EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,321 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using this florist . Parcel arrived when they said it would . Flowers have lasted well .”

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Posted 2 years ago

“Really happy with service and such speedy delivery recently. Thank you”

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Posted 2 years ago

“My mother was very pleased with your flowers, fresh and bright. This is the third order i have had with you and each have been great.”

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Posted 2 years ago

“Easy to choose and order. Flowers arrived as expected and on time.”

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Posted 2 years ago

“The Eflorist Team, With utter dissatisfaction and disappointment, I want to bring this to your knowledge that I had ordered an arrangement for my daughter’s birthday yesterday (1st attached picture), however the flowers delivered to her bore absolutely no similarity to the bouquet advertised on the website. I had even upgraded the bouquet to a larger size with addons by paying an extra amount of money but as you can see in the attached pictures, the flowers are sparse and moreover the arrangement looks so untidy and unprofessionally done. Under the Consumer Rights Act, all the delivered goods must be as per the description or else it is a breach of contract and the customer is entitled to his money back. I want to claim refund of my full money and hope that you would attend to this matter at the earliest and process my refund without delays. Thank you Best Regards, Samir Anton Qubrosi.”

EFlorist 1 star review on 24th September 2022

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Posted 2 years ago

“Very happy flowers came very quickly and looked fab”

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Posted 2 years ago

“Easy to order but flowers arrived and the Lillies were pretty much dead. My sister contacted you and you very quickly sent another bouquet so a big well done for rectifying the problem so efficiently!!”

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Posted 2 years ago

“Good website, and communication. The bouquet was good quality but way too small for the price.”

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Posted 2 years ago

“Flowers arrived on time and in good condition.”

EFlorist 5 star review on 24th September 2022

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Posted 2 years ago

“Easy to order and choice very wide. All nicely packaged”

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Posted 2 years ago

“Straightforward with no problems”

EFlorist 4 star review on 24th September 2022

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Posted 2 years ago

“Website was easy to order from and communication was good. Flowers were delivered on time and in bud. Friend was very happy with the bouquet. Would use again”

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Posted 2 years ago

“Delivery was on time as stated and the recipient was vet happy with the arrangement of the bouquet , very fresh and still closed so lasts longer Happy 😃”

EFlorist 5 star review on 23rd September 2022

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Posted 2 years ago

“Great communication, and updates My daughter was pleased with the flowers Thanks very much”

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Posted 2 years ago

“I spent £31.99 after voucher for the £8 flowers. Ordered for my sister’s birthday and you ruined my surprise. Can get much much better flowers from Asda for £8. I’m so disappointed with your service.”

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Posted 2 years ago

“The price was ok but thought the Bouquet of flowers might have been bigger”

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Posted 2 years ago

“Lovely flowers, great delivery service”

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Posted 2 years ago

“Very happy with service and leaving in safe place for friends that received them loved the flowers”

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Posted 2 years ago

“Would have given a higher score but a number of the roses have shrivelled petals so not as good as I had hoped. Also surprised by the size as I bought large and wouldn’t describe it as that big. I dread to think how small a small bouquet is! Also don’t expect a big box of chocolates as you literally get 3 chocolates (but yes they are in a box!). Poetic license with the photography too, me thinks!!!”

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Posted 2 years ago

“My friend was very happy with her flowers, they are beautiful and you kept in touch with me during the day before delivery, I will definitely choose you again, thank you so much for everything, You are an amazing company my regards to you all From Dawn xx PS I did not see them as they were delivered to my friend”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,321 reviews