EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,321 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and delivery, were awesome. Everything was as promised. They certainly brought a smile, to the lovely lady, they were intended for!”

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Posted 2 years ago

“Beautiful flowers and nect day delivery was great, they were on a yodel van from 11 am until 6.30 pm so the chocolates were melted and it would be good to say how many stems are in each size bouquet as the pictures are misleading. My relative loved them, they were beautiful. But if I'd have known how few flowers she would get I'd have ordered the large.”

EFlorist 4 star review on 7th September 2022

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Posted 2 years ago

“Absolutely fantastic service and the flowers where simply stunning. Thankyou”

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Posted 2 years ago

“The guys that deliver to my sweet heart know her by name now and always greet her with a little chat, such as, he must really love you, or how are you Karen. It adds to her happy experience xx”

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Posted 2 years ago

“Quick efficient service and beautiful flowers. Interflora has not been as good as it once was for a while so this is nice to find a much better service!”

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Posted 2 years ago

“Good thing was quick delivery. Bad thing flowers were nowhere near what they advertised. Very disappointed. Sister in law liked them but she didn’t know what they should have been like. I ordered a large bouquet and if this was large I dread to think what the small and medium ones are like!”

EFlorist 2 star review on 6th September 2022

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Posted 2 years ago

“The flowers were for a friend whose father had died, not too long ago. He loved them. They made him feel treasured. Eflorist always deliver when they say they will and package everything with care. Thank you.”

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Posted 2 years ago

“The flowers my mum received were absolutely beautiful. They were really fresh and the colours were lovely. She has been in hospital recently but the flowers really made her smile which was lovely. Good value for money. I will definitely be using them again in the future.”

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Posted 2 years ago

“I was pleased to find that you weren't using Royal Mail so in their strike I got a gift to my daughter-in-law on her birthday - arrived on the right day and she was pleased with them thank you”

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Posted 2 years ago

“Dealt with an error I made with no problem. Flowers delivered on time and well received. Thank you”

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Posted 2 years ago

“A TERRIBLE SERVICE A bouquet was ordered a full 7 days before our wedding anniversary to be delivered to my wife at her workplace on Sept 2nd 2022, expecting her to come home from work with a big smile a very nice bunch of flowers and the chocolates that were ordered. Instead she came home, walked through the door and said what a terrible day she'd had. When I asked about the flowers - What flowers was the answer. The response to my email to Eflorist was small print says delivery may possibly delayed by 24hrs. Today is Tuesday 6th Sept and still no flowers. Absolutely TERRIBLE SERVICE I've asked for a full refund and as yet no response.”

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Posted 2 years ago

“Order confirmed and money taken (of course) but no tracking number or ref number to allow follow up. Blowers haven't arrived (now 48 hrs beyond delivery date). Customer service enquiry still unanswered (more than 24 hrs later). Absolute shambles, will pursue refund through CC provider. Never use them again - USELESS!”

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Posted 2 years ago

“Haven't seen the flowers so I cannot comment about them. I am however appalled by the length of the delivery. They would have been in the back of a van in the heat for about 36 hours. Please change your courier to someone who can deliver on time. I have used this site many times but now I'll try somewhere else, sorry.”

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Posted 2 years ago

“Still waiting for delivery so refund me please”

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Posted 2 years ago

“As usual, the order was delivered on time and without fuss. Always easy to place an order and you can be confident it will be delivered within the set time. the price is very fair, especially as it includes free chocolates. All in all I can't fault this firm for their efficiency and pricing policy. well done.!”

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Posted 2 years ago

“2 days before delivery I asked to have my name added to the card, was told no. Day of delivery you are supposed to receive an email before 11am, didn't receive one at all. I've emailed the company twice and not received a response”

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Posted 2 years ago

“Customer service first class Delivered very quickly Highly recommend”

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Posted 2 years ago

“Half of the order is missing (5 big Bouquets) . Customer support doesn’t answer ….”

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Posted 2 years ago

“Order never arrived. No communication from courier (no ability to track it!). No response from customer service. All in all a very disappointing and pointless experience! Never again!”

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Posted 2 years ago

“We must have ordered flowers through Eflorist 8 times now and every time we have been happy with the service, thank you so much 😊”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,321 reviews