EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website is easy to use, the price was right for what I could afford, all delivered as agreed with flowers in good condition.”

EFlorist 5 star review on 28th November 2022

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Posted 2 years ago

“The order was delivered at the time and day it was promised. My friend was thrilled with her flowers”

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Posted 2 years ago

“Excellent service as always. Wife is really pleased.”

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Posted 2 years ago

“small bunch of flowers given the size of vase that came with them. flowers of poor quality and 1/2 of them very dead looking and droopy within two days of delivery”

EFlorist 1 star review on 28th November 2022

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Posted 2 years ago

“Perfect delivery and service.”

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Posted 2 years ago

“Excellent service, well priced.”

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Posted 2 years ago

“Received on time & loved by the recipient.”

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Posted 2 years ago

“Very happy with your fabulous service”

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Posted 2 years ago

“Service was brilliant and everything was just perfect”

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Posted 2 years ago

“I've ordered flowers on-line a few times now through eFlorist. The ordering process is straightforward, and I like the fact that an order can be placed right up to the day before delivery. As the flowers have always been for someone else, I've never actually seen them but feedback from the recipients has always been positive - they've loved the condition of the flowers, and chocolates have been an added bonus!”

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Posted 2 years ago

“Absolutely terrible service I ordered flowers for my girlfriend on Wednesday to be delivered on Friday and they didn’t arrive, spoke to a customer service representative and there response was it may be delivered 1-2 after your specified date , so was the logic in asking for a delivery date , will never be using this company again and I expect a full refund”

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Posted 2 years ago

“I sent flowers to my aunt as it was her birthday .they were delivered on time and she said they were lovely so we'll done”

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Posted 2 years ago

“I ordered some flowers same day delivery for my friend as a get well soon gift and they came on the day, I was a little skeptic me as often you order same day from companies and they don’t arrive - very prompt delivery, no complaints. The flowers were lovely too”

EFlorist 5 star review on 27th November 2022

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Posted 2 years ago

“Easy to veiw on line quick to order altogether 💕 lovely service”

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Posted 2 years ago

“Delivery was on time with good communication. The flowers were not very good quality and a small amount considering the cost of them. I was working out of town when they were delivered so I never got to see the when arrived but my wife wasn't too impressed with her anniversary flowers.”

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Posted 2 years ago

“As ever, I have had a fabulous service from start to finish. Thank you EFlorist.”

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Posted 2 years ago

“Was such an easy online experience. My daughter said the flowers were absolutely beautiful. Bright and fresh. Sent for her birthday. Thank you.”

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Posted 2 years ago

“I placed order online at 10.55am. Unfortunately I had the wrong address. I emailed customer services at 12.53 to change address. I received an answer 2 minutes later to say I was too late to make changes as delivery addresses are printed immediately. The website says that changes can be made if timely - I consider 2 hours later to be timely. However, I accepted that the address could not be changed. I went to the house, made arrangements with a neighbour and the new owner of the house to accept the delivery, to let me know and I would collect from them and deliver myself. Yodel made the delivery the following day. I tracked the delivery and was informed by Yodel that the delivery had been refused at the door. They recommended that I contact Eflorist to make alternative arrangements. I emailed Eflorist again but was told that as the delivery was refused it was not their responsibility but to sort out with Yodel. As neither company are prepared to help or take responsibility I gave up. I received an email two days later from Eflorist hoping that I was pleased with the service and asking for a review. Well - now you have my review - I accept that I made the initial mistake but not impressed with the service or help.”

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Posted 2 years ago

“It made my mother who has dementia happy. Even if she will not remember for long, it was a moment of delight, thank you.”

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Posted 2 years ago

“Lovely flowers,delivered when promised,good value.”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews