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Ernest Jones Reviews

2.8 Rating 117 Reviews
44 %
of reviewers recommend Ernest Jones
2.8
Based on 117 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 55%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Ernest Jones.
How do I contact Ernest Jones?
(3 weeks ago)
You can contact Ernest Jones by Email, Live Chat and Telephone.
(3 weeks ago)
85.71%
Industry Average
Had excellent customer service today from Chrys at the Trafford Centre store. She was friendly, courteous and very knowledgeable.
- Anonymous
We visited the newry branch today and not being somebody who normally leaves reviews,I felt compelled to write about the professional manner and wonderful service provided to us by the supervisor, a lady named Tina .
- Anonymous
I went into store to get my rings cleaned, amazing customer service by Raj and Debbie. Brilliant service, would highly recommend. Thank you
- Myra