eGlobal Central Reviews

Name: eGlobal Central
Rating: 1.61

1.6 Rating 436 Reviews

15 %

of reviewers recommend eGlobal Central

Company Reviews

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Metrics

1.6

Based on 436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

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“They are scammers, they have stolen €600 of me for an iPhone 11. Now they no longer answer the emails I send. Have contacted the police and my bank. STAY AWAY”

Helpful Report

Posted 3 years ago

“Sometimes order delayed but products always arrive and for the price worth it.”

Helpful Report

Posted 3 years ago

“Big scam guys. I can't believe they have been up in business so long. Lost my 600 E. Never received the phone I bought through PayPal. Obviously PayPal stopped opening new cases on their resolution centre as there were many issues. Hence I could not get any refund. KEEP AWAY FROM THIS SITE.”

Helpful Report

Posted 3 years ago

“Please do touch this company! Like many other reviews on here I ordered an item and then this shambolic company fail to deliver it after months of emails. They send non personalised, generic replies stating there is an issue with the couriers but cannot the basic answers. Fortunately I used PayPal and managed a full refund through their resolution process (probably because they have had so many issues with them before). Total scam merchants and the sooner they go out of business the better.”

Helpful Report

Posted 3 years ago

“I bought 300+ Euro item from them. Ten days after it was supposedly picked up by the courier I got the message, "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news". The next day I got the message, "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible." That same message continued for 19 days and then all messages stopped. I made an email enquiry when I received the first delay message and several email enquiries after that. The most they would tell me was that "our logistics department is looking into it". The last two or three mails where I asked them to either give me the contact of the courier or tell me after how long they would either replace or refund my item have received no reply. It has been three months. I strongly suspect fraud. Don't buy from this company. You may or may not get your item. If you don't get it that's too bad. Your money is gone.”

Helpful Report

Posted 3 years ago

“Awful experience. I ordered some photography material almost 3 months ago. Nothing arrived and the company doesn't want to refund my money. Is this a scam?”

Helpful Report

Posted 3 years ago

“Cheap deals but you get what you pay for. We bought our kid a tablet for Xmas which had massive issues and we tried to get it fixed with eglobal. Their system is shockingly slow with one email a day back and forth with no way of a simple chat to a tech person which would have solved the issue in minutes as it was the magnet on the keyboard case causing the issues. For their so called tech support to never mentioned this simple magnet check in any of their emails to us and we had to send it back to bloody Hong Kong!! 6 week later we still haven't got it back. Absolute disgrace don't buy from these guys it's not worth it in my opinion. I will pay more in Ireland from now on for peace of mind.”

Helpful Report

Posted 3 years ago

“The worst online transaction I have ever made in 15 years Why have they not been denounced and banned from trading Not even worth 1 star but there is no lower rating”

Helpful Report

Posted 3 years ago

“Ordered an iPad Pro and Smart Watch. After 5 days emailed them to see where they were. Got an email back saying watch dispatched but iPad had gone out of stock. Asked for refund on iPad as couldn't give me a time when it would be back in stock. Refunded within 5 Days. Watch arrived in about 3 weeks. Noticed that their UK Site is now closed down.”

Helpful Report

Posted 3 years ago

“I bought a phone from eglobal and it was my second experience The from first day had problem when I sent it back they said there was third party who open it I'm sure the faked me Because I know what it means warranty”

Helpful Report

Posted 3 years ago

“Terrible company, avoid at all costs. Ordered an IPad on27/12/2020 today 4/2/2021 not delivered. Answered most of my emails same answer most of the time we are looking into it tried for refund so far nothing from eGlobal central.”

Helpful Report

Posted 3 years ago

“Ordered new phone a few weeks back. Tried to buy it on sale, transaction did not go through. I e mailed them and they e mailed back to re buy item at new non sale price and they would refund. I did research on this site and knew they were slow to ship and slow to respond to concerns but they always emailed me back... got my phone in 2 weeks and I got my refund the next day. Would definitely recommend. Using the new phone to write this review actually. Only complaint is that the charge adapter is Australian and the cable itself is mini USB @ both ends. Makes this useless for me but borrowed friends charger and purchased USB to USB c cable and all is good”

Helpful Report

Posted 3 years ago

“Hello The very same thing happened to me as the last reviewer. Purchased item for a Christmas present still no show. Before item was dispatched i was receiving updates from marKus. Have sent numerous emails since my item didn't arrive at Christmas and have had no response. Have requested a refund...still no response very frustrating there does not seem to be a telephone number that one can talk to someone.. Do not buy from this chap chineese company ..robbers.. Don't deserve a star. Has anyone managed to get a Refund?”

Helpful Report

Posted 3 years ago

“There is this guy Markus. Abrupt fraud. They dont respond unless you send them 100 email. After that they come back to you with same excuse of losing parcel or delay in delivery. Complete fraud. Money rippers. They take your money and then utilise somewhere else and make profit znd regund you in months if you are lucky. Ttzl no to this company.”

Helpful Report

Posted 3 years ago

“Terrible. All the reviews on their site are fake. I tried to write a review and confirmed the email and they delete it because it is not 5 stars. They are really not honest. I purchased a product that never arrived and they didn´t even reply to my emails. Scammers. Don´t buy from them.”

Helpful Report

Posted 3 years ago

“Ordered 2 items for Christmas. Neither arrived on time, and I have not had a single reply to any of the messages I have sent them. It's the 19th of Jan now, and one of the items has still not arrived. I paid extra for insured shipping too. What an absolute joke of a company.”

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Posted 3 years ago

“Awkward service looks like scumbag concern”

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Posted 3 years ago

“Very bad customer service Very bad customer service, in my case the problem was that I bought a phone which they send somewhere in Europe dpd europe lost / stole my phone. To file a claim and to get my money back I contact e global central they send the parcel and the can open a claim in dpd europe, they open the ticket and nothing for a month, after send it to them 7 - 8 messages, very disappointed from this company they think the obligation with the customers ends when they send the parcel for me personally I lose 243 euro i never going back to this company ever !!!!!!!!!!!!!!!”

Helpful Report

Posted 3 years ago

“This company is awful, no customer service, ordered item for a Christmas Gift on 27th November - arrived on the 6th January. The main issues is that they just didn't post it in time, and when i asked on this they just fobbed me of. The item was over €750.00. DO NOT USE THIS COMPANY -”

Helpful Report

Posted 3 years ago

“Fraud. They do not have the items they advertise. I ordered on the 11th November and on the 5th Jan i still have not gotten my item. they gave me a tracking number but this went from the Netherlands to Germany to the UK. I am in Ireland. Avoid these fraudsters.”

Helpful Report

Posted 3 years ago

eGlobal Central is rated 1.6 based on 436 reviews