EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered when said very efficient would use again.”

Helpful Report

Posted 2 years ago

“Always on time and beautiful flowers”

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Posted 2 years ago

“I ordered a bouquet a week in advance .10th November to be delivered 17th November Giving plenty of time 5 whole working days .. 7 including the weekend. I received an email order confirmation including delivery date confirmation 17th November. The day before the delivery date (16th November )I received an email saying the bouquet will be delivered on the 18th November! I immediately contacted customer service team! Only to be told I had to allow 1-2 working days either side. I had already done this at the time of order. I think 5 working days is a sufficient time allowance if this is the case. Very unsatisfactory response , very disappointing service.”

Helpful Report

Posted 2 years ago

“I was told the flowers were rejected and returned to eflorist,this happened early November,I sent an email and to this date have heard nothing back. Very disappointed at lack of communication. Even more disappointed as they were for my elderly mothers 85th Birthday. Awaiting your reply.”

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Posted 2 years ago

“Flowers were beautiful and were delivered within 24 hours. I also could track the delivery from start to finish. Well done!”

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Posted 2 years ago

“The perfect gift when you can't visit in person. My 100 year old aunt loves to receive flowers which last longer then any visits. My recently bereaved friend appreciated the message conveyed by the flowers which helped her through the sad time. Thank you's and birthdays, Christmas and "just-because". I haven't found a better (or more economic) way to convey my friendship across the miles.”

Helpful Report

Posted 2 years ago

“Absolutely first class service. My flowers were to be delivered to a doctor in York hospital as a thank you . Your driver attempted 3 times to deliver and even phoned me to advise of the situation. He eventually managed to deliver them, this was the hospital making delivery difficult. First class service I will definitely use you again . Your driver was brilliant thank you E. Florist”

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Posted 2 years ago

“Four days late in delivering. Poor communication and contradictory information. Error on Eflorist part due to technical issues resulting in no delivery. No acknowledgement or compensation. Still awaiting appology.”

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Posted 2 years ago

“The flowers delivered were apparently very good - lovely bright combination. The only problem was that they were left on doorstep but courier didn’t know the door and the lady receiving them didn’t know there had been a delivery until a neighbour called her. They were a surprise for her after being in hospital”

Helpful Report

Posted 2 years ago

“I have used eflorist for deliveries in London a Norfolk. Both deliveries arrived on specified date and both were well received. I wouldn't hesitate to use again. Good value for money”

Helpful Report

Posted 2 years ago

“Beautiful bouquet delivered on time”

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Posted 2 years ago

“Very Good, Bery quick service, I wouid use again”

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Posted 2 years ago

“Ordered a bouquet for friend’s birthday. Delivered before lunch lovely selection of autumn colours delivered in bud which opened fully over 48hrs. Lasted well.”

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Posted 2 years ago

“Delivered next day, easy process”

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Posted 2 years ago

“The person I sent the bouquet to, was so happy with it. She said the flowers were beautiful.”

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Posted 2 years ago

“Didn't have such a good delivery . I was told the delivery would be a day late ,contacted Eflorist and complained that it was for a special 80th Birthday . It was eventually delivered later on the right day after I complained!”

Helpful Report

Posted 2 years ago

“Arrived as described.”

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Posted 2 years ago

“My order was one of the 10% that didn’t make the delivery date and arrived over 24 hours late!”

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Posted 2 years ago

“Flowers sent to my daughter on house moving day (with vase in case her's was packed still). She was delighted at the quality and the surprise. Thank you so much Eflorist.”

Helpful Report

Posted 2 years ago

“The flowers I picked for my daughter were nothing like the ones she received, half the flowers were missing that were in the picture she was also supposed to get free chocolates which she didn't get , won't be getting flowers here again ,very disappointing 😞”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews