EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What went right you mean! Absoloutley appalled with everything. When I placed my order; a flower bouquet for an elderly and frail family friend, who had been unwell, I wasn't sure about doing it online as this was my first time, and it will definately be my last. First if all, an error was made with the door number of the address; I'm not sure how this happened, but that's why I prefer talking to someone on a phone; call me old fashioned, but at least a human can communicate. But as soon as I had realised there was an error, I could only email the customer services, which I did immediately! However, despite eflorists being informed within minutes of the order being placed that there was a mistake with the door number, and despite the fact that the flowers were not due to be delivered until the next day, they refused to do anything about it! Absoloutley useless, furthermore no flowers were even delivered to the wrong door number because I checked!”

Helpful Report

Posted 1 year ago

“So easy to order from your website. Delivery details were texted to me every step of the process and the delivery was completed as stated, all within 21 hours of ordering. The recipient was very pleased with her flowers. If you want a 5* reliable service, then EFlorist should be your first point of call. Thank you and well done.”

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Posted 1 year ago

“Beautiful flowers, will be ordering again for Christmas”

Helpful Report

Posted 1 year ago

“The flowers arrived on time and were lovely BUT no free chocolates as stated on the order . As this was a gift to another part of the country I was not aware of this until later . disappointing”

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Posted 1 year ago

“eFlorist has truly impressed me with their exceptional flower delivery service. I recently ordered a bouquet for a special occasion, and it was a showstopper! The attention to detail in the arrangement was evident, and the flowers were exceptionally fresh. What sets eFlorist apart is their commitment to customer satisfaction. Their friendly and helpful support team ensured that my order went smoothly. I appreciate the thought and care that goes into their floral creations. eFlorist has earned a loyal customer in me, and I highly recommend them for anyone looking to brighten someone's day with the perfect bouquet. Thank you, eFlorist, for your outstanding service and exquisite flowers!”

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Posted 1 year ago

“Great flowers, delivered quickly. Still look stunning a week later”

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Posted 1 year ago

“The same day delivery had not arrived by day 3 after I'd placed the order and there was no communication forthcoming to tell me that the flowers were not going to be delivered because the order hadn't been processed properly. I wasn't offered a refund until I asked for one. Very disappointed. On the positive side, the response to my message was quick and the money (@£60) was refunded swiftly (hence the second star). Perhaps I was just unlucky.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Niece very pleased with her birthday flowers but chocolates not delivered! Customer services contacted but no resolution.”

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Posted 1 year ago

“Blossomed beautifully.”

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Posted 1 year ago

“The worst flowers ever ordered next day delivery and the flowers turnt up dead! And paid for a luxury bouquet!”

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Posted 1 year ago

“Hi I was very disappointed when my family sent me a photo of the flowers I had ordered they where nothing like the photo on the web complete different I do understand flowers are seasonal You could have told me my choice was not available and I would have chosen differently the flowers I believe they where very nice but not what we would have chosen for the price paid Regards joan lynch Australia”

Helpful Report

Posted 1 year ago

“I HAVE ORDERED TWO BOUQUETS OF FLOWERS FROM YOU AND THEY WERE EXCELLENT CONDITION, ARRIVED WHEN PROMISED AND I HAVE RECOMMENDED YOU TO EVERYONE I KNOW. REGARDS BARBARA WALTON. CUMBRIA”

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Posted 1 year ago

“Delivered promptly. My Daughter loved her beautiful bouquet of flowers.”

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Posted 1 year ago

“I purchased flowers for a birthday surprise. Had I known they were to be delivered in a normal parcel run by Amazon I would not have bought them. They arrived at 5.25pm - not what I was expecting. The flowers were dry, wilting, unattractive and totally ruined as a lovely surprise, presumably having been in the back of a van all day. I have no doubt they were fine when they left, but I am sad to say would never risk EFlorist again because of this.”

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Posted 1 year ago

“Would highly recommend amazing service and excellent flowers I use eflorist at all times”

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Posted 1 year ago

“I was slightly disappointed when the recipient sent me a photo of how many flowers were there, but delivered on time and in good condition. I would try again as this is the only one I have been disapointed in out of a few.”

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Posted 1 year ago

“It was great to find EFlorist online to send family members on the other side of the world a beautiful arrangement to give them a little cheering up at this sad time. Lovely arrangements to choose from & delivered on the nominated dates.”

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Posted 1 year ago

“The flowers delivered were superb”

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Posted 1 year ago

“My Aunt was so pleased with these flowers. Arrived promptly in good condition looking just like the photo. Would definitely use again.”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews