EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were never delivered. The postcode was correct but I made a mistake with the house name. The tracker said they had tried to deliver 3 times but where unsuccessful. The tracker said they were in a different county. I wasn’t given any refund.”

Helpful Report

Posted 1 year ago

“Ordered the flowers for a friend’s anniversary so didn’t see them but I was told that they were beautiful. They arrived on time. Wouldn’t hesitate to order from them again”

Helpful Report

Posted 1 year ago

“Unhelpful, difficult won’t ever use again”

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Posted 1 year ago

“Good service but the roses were very small but in good condition when delivered”

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Posted 1 year ago

“The most beautiful flowers which arrived super quick, came with free chocolates and a lovely card definitely will order again!”

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Posted 1 year ago

“Thank very much”

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Posted 1 year ago

“Prompt, reliable and very reasonably priced. Will definitely use them again. Beautiful arrangements. Very happy with all aspects of this company. Not had the need for returns or refunds.”

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Posted 1 year ago

“Ordered flower box for my sister's 70th birthday. Within 5 minutes of ordering I realised I had put the wrong delivery date on it and got in touch with Amy at customer service, she emailed me straight back to confirm delivery had been amended and the delivery would be made on the correct day. The order form states you will be contacted by courier the morning of delivery but I had nothing. Got in touch with company and was told flowers had been delivered on the first order date,even though it had been amended. What a load of lies. My sister never received them and I certainly didn't get an email about delivery either. Because I could prove with an email from Amy that it had been changed the company started to back track about delivery. They then wanted me to arrange another date for delivery. What was the point the birthday was over with. Disgusting service really not impressed. Have had refund now and will never order from them again and advise all my friends and family not to either.”

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Posted 1 year ago

“Excellent in every way. Simple straightforward ordering, delivered on time, flowers perfect.”

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Posted 1 year ago

“Flowers where not great nothing like the photo even days after putting in a vase”

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Posted 1 year ago

“Both my deliverys were on time stated and the flowers were lovely I'm told will be useing you again for sure in the future thanks very much .one was my granddaughters 21st and the other for my daughter ,who had just come out of hospital .”

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Posted 1 year ago

“Delivered to the right place at the right time, very happy with them”

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Posted 1 year ago

“excellent service and value”

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Posted 1 year ago

“im very happy with eflorist, have been dealing with them for couple years now . always on time and well packaged.”

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Posted 1 year ago

“I put the order in two days before my mum’s birthday. The flowers failed to arrive and I got no notice of such…nothing at all. I had to phone and chase until eventually someone from eflorist told me they would not be delivered because of a‘technical error’. No compensation, no apologetic phone call…shocking!!”

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Posted 1 year ago

“Not many flowers for the price, and most arrived snapped and broken. Will not be using eflorist again. I will use Interflora as they give better value for money and deliver healthy flowers.”

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Posted 1 year ago

“excellent service flowers were beautiful”

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Posted 1 year ago

“Brilliant service on time x”

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Posted 1 year ago

“Used their services twice. Reliable. Flowers last pretty long and look pretty bouquet!!!! The inly issue is you don't see what is the difference between small medium or large bouquet (how many flowers... size) when we pass the order. Would use them again. Good quality good price”

Helpful Report

Posted 1 year ago

“I asked how many flowers you receive in the different sizes and it would appear I have been paying for one size and getting a different size”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews