EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were delivered on time and respectfully, but as the recipient was not me I am unable to give a true rating, but the recipient said they were beautiful”

Helpful Report

Posted 2 years ago

“It wasn’t all bad. Used before and fantastic. This time order lost. Hadn’t received a tracking email didn’t think anything of it. But then after a week of no messages from recipient or delivery confirmation contacted customer services. Very easy to contact. Very efficient am receiving full refund. Just a bit disappointed as for friends birthday.”

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Posted 2 years ago

“I have used EFlorist several times and received appreciative thanks from friends and relatives. Unlike some of the reviews, I have nothing but praise for EFlorist and shall continue to order from it.”

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Posted 2 years ago

“Confused by lack of email order confirmation- so ended up ordering twice and then when I realised unable to speak to someone to cancel. Also failed to deliver the free chocolates- on both orders ☹️ The two lots of flowers were appreciated by the recipient”

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Posted 2 years ago

“Good service and quality”

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Posted 2 years ago

“I am in touch with someone called Kirsty. The delivery was a complete failure as the person for whom the flowers were intended was not notified of the delivery until I phoned on the Monday to see if she received them ok. By which time they were dead. I am trying to get a refund but there seems to be a reluctance to sort this disappointing experience out. Fay peters”

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Posted 2 years ago

“My granddaughter sent photo of her flowers she was over the moon with them and the chocolates.,so thank you”

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Posted 2 years ago

“Glad I upgraded to the bigger size. Well in bud. My friend was very pleased with them.”

EFlorist 4 star review on 8th November 2022

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Posted 2 years ago

“Easy online ordering”

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Posted 2 years ago

“Lack of delivery planning My order was for delivery on a birthday and as at 5.45pm no flowers have been received. TOTALLY USELESS COMPLETE WASTE OF TIME Would not consider this company again when ordering flowers”

Helpful Report

Posted 2 years ago

“Flowers were delivered but no free chocolates”

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Posted 2 years ago

“the service and the beautiful fresh flowers was excellent . thank you,”

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Posted 2 years ago

“Easy to use, delivered on time and a lovely bouquet”

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Posted 2 years ago

“There was a major problem with the delivery company and the flowers arrived, 2 days late and wilted. I was given a refund, no questions asked. Top quality customer service”

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Posted 2 years ago

“Great selection on site and a reasonable cost. liked the option of next day delivery. I also found the site easy to navigate through”

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Posted 2 years ago

“Paid for same day delivery for a special friends 40th birthday, 3 days later I had to follow up twice to se if they had been sent, they had not and nor was I notified. Incredibly poor service and apart from a simple apology and option of refund, no other good will gesture offered for there lack of diligence. Stay away,, this is not a heart felt company.”

Helpful Report

Posted 2 years ago

“The courier used to deliver the goods, left the flowers outside in the pouring rain and said they left a card, no card was left, so no one knew they had been delivered. The rain was so torrential is soaked through to the flowers and chocolates. I would not use the company again. The courier should have left a card in the very least, and considered leaving the flowers with a neighbour. I would not not use the company again.”

Helpful Report

Posted 2 years ago

“Very nice arrangement of white roses and freesias,delivered on time the next day at a decent price. Recommended.”

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Posted 2 years ago

“Our friend recently died. Sent flowers to his widowed wife. She was delighted and touched. Lifted her mood. They were lovely she said. Thank you”

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Posted 2 years ago

“I always use eflorist and have recommended to all my friends as they offer an excellent service. The flowers are very well priced compared to other companies and they are always on time and of a high standard. Recipients of the bouquets have always given me very positive feedback.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews