EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value flowers, they were delivered on the expected date, and a nice happy looking bunch of flowers, perfect to cheer my friend up.”

EFlorist 5 star review on 8th August 2023

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Posted 1 year ago

“Placed order, received phone call the day of deliver to say the local deliver company didn’t have the exact colours, could send an alternative or could wait until the next day. Order was going to a very small village, the flowers were a thank you so not time sensitive- great to be given a choice. When the flowers arrived they were beautiful”

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Posted 1 year ago

“I ordered flowers to be delivered for a wedding anniversary on the Tues. The order got stuck with Amazon the delayed delivery did not arrive until Fri by which time the flowers were dead. Not great!! In the meantime I did contact eflorist and they very quickly arranged for another delivery which was great but only arrived two days after the anniversary”

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Posted 1 year ago

“Flowers always 1st class and recipientsreally pleased.”

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Posted 1 year ago

“Very disappointed in the flowers I got for my mum said a large bouquet but looked like a small bouquet didn’t look like looked on the picture and also the box of chocolates there was only 3 in them and looked bigger box on the picture don’t think will be ordering from here again very disappointing”

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Posted 1 year ago

“the flowers arrived the day expected, and in very good condition my girlfriend was very pleased, thank you again.”

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Posted 1 year ago

“it was horrible delivered 4 days late and for the replacement bouquet they sent flipping didn’t put the new message that they asked for and it was just bad service”

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Posted 1 year ago

“Hard to call it a ‘bouquet’ as there were about 5 flowers in it. The card looked like it had been made by a 4 year old! And it didn’t arrive until 5 o’clock when we were already out celebrating our anniversary!! Awful service, never using again”

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Posted 1 year ago

“Beautiful flowers and great value. Quick delivery, would definitely recommend.”

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Posted 1 year ago

“The flowers I ordered were delivered but NOT directly to the person. They were left in the hallway of a block of flats and my friend had no knowledge that they were there. She is handicapped and was in the flat the whole time. It was only when I rang to see if she had got them that her helper went out to find them, My email stated. That they had been delivered. JI have bought from you before and was extremely satisfied on that occasion.”

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Posted 1 year ago

“I ordered flowers and chocolates to cheer up a colleague who was a little down after an operation. They arrived when expected and were greatly received, they hit the right spot. I did not get to actually see the flowers for three days, however when I did they looked amazing as if they had just been cut, looked so fresh, smelt beautiful and to add to the experience apparently the chocolates were amazing too. Sorry to say I can not verify this, as my Friend and her Partner had munched through them all before I visited, but they claimed they were that good they could not leave them alone, I quote "Totally SCRUMMY". So all round a great experience for my Friend and Partner, which made me very happy as this was just what was needed. Thank You!”

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Posted 1 year ago

“I selected a standard bouquet for same day delivery. The delivery was prompt, the flowers were exquisite and the bouquet was much larger than I had imagined it would be for the price I paid. I was delighted, as was the recipient, and I would not hesitate to recommend Eflorist to others.”

EFlorist 5 star review on 7th August 2023

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Posted 1 year ago

“Sadly eFlorist and I were let down by the original courier (Amazon) who delivered at 8.10pm a day late. Flowers quite tires. However, a replacement bouquet arrived a day later up to standard. Apology was a bit offhand”

Helpful Report

Posted 1 year ago

“I ordered on a Saturday morning and paid £6 for delivery, for them to be delivered on Monday, the date of the actual birthday of the recipient, however they did not arrive until Tuesday evening!! When I informed the company on the Monday the flowers had not arrived, the response I got was that there is a disclaimer that it could be a few days for delivery, not helpful !! When the flowers were eventually delivered they were just left downstairs, the delivery driver did not even knock on the door and the recipient did not even know they were there. Again I contacted the company, who just said sorry they are not supposed to do that, again not the response I would have expected, especially when I could have said they had not even been delivered. I will not be using the company in future and nor will I be recommending them to anybody else.”

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Posted 1 year ago

“Fantastic service and great flowers the girlfriend loved them and really cheered her up after a long week at work”

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Posted 1 year ago

“Order a delivery on Friday 28th for delivery on Saturday 29th for a birthday. My friend told me on the Sunday nothing had arrived. I checked with Yodel your delivery company. The status said st depot. It stayed that way till Tuesday. You can imagine the state of the flowers . I tried to make a complaint via your site. Leaving two requests to cancel and asking for refund via your standard questions system as no other way to contact you. To date no response. Could not find a tel number that worked. Very bad customer service.”

EFlorist 1 star review on 7th August 2023

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Posted 1 year ago

“Great flowers and on time for her birthday price was really good”

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Posted 1 year ago

“Easy to use website. Had no problems at all, flowers delivered on time for my daughter and son in laws anniversary and they were delighted. E florist said the flowers would arrive in bud and open within 24 - 48 hours which they did.I would recommend them.”

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Posted 1 year ago

“Same day delivery as promised for my aunt on her 80th birthday. She was absolutely delighted with the quality of her flowers. Thank you”

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Posted 1 year ago

“Recipient was exceptionally pleased with the flowers”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews