Eckman Reviews

1.5 Rating 586 Reviews

12 %

of reviewers recommend Eckman

Company Reviews

Questions

Metrics

1.5

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Eckman deliver? How long does Eckman take to deliver? Does Eckman deliver on time? How is accuracy and good condition of items delivered by Eckman?

Customer Service

How can I contact Eckman? How quickly does Eckman resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Eckman.

Phone:

0203 455 0497

Email:

sales@eckman.co.uk

How quickly does Eckman resolve customer queries?

Helpful Report

(3 years ago)

Greater than 61% of reviewers feedback is Eckman takes over a week to resolve customer queries.

Helpful Report

(3 years ago)

40.63%

Industry Average

“ The customer service is non existent, The problem is that if the products are outside the guarantee, and they go wrong, its impossible to get spare parts. ”

- John Edward Grint

“ Customer service is not very good, ordered to items to find one out of stock with at least 6 week expected delivery date. Requested item be removed from the order so the in stock one could be delivered and refund to date nothing so not ahappy customer who will buy elsewhere. ”

- stephen coleman

“ After sales service is none existent. ”

- Anonymous

Eckman Reviews

Customer Service - Bad