EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent your flowers to someone who needed a pick me up & they thrilled her! Excellent customer service --good value & easily done!”

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Posted 2 years ago

“Nice blowers”

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Posted 2 years ago

“Very easy to use website for same day delivery. My friend who had recieved the flowers expressed how smiley and happy the delivery man was. I had the opportunity to see the flowers a couple of days after delivery and what you see on the website is exactly what you receive. Beautiful flowers with lots of life in them plus newly budding flowers ready to spring to life. Will definitely buy again.”

EFlorist 5 star review on 3rd October 2022

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Posted 2 years ago

“AAA service value for money and an on time delivery”

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Posted 2 years ago

“Always very happy with their service, the flowers are gorgeous and their delivery is quick, saved me out of forgetting an anniversary every now and then :)”

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Posted 2 years ago

“Used many times before but really disappointed on this occasion. Bouquet got hand delivered. It got left on the door step in a Wilkos bag in the pouring rain at 4 pm. No note through the door was Left. And it was only found when I asked if they enjoyed the surprise flower delivery four hours later. The flowers drenched Poor delivery Poor service Money wasted.”

EFlorist 2 star review on 3rd October 2022

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Posted 2 years ago

“Outstanding service and value I am leaving it short and sweet fantastic”

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Posted 2 years ago

“Despite putting Wakefield College on the address - delivery time was between 16.19-18.19pm. I had to spoil the surprise and inform the person about the flowers and delivery time as the college closes at 16.30pm on a Friday. Trying to contact customer service was like looking for a needle in a haystack. After finding an email address I sent an email to customer service which pinged back telling me you had improved you service and to send my query to another email address which I tried 4 times and was returned instantly as being no such address. This was very frustrating and you do not give a contact telephone number. Will never use again.”

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Posted 2 years ago

“Lovely flowers, delivered on time, ordered in Australia weeks in advance”

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Posted 2 years ago

“The bouquet was sent as a sympathy gift to a family member. They arrived the day after irdering them and they have opened up beautifully.😊”

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Posted 2 years ago

“First time I’ve used e florist and well impressed with the service and quality of the flowers Tracking system was brilliant”

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Posted 2 years ago

“I have no idea whether the flowers ever reached my friend. Last time I ordered flowers from eFlorist you sent me a photo of the flowers by the front door, so I knew they'd arrived. It's possible that they got there, but they weren't signed for, and I have no way of knowing. It's a nursing home, so someone would have been able to take delivery of them. I was told they'd been left by the front door. I don't think much of your delivery service.”

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Posted 2 years ago

“I have used you many many times & never had a problem in the past. The flowers didn’t arrive, I have emailed you but nobody has answered my emails. Yodel the delivery company have said they handed the delivery to the customer which is a blatant lie, I have contacted them but also received no response. Please advise what I need to do to get this sorted out. Thank you”

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Posted 2 years ago

“Recipient very happy with the floral display. Vibrant colours. fast delivery.”

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Posted 2 years ago

“left them on recption never rang bell if was for someone walking passed noticed they still been there still been there”

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Posted 2 years ago

“Great service. Family loved the bouquet. 10/10!”

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Posted 2 years ago

“Lovely - used a few times and will use again - thanks”

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Posted 2 years ago

“Lovely bouquet of flowers delivered promptly to my friend for her 100th Birthday. Delighted with the free box of chocs too. Easy to order and great value. Happy customer 😍”

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Posted 2 years ago

“Great delivery and quality but very over prised for what you get. Will not be using again”

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Posted 2 years ago

“Excellent service and the flowers were lovely.”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews