EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,323 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing was wrong in terms of the delivery and the recipient loved the flowers, but when she sent me a photo of the bouquet, I was very disappointed. It looked like a £5 bunch from Tesco not like the website photo at all.”

EFlorist 2 star review on 12th November 2022

Helpful Report

Posted 2 years ago

“Ordered some letterbox flowers for Mum's birthday. Delivery was arranged for Friday 4th November via Amazon. Received an email from Amazon Shipping on the 4th stating it was running late and would be delivered on Saturday 5th. Then the delivery was made on the 4th at 6.20pm. However, the box was not posted through the letterbox and was discovered at 8.30pm on my Mum's return from an evening out. The box was damaged and torn. Luckily the flowers survived but reluctant to use eFlorist again.”

EFlorist 2 star review on 10th November 2022

Helpful Report

Posted 2 years ago

“Not too impressed. Flowers dumped outside house without knocking door. No card or chocolates as per the order. Customer services were a faff not seeming to understand the issue. Was offered £2 back. Nice gesture but doesn’t make up for spoiling a treat to cheer up a family member. Won’t be using again.”

Helpful Report

Posted 2 years ago

“The flowers were delivered to the wrong flat number,the flowers (whilst beautiful) weren’t representative of the photo, and no free chocolates. The recipient loved the flowers….I’m disappointed”

Helpful Report

Posted 2 years ago

“It wasn’t all bad. Used before and fantastic. This time order lost. Hadn’t received a tracking email didn’t think anything of it. But then after a week of no messages from recipient or delivery confirmation contacted customer services. Very easy to contact. Very efficient am receiving full refund. Just a bit disappointed as for friends birthday.”

Helpful Report

Posted 2 years ago

“The courier used to deliver the goods, left the flowers outside in the pouring rain and said they left a card, no card was left, so no one knew they had been delivered. The rain was so torrential is soaked through to the flowers and chocolates. I would not use the company again. The courier should have left a card in the very least, and considered leaving the flowers with a neighbour. I would not not use the company again.”

Helpful Report

Posted 2 years ago

“Prompt delivery but tiny bunch of flowers for the price..I was embarrased...£37 for a what amounted to £5 bunch from a supermarket..”

EFlorist 2 star review on 8th November 2022

Helpful Report

Posted 2 years ago

“Paid twice for the same flowers and card, wasn’t refunded and the communication was terrible”

Helpful Report

Posted 2 years ago

“Easy to use website, flowers turned up in the evening which wasn’t ideal and were battered and squashed in the box. Looked like they had been delivered by a rollercoaster!!! Will not be using again.”

Helpful Report

Posted 2 years ago

“The chocolates that were supposed to come with the flowers never arrived.”

Helpful Report

Posted 2 years ago

“The flowers looked lovely in the photo but for the first time I was disappointed with what arrived and they have only just lasted a week. These were a present for my Mums birthday and im afraid I was disappointed on seeing them, but she loved the chocolates. And they did arrive on time but not worth the money I spent.”

Helpful Report

Posted 2 years ago

“Boxed flowers for an anniversary gift were fine but the delivery didn’t arrive until 6 pm which defeated the point of a nice surprise . Site said should be delivered by 11am so had to wait in all day.”

Helpful Report

Posted 2 years ago

“Underwhelming for the price. Flowers photographed when ordering are manipulated to look like a fuller bunch than they are. Also annoying that there's no photos showing the difference small medium and large options.”

Helpful Report

Posted 2 years ago

“Order process great, however when they were delivered the package was heavily damaged and contents visible. Flowers were mainly ok but obviously a delivery issue. Have taken pictures as they arrived!”

EFlorist 2 star review on 3rd November 2022

Helpful Report

Posted 2 years ago

“Disappointing bunch of flowers. Rather that you didn’t offer a discount but provided a decent bunch. Didn’t look anything like the flowers I ordered. I was a bit embarrassed actually, as they were a gift.”

Helpful Report

Posted 2 years ago

“Did not happy at all,in pictures showed big roses,when it's came were small one,even some of them were not fresh”

Helpful Report

Posted 2 years ago

“There was no card saying who the flowers were from, I filled one in when I placed the order. There was only 3 chocolates with the flowers, whereas when I have ordered before there was a small box.”

Helpful Report

Posted 2 years ago

“The flowers were delivered on time, but sadly the blooms on two of the flowers had their heads snapped of so they went straight in the bin, this was as wedding anniversary Gift for my wife, she was not pleased.”

Helpful Report

Posted 2 years ago

“Hi Sophie The ordering and delivery were very good. Unfortunately the flowers were not brilliant. There was a flower head missing and only a stem and two flowers were in full bud and only lasted a day. As this was a present for my sister in laws 70th birthday I was disappointed 😞 Anne Callaghan”

Helpful Report

Posted 2 years ago

“The delivery was late and the flowers delivered looked different then what was on website. I’m not sure whether I use it again.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,323 reviews