Ernest Jones Reviews

2.8 Rating 122 Reviews

43 %

of reviewers recommend Ernest Jones

Company Reviews

Questions

Metrics

2.8

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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How do I contact Ernest Jones?

Helpful Report

(1 week ago)

You can contact Ernest Jones by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

80.56%

Industry Average

“ Had excellent customer service today from Chrys at the Trafford Centre store. She was friendly, courteous and very knowledgeable. ”

- Anonymous

“ We visited the newry branch today and not being somebody who normally leaves reviews,I felt compelled to write about the professional manner and wonderful service provided to us by the supervisor, a lady named Tina . ”

- Anonymous

“ I went into store to get my rings cleaned, amazing customer service by Raj and Debbie. Brilliant service, would highly recommend. Thank you ”

- Myra

Ernest Jones Reviews

Customer Service - Good