EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers came on time and were beautiful”

Helpful Report

Posted 2 years ago

“Birthday flowers were not delivered on the chosen day, but a day later in the late evening. Bouquet was nice and the recipient was happy to get it, but it was not on the day it was meant to be delivered. No info from eFlorist or delivery company though, I had to chase them myself to get the generic feedback of "oh, we have 95% success rate with delivery on the chosen date but we sometimes are late, teehee, don't worry, flowers are going to be fine". So the flowers were lovely and matching the photo, but the customer service and delivery flopped.”

Helpful Report

Posted 2 years ago

“APPALLING CUSTOMER SERVICE & RIP OFF. I RECOMMEND YOU SHOULD NEVER USE THIS SERVICE I filled out and checked all the details then changed the date by one day. I missed that this had changed the recipient address to my own. No confirmation display of details after I clicked the order button. I realised my mistake immediately and within seconds contacted customer services. They told me it was impossible to rectify or cancel even though I had the order no. They then delayed as I complained further until the order was confirmed. They say as soon as the order is placed a package print request is directly sent to the supplier that they cannot intervene with. They have a computer system and an order number, yet in this day and age they cannot intervene to rectify a simple mistake? They did not want to and just took my money. I had to use a more reliable service. Net result was my Sister got her birthday flowers a day late and I had to pay for a bunch of flowers which came to my own home that I didn't want. I WILL NEVER USE THIS SERVICE AGAIN AND I RECOMMEND THAT YOU DO NOT EITHER !!!”

Helpful Report

Posted 2 years ago

“We’re late in delivery. Courier didn’t knock at house. I got a message to say left behind fence in front garden. Informed the recipient to look outside as no delivery card left. Message written on a plain sheet of paper as birthday card apparently out of stock. No chocs or mini Baileys included. It had been raining all day so ground very wet so package very soggy. Not the nice birthday gift as advertised.”

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Posted 2 years ago

“Excellent flowers. Excellent service. Delivered on time. Thanks very much. One happy little lady”

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Posted 2 years ago

“Lovely flowers my fiancé was very happy with them thank you.”

Helpful Report

Posted 2 years ago

“Arrived (finally) late on the night of 17th November, when they should have arrived on the 15th November. They were for a special 70th birthday. I even had to make a telephone call to you that they had not arrived on 15th. Will not use you again and will not recommend you. Mrs. Gillian Reynolds.”

Helpful Report

Posted 2 years ago

“Lovely flowers delivered to my fiancee on time and well packed, looking fresh.”

Helpful Report

Posted 2 years ago

“Hello, Yes generally happy with a Big But, my flowers were a bit lack lustre, 3 big carnation heads were broken away from the stem, a broken stem with no flower, and the next day I felt they were going Over, and I had to throw them away by the 5th day. So not impressed. My other order, I dont know whether their flowers lasted any better than mine, dont like to ask!Mrs C Burge”

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Posted 2 years ago

“It was for my sister and she was delighted with the flowers”

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Posted 2 years ago

“Flowers were lovely, reasonable price and delivered on time. Kept me up to date on delivery etc. Also easy to order on the internet and I am not very computer literate, so will definitely order again”

Helpful Report

Posted 2 years ago

“Flowers delivered in good condition and on time.”

Helpful Report

Posted 2 years ago

“Quite reasonable on price and certainly kept me informed on progress and delivery time”

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Posted 2 years ago

“Very happy whit Eflorist good quality flowers and affordable prices”

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Posted 2 years ago

“Flowers arrived at 5pm, roses may be recoverable, other flowers dead, all due to lack of water. Sorry no photos available as recipient is 86yrs and unable to send.”

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Posted 2 years ago

“I ordered 2 bouquets for delivery they arrived the next day. Beautiful flowers I was very impressed and the two ladies I was cheering up were over the moon. The price was reasonable as well. I am a very happy customer. This is an excellent service. Thank you very much.”

EFlorist 5 star review on 18th November 2022

Helpful Report

Posted 2 years ago

“I understand the person who received it was delighted”

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Posted 2 years ago

“The flowers were lovely ,well presented and cheaper than interflora. Also delivered on time and made by dauughter very happy.”

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Posted 2 years ago

“First time I used e florist, I have to say I am mega impressed. Fast ordering, easy to use system, and recipient said the flowers were beautiful and she would have told me if not! Only issue 2 many txt phone messages re delivery got to the point that I would not play the messages.”

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Posted 2 years ago

“My step mum was blown away. So many beautiful flowers. I couldn’t see her on her birthday so this was a great way of softening the blow for my actual visit next week.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews