Ernest Jones Reviews

2.7 Rating 125 Reviews

43 %

of reviewers recommend Ernest Jones

Company Reviews

Questions

Metrics

2.7

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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How do I contact Ernest Jones?

Helpful Report

(1 month ago)

You can contact Ernest Jones by Email, Live Chat and Telephone.

Helpful Report

(1 month ago)

81.08%

Industry Average

“ I had an illness which cause problems with my hand Meg at the Hanley branch was brilliant nothing was too much trouble she didn’t rush me and was very informative 10 out of 10 for customer service ”

- Anonymous

“ Had excellent customer service today from Chrys at the Trafford Centre store. She was friendly, courteous and very knowledgeable. ”

- Anonymous

“ We visited the newry branch today and not being somebody who normally leaves reviews,I felt compelled to write about the professional manner and wonderful service provided to us by the supervisor, a lady named Tina . ”

- Anonymous

Ernest Jones Reviews

Customer Service - Good