EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“would like to register a complaint regarding Order which was placed on Friday 25th November. As previously stated this Order was due to be delivered on 26th. Yodel eventually delivered on Monday 28th at 21:00 hrs. The packaging was badly damaged and the flowers were beginning to die off due to the timescale of the delivery. This was brought to my attention by the recipient. I have attached several photos for you. If this not resolved I will not use or recommend your company again or Yodel who have also been advised.”

EFlorist 1 star review on 29th November 2022

Helpful Report

Posted 2 years ago

“It was an easy system to order from however, when the 2 bouquets arrived (separate days) with the free boxes of chocolates (that had 3 sweets in each box) the flowers were not as the image on the website. I understand that they make the images stand out to entice customers however, these bouquets were so sparse it was a let down. I actually felt embarrassed with the flowers chosen for a birthday. In order to make a decent sized bouquet both would need to be together. When the flowers were placed in the vase they looked so whimsical I almost felt sorry for them. I would never use this company again as I would rather spend the money in a local florist and at least then the bouquets would be full. Only used this company as I have been working shifts so unable to get to the local florist. I wouldn’t waste your money on them. Lesson learnt from me at the cash expense and also the embarrassment of giving them as a birthday gift!”

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Posted 2 years ago

“Very fast helpful and beautiful flowers for a great price and made the girlfriend very happy so im more than happy”

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Posted 2 years ago

“This is the second time I have used eFlorist. Unfortunately on this occasion the delivery service was dreadful. I ordered flowers for delivery the day after next, with an expectation that they would arrive during the DAY. Unfortunately the flowers were not delivered until 7pm in the evening. Really what is the point? I will not be using this service again.”

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Posted 2 years ago

“Nice flowers on time”

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Posted 2 years ago

“My niece was expecting the flowers on her birthday whereas she received them 2 days later and some were almost dead... Very disappointing!”

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Posted 2 years ago

“I didn't recieve my flowers yodel had disposed of them.But e florist were amazeing they refunded my money straight away I would definitely use them again.Not sure about yodel”

Helpful Report

Posted 2 years ago

“Delivered on time and once watered the recipient was delighted as the flowers came to life and they sent me a photo and I was pleased with what I thought was a considered display and great value for money”

Helpful Report

Posted 2 years ago

“Very disappointed with the flowers I ordered. I ordered a large bunch but I would not call I a large bunch of flowers at all. And as for the free chocolates, four in a box is not what I call a box of chocolates. I will not be using this service anymore and I will certainly not be recommending it to my family and friends. Please if anyone reads this review DO NOT ORDER ANYTHING you will be sorry”

Helpful Report

Posted 2 years ago

“This order was for my Grandaughter who was moving into a new home. I wanted them there on the day she moved in. I ordered them for next day delivery, which was perfect. They never arrived until the day after. I am very disappointed that you could not live up to your statement of “next day delivery” and will not bother using you again.”

Helpful Report

Posted 2 years ago

“Hi I placed a order for a friend on the 24th November 2022 received on the 26th. The flowers were damaged. I have been calling but it’s always busy and no answer back”

Helpful Report

Posted 2 years ago

“Easy to order. Website easy to navigate. Great Black Friday deal. Swift delivery. All received as advertised, nice bouquet of flowers!”

Helpful Report

Posted 2 years ago

“Good price but flowers arrived 2 days after I requested, looking very tired. Also got charged twice. Got in touch with customer service and they arranged a replacement and issued a refund straight away.”

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Posted 2 years ago

“Easy to order and delivered on time - thank you.”

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Posted 2 years ago

“Had a problem with website on computer but worked on phone so all worked out ok thank you.”

Helpful Report

Posted 2 years ago

“it would be easier to say what went right!”

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Posted 2 years ago

“Lovely beautiful rainbow roses”

Helpful Report

Posted 2 years ago

“Great service and was delivered on time”

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Posted 2 years ago

“Great tracking service. Used them a couple of times... Overall no complaints.”

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Posted 2 years ago

“Fast and efficient service delivering a beautifully boxed bouquet of lilies and roses etc a good mix of flowers some just open and some in bud for days to come. A very good price range and great selection to choose from. I will most certainly use EFlorist again.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews