EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, such prompt delivery, beautiful flowers in bud, and great condition, would certainly recommend and will use again”

Helpful Report

Posted 2 years ago

“The flowers were beautiful and arrived on time when they said highly recommended*****”

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Posted 2 years ago

“Ordering was easy. Confirmation quick. Planter ordered as a Christmas present to relatives address so I am yet to know how it was received. However, lovely, fully illustrated website.”

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Posted 2 years ago

“My Sister was thrilled with them and said they smelt beautiful. They only thing I forgot to do was put who they were from silly me. Thank you so much.”

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Posted 2 years ago

“I found ordering very easy, my friend said flowers were beautiful and fresh on delivery and she was very pleased. So I am also very happy with the service I received, thank you.”

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Posted 2 years ago

“The Lady I sent flowers to was very happy as the flowers were of such quality that she could see they would last a long time. Thank you.”

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Posted 2 years ago

“First of all if you were sorry about the experience I recieved from e florist you might of had the decensie to of refunded me for 1 of the bouquets. When I placed my order with with yourselves, I went all through the order, when it came to payment your computer system said declined order not taken. Therefore I had to 're order, so the fault I have to say was on your side. However you still took 2 payments from my bank account. I emailed you straight away to explain all this, but you carried on processing 2 bouquets of flowers and sent them out. There was no live chat and no phone number to contact e florist directly, so as you advertise live chat there isn't any. After several emails to e florist they were not very helpful at all, and had plenty of time to cancel 1 bouquet being delivered. I was most disgusted about all this as I feel it could of been resolved and a refund given. So as for the contacting the company and service I recieved I was appalled, and I would NEVER use eflorist again or recommend them to anyone, due to my very poor service I recieved, and very poor communication. As for the flowers I will go to Tescos next time I will get better all round from there. So please don't send me any more emails reference ordering more flowers from you.”

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Posted 2 years ago

“Excellent service. First class product. Reasonable prices”

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Posted 2 years ago

“All as expected”

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Posted 2 years ago

“Lovely flowers delivered promptly, great service”

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Posted 2 years ago

“The flowers I bought from you for delivery on Saturday 17th December 2022 were not delivered until Sunday night at 20.45. They were intended for my sister-in-law who had just come out of hospital after a major operation. She phoned me yesterday morning, very concerned, as she said they were awful. She took them out of the box on receipt and they looked completely dead but she put them in water with the feed hoping they would pick up by the next morning. They didn't and she was concerned that I had spent a lot of money on flowers that needed throwing away. It was extremely cold on Saturday night with below zero temperatures and I can only assume that the flowers had been left in a van overnight and perished. I tried to contact you yesterday morning, without success, and then I was out for the rest of the day. Both my sister-in-law and I are very disappointed and do not feel able to order from you in the future.Mrs”

Helpful Report

Posted 2 years ago

“Not a bad experience with the florist or delivery - I ordered some flowers from you - a one-off - I did not – as far as I know ask you to start sending me lots of emails emails....... The flowers were a special one-off occasion, my sister was over the moon with them – However, I am not expecting to be ordering any more bouquets FULL-STOP - and I do not want to get ANY MORE EMAILS from your company and, if they keep coming I will tell my friends in the UK, that if they order flowers through your company, you will bombard them with 'special offer' emails constantly. PLEASE stop sending them - and, if my sister is in any way bombarded with letters/emails - I will report your company to any relevant legal departments necessary. This is the second review you are asking me to complete - how many more would I be likely to receive ? One originaly contented customer now a very unhappy customer”

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Posted 2 years ago

“Flowers were delivered but in a terrible state half were dead and look brown and not attractive. Also I thought they would be in a box but they were just wrapped in plastic. Shame as could have been good.”

EFlorist 1 star review on 20th December 2022

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Posted 2 years ago

“My sister said the flowers were the best I had sent her.”

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Posted 2 years ago

“I ordered flowers for my mother to arrive on the anniversary of my dad's death. They didn't arrive until the day after. I saw the flowers 2 days later and thought they were poor value for money. I had ordered the medium bouquet, supposedly bigger than standard. There were hardly any flowers in it and the roses were already browning and wilting. Not impressed.”

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Posted 2 years ago

“efficient service”

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Posted 2 years ago

“Good morning flowers that I ordered for my daughter’s birthday arrived 3 days late not impressed and disappointed,I ordered them 3 weeks earlier.”

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Posted 2 years ago

“On time delivery, goods no damage good service,no photo.”

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Posted 2 years ago

“Good overall but flowers left outside, better to include leave with neighbour option. Nice flowers, arrived on the selected delivery date”

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Posted 2 years ago

“Fantastic, fast service”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews