“Ordered some pods for my vape. They accidentally sent me 1 package when 2 were ordered. I wrote customer service and they were very quick to respond and helpful. Sent out the 2nd package the next day. Will definitely buy from them again!”
“I’ve been using Element Vape for years and there is a reason for that! They are legit! Service is fast and I always get the product I order! Delivery is within a few days and if you have to send something back it’s an easy process!”
“I have been ordering from Element Vape since 2020 and have had good experiences, bad experiences. BUT I feel with every order the experience gets better. My last order I was notified that one of the products I ordered was discontinued. Customer service sent me an email and gave me 3 options. I picked the option I wanted, they sent me an email back confirming my selection and let me know they were shipping the rest of the order. I received the rest of the items 4 days later. Big selection! Best customer service! Shipping...well can be great but sometimes stuff happens!”
“I was looking for a box mod and tank that could vape at higher wattage. Every time I was recommended one, I was left disappointed with a max wattage usage of no more than 60 watts. After Google research I found the Smok Rigel. I misunderstood and thought it came with a tank, but I quickly bought one asap...the Cloud Beast. I love it! Upon start up I tried out 115 watts...no burn. Then went up to 175 watts with no burn taste at all. Seems to give me a good hit so for the moment I will stay at that level. Delivery was good and my 2nd delivery of my tank was only 3 days from the date I ordered. Very happy with the products and will be shopping with them from now on!”
“The item I ordered had a quality issue and they spotted it before shipping it to me. EV offered me several options, and I was able to order a variation on my original order and they came through with flying colors. Outstanding customer service.”
“I've ordered many times from Element Vape now, only this last time have I ever had any issues. Even so that I had an issue, Element Vape was very fast to fix the issue; and to leave me a very satisfied customer. I always use Element Vape to order my vape products as they have become my trusted vendor. Almost all of the low reviews about Element Vape are entirely inaccurate in affect of the company; these are complaints about problems consumers have had after it is out of their hands. Element Vape is great and it is not their fault for state/federal imposed regulations and guidelines!”
“This is an amazing website! The Vape store by my haus sold me one of these starter kits for $123.00 . On Element I seriously paid $14.99. I will never buy anything Vape related again without checking with the people at Element.
Thank you guys so much.”
“I had almost lost hope that my order would arrive because I live in an apartment with a door code. I left instructions for my delivery person on the mail box and like a knight with shiny nicotine he delivered them to me! It may take a bit to get them but you can't beat the prices. I will be a repeat customer for many years to come!!!”
“First of all, they have the best selection. All the new stuff before anyone else. Prices are good and shipping is reasonable. Would highly recommend them to anyone who vapes!”
“Element vape continues to nothing short of amazing.. One of the best places to go to to help you quit smoking those nasty cigarettes!!!! Element has awesome people and awesome products. I will continue to buy from them forever I just wish eliquid could be shipped but that's not there fault... Thanks Element I'll send as many people as I can your way, and they are trustworthy so you have no need to worry about your purchases and who doesn't need that in there life lol.... Stay Cloudy Yall!! 😁💙✌️”
“Had a minor issue and got a speedy response from support. The issue was assessed and by having provided proper documentation, it was resolved within an hour or two. Great customer service and prices. I highly recommend EV!”
“Element vape is awesome, I've bought a lot from them and will continue to, they have everything and if not they restock pretty fast... Love Element and the customer service is excellent!!!!!😶🌫️😶🌫️😶🌫️”
“I have ordered from element vapes quite a few times now. They are always great to deal with it, great prices and great customer service. If there’s an issue they do right by you. All authentic products as well. Shipping has been quick also. 100% recommend element vape!”
“Love, love, LOVE this company! I've been using them for years! Their prices are incredible, customer service is top tier, and their selection is vast! I highly recommend them to anyone. I've had somewhat annoying requests for their customer service teams and they never hesitate to help as much as they possibly can. This company has me spoiled, I can't shop at local vape shops without thinking "Element Vape would never!" 10/10, I always return as a happy customer.”
“I ordered vape liquid on a Monday and it was in my hands by early afternoon two days later on Wednesday without having to pay for express shipping! AMAZING!!!”
