“Brendan was professional from start to finish. Brendan did a complete walk around and demonstrated everything.
What a wonderful young man to have on your team.”
“We used Enterprise 5xs in 3 months to move from Long Island NY to Wilmington DE and 2trips from Wilmington DE to Millsboro DE. All employees were helpful, cars and vans were clean and operating perfectly it was a great experience at a very stressful time. I didn't collect cards from all your employees, but would like to recognize Elijah Rehm in New Castle DE for helping with directions and where to purchase gasoline. Our reservation was made through a third party and Elijah was very helpful. Returns to Dagsboro DE were made very easy with help from Adam Serio and Bragg Davis. We recommend Enterprise and will use you in the future.”
“We flew into Manchester NH the evening of Saturday, September 21. While no one was at the Enterprise counter, there was signage to go to the National desk where Eric was most helpful. He even got us into a minivan that accommodated the luggage for the six of us since we were a bit crammed with the vehicle we had rented. Excellent service! Returning our car on Saturday, September 28 Jasmine was at the counter and checked in our car and helped us with a billing issue to our satisfaction. A most gracious and efficient Enterprise employee!”
“The location in Bedford, Texas is awesome! I’ve used them for years and they have always put me in some thing that I feel comfortable in and work something out to get me into something if they didn’t have it. The service at the Bedford location is unmatched! Great job Bedford!”
“My car rental was due back to enterprise at 5pm Friday and on my way back from my trip the tire kept losing air. I called enterprise and they gave me a few options in order to get home safely. I called roadside assistance and I was told to go the nearest Firestone to have the tire repaired. I ended up waiting for a tire at Firestone for 3 hours but Geno from enterprise told me not to worry just return the vehicle the following day and I would not receive an additional day charge and he apologized for any inconvenience. I want to thank Geno and the enterprise company for their outstanding customer service. You have a forever grateful customer.”
“I used enterprise skelmersdale and the staff went above and beyond to assist me in everyway and I would have no hesitation in using them in the future 👍☘”
“I rented at from Enterprise on South Academy on Colorado Springs, CO. Customer service was excellent from receiving the car rental from Griffin and turning it back in wuth Taylor. They both were very respectful, expedient and insured I was delighted each time I came in. The car itself was clean, filled up and I was on my way within 10 minutes, picking up and turning in. I've used Enterprise from three locations in Colorado Springs and two locations out of Alexandria, VA. Each time was very easy and never had complaints with any of the customer services. My time is valuable and the representatives of Enterprise Car Rental knows to value each customer's time with respectful service. They also have reward points that I need to start investing in. Thanks again Taylor and Griffin, when your service is that good it's easy to remember your names. Will Saunders”
“Crystal from Enterpise at Harry Reid International was quick and fast!! Very nice and patient. She’s a pro at her job, not only does she do her job she takes care of the customers. Wonderful experience.”
“I returned my car after renting for a week in St. John's Airport. I forgot to take out my discovery park pass costing $150 which I had purchased for a year starting my trip month August 2024. I called the location but that didn't help, I called the lost and found and Angela Bath from Enterprise contacted me and helped me to receive my missing item. I had no hope but Angela was very helpful and exceeded my expectation. Thank you Angela and thank you Enterprise!”
“Brett was an awesome person to deal with at Enterprise!! He was friendly and so good to work with!! Process was very easy!! Everything worked out well!! I will never use anyone else!!”
“What a refreshing experience. I rented a vehicle at BWI and Lauren greeted me outside since I checked in beforehand. She was polite, professional and really cared. Way to go! I didn't catch the gentleman's name who checked me back in on Mon,9/18 at 1118am, he also incredibly nice and professional. I'm so glad I switched to Enterprise.”
“I returned my rental just as Willis was locking the office. It was a holiday weekend & he still took my return which saved me 3 more days of rental fees & went out of his way to give me a ride home. That’s what I call exceptional service way to go WILLIS. Many Thanks”
“We had planned to visit our family in NJ for the week of Sept5-12 we flew into Atlantic City Nj, picked up our enterprise Rental Car and drove to our destination.
Unfortunately, our trip had to be cut short and we needed to get back to our home in Florida on Monday evening. The only flights we could find to Orlando airport were out of Philadelphia. I called the customer service number which did not give me much help. After calling four or five different enterprises finally We were so fortunate to have gotten in touch with the Atlantic City enterprise branch manager, NORM GREGG.. he took control of the situation and arranged for us to leave the rental car At the Philadelphia airport enterprise. He kept in contact with us to assure us that he was taking care of the paper work needed for the change in drop off. NORM GREGG is such an asset to this company I wish there were more customer service people like him that are willing to help people no matter what the issue is. Because of NORM GREGG, we were able to get back to our home on Monday evening. Thank you again. Lisa B.”
“We had planned to visit our family in NJ for the week of Sept5-12 we flew into Atlantic City Nj , picked up our enterprise Rental Car and drove to our destination. Unfortunately, our trip had to be cut short and we needed to get back to our home in Florida on Monday evening. The only flights we could find to Orlando airport were out of Philadelphia. I called the customer service number which did not give me much help . After calling four or five different enterprises finally We were so fortunate to have gotten in touch with the Atlantic City enterprise branch manager, NORM GREGG.. he took control of the situation and arranged for us to leave the rental car At the Philadelphia airport enterprise. He kept in contact with us to assure us that he was taking care of the paper work needed for the change in drop off. NORM GREGG is such an asset to this company I wish there were more customer service people like him that are willing to help people no matter what the issue is . Because of NORM GREGG , we were able to get back to our home on Monday evening. Thank you again. Lisa B.”
“I WAS HAVING A TERRIBLE DAY AND THERE WASNT ANYTHING I WANTED ON THE LOT AT THE CLEVELAND HOPKINS AIRPORT LOCATION BUT TYLER TOOK HIS TIME AND WENT OVER AND BEYOND. I HAVE A REALLY IMPORTANT TRANSPLANT CONSULTATION COMING UP AND HE HELP ME CALM DOWN AND MAKE THE BEST DECISION POSSIBLE. THANK U TYLER. U DEFINITELY PLAYED A PART IN SAVING MY LIFE”
“This was the most positive rental car experience! I rent a fair number of cars. Pick up in Columbus was outstanding. They brought the car to me! They were as efficient as possible, no long line, people spoke English; they smiled, they were courteous, the car was very clean; I just can't say enough positive things. I returned the car to Pleasant Ridge in Cincinnati and that was equally as pleasant. The young man checking me in was great too. Wow, I will do my best in the future to rent from Enterprise! Thank you for having customer service!”
“Enterprise Miramar St Rd 7: Alvin Baley!! Best customer service ever. I had a horrible situation and needed a car asap. Alvin not only took care of me, he was professional, courteous, empathetic, caring, and showed genuine concern for my situation.”
“Jessica Randolph went out of her way to insure we had the correct car for our trip. It was a last minute rental and she was superb in her customer service. I just now rented a car for the end of sept and look forward to seeing Jessica's smiling face again. Thank you Enterprise.”
