EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I was contacted when there were some flowers not available. This was helpful to know.”

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Posted 2 years ago

“TERRIBLE SERVICE…..order never arrived… but they still chraged money for it … extremely disappointed”

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Posted 2 years ago

“Terrible company do not use. Didn't delivery for my employees birthday. I had to chase them up which they took 48 hours to come back to me, which they didn't come back to me. To be told we have refunded the money. No apology, no explination as to why a week later they had not been delivered. No phone number to talk to them, thye have stopped answering my emails. Honestly rubbish company to deal with.”

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Posted 2 years ago

“Ordered same day delivery flowers which were never received. Claimed to have texted me (not received). Took 6 days for refund.”

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Posted 2 years ago

“mother was very pleased and surprised with her flowers . se didn't know they were coming ,very pleased with your service.”

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Posted 2 years ago

“Very bad experience. WHY DO YOU NOT REPLY ??? Not only were my father's flowers NOT delivered on his anniversary . They arrived late and in a poor condition AND the chocolates were missing . Disgusted! REPLY please . I am about to go on every review site to write about my experience with you!”

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Posted 2 years ago

“I ordered flowers for my friend and work colleague who was going through a miscarriage. On her return to work she informed me that the flowers arrived dead and there was only about 4 or 5 actual flowers. I emailed and to my absolute disgust I got the below response. Sending dead flowers out to customers is a disgrace and the how insensitive on the order I literally put sympathy and they think it's OK to send flowers like this to someone who is losing rhein baby!! Thank you for your email regarding your order. I am really sorry to hear that the item was not to your expectations. Unfortunately, as we need all complaints of this nature reported within 7 days of the receipt of the item, due to the perishable nature of flowers, we are unable to proceed with any action. Please accept our sincere apologies for the inconvenience this may have caused. Kind regards, Rhiannon”

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Posted 2 years ago

“The carnations were frozen because the box was left on the doorstep - what can I say!”

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Posted 2 years ago

“Thank you 🙏”

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Posted 2 years ago

“No card was left with the flowers despite one being requested with the quote “thinking of you” on it. The recipient had no idea who the flowers were from because of this.”

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Posted 2 years ago

“What a disappointment. Ordered a larger bouquet of "Christmas Daze" can't even find the online picture anymore.... (wonder why). See picture attached. This is not what my wife expected. Very disappointed. Also included a vase and free chocolates. Chocolates not included with delivery. Very few flowers, and definitely not a larger amount of flowers. Time to find another online florist !!! Product ID DE20AYRSF13 Product Christmas Daze (not available anymore)”

EFlorist 1 star review on 23rd December 2022

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Posted 2 years ago

“Hi, only just seen my mum's bouquet, very disappointed with how few flowers there was, considering I updated to a large”

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Posted 2 years ago

“Very pleased with the fast service. However, left at the back door instead of the front and only found when someone else knocked to come in.”

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Posted 2 years ago

“Really good service....”

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Posted 2 years ago

“The flowers were ordered for 12th December and were delivered on the 13th after dark . They were left on the doorstep after dark no notification left, so unknown to person inside . Godfrey Taylor”

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Posted 2 years ago

“My mother was delighted with the flowers but disappointed that the accompanying box of Lindt chocolates only contained 3 chocoates!”

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Posted 2 years ago

“After a rocky start due to the courier delivering the flowers to the wrong person & address it was quickly sorted & a replacement sent out using a different courier to the correct person & address the following day so very impressed with EFlorist for sorting this out so quickly. Thank you my daughter loved the arrangement,”

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Posted 2 years ago

“ordering from Cyprus to be delivered in Gillingham, communication very good and flowers delivered on time. The recipient was delighted with the plant. Regards Jean”

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Posted 2 years ago

“Needed a date specific delivery. We had an email informing us that they would be delivered one day late. When we complained we were advised to read the t&c's. Sadly the flowers received were also not off a good standard. Would strongly advise you to avoid this company. Poor service and flowers and seemingly little interest in their customers.”

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Posted 2 years ago

“Easy to use website. Good prices. Delivered on time . Would recommend .”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews