eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,018 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“e spares always have what you are looking for and more, from fridge cleaner to washer limescale preventer. The washing machine man said you use e spares in your washer you can tell. The fridge smell absorber was brilliant, arrived one day and over night no more smells, my neighbour bought one as it is shaped like a bear. You order one day and the next day it is on the door step, The company really know what the customer wants, costs are kept low, and they are British. Would I buy again you bet I would. It is service with a smile at its best and the videos are brilliant.”

Helpful Report

Posted 4 years ago

“You get 1st Class service, the site is relatively easy to navigate so you find the right part, if not shout for help and they will help, even to the extent of "sending" exploded diagrams. I ordered something but out of stock and not likely to come in shortly, they kept order on file and sent it as soon as stock arrived they didn't just cancel it.”

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Posted 4 years ago

“Just wanted to say what an amazing website you have! I have just used your video to replace the belt on my mums hoover which is about 20 years old and is now running like new! Absolutely fantastic! Thankyou”

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Posted 4 years ago

“Speedy and efficient delivered on time”

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Posted 4 years ago

“Fast service - easy website - (Royal Mail postal service locally is great which helps) - have recommended Espares to many - such a joy to order from and so well packaged - could be the Crown Jewels instead of vacuum bags! Delighted thanks”

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Posted 4 years ago

“Brilliant company, definitely my new go to place for spares as I like to do as much fix it jobs as I can myself. They have lots of useful info on their website and you can also call for help and advice. Had to deal with customer services to return something I no longer needed and they were quick, efficient, helpful and courteous. I think ordering online you need to have good level of trust in a company and I have 100% trust in eSpares and feel even if I had a problem with an order they would do what they could to help me out. Thank you.”

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Posted 4 years ago

“I often buy bits and bobs from Espares - marvellous service and speedy. Helpful and efficient . Always a little gift in the parcel - nice marketing touch - well done Espares - see you again!”

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Posted 4 years ago

“They're scamming me with some crazy tale of how the delivery may be lost - they don't seem to track their deliveries 'allegedly' and aren't even an Irish company, they aren't even clear if they dispatched using post or a courier and it took 2 days for them to respond. Now they say wait three weeks. Buyers beware, dodgy out.”

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Posted 4 years ago

“I was very impressed by the service I received because I wasn't sure exactly which part I needed. The solution came quickly and was most helpful. Highly recommended.”

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Posted 4 years ago

“Good product, speedy delivery (as standard) and amazing customer service. Really grateful!”

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Posted 4 years ago

“We needed a new motor for our Dyson Fluffy brush head. Came straight to eSpairs. They had the part in stock, so I purchased one. Really could not believe how fast the part was delivered. What a brilliant service, and really good website made it all so simple. 10 out of 10 in our eyes.”

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Posted 4 years ago

“Used eSpares to purchase a replacement part for a grass strimmer didn't have to wait to long greet service, I had to contact them for a second receipt as I had lost the original no problem received the receipt by email within two days excellent service.”

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Posted 4 years ago

“Purchased an item from ESpares which was an easy procedure and it was delivered on time with professional communication throughout.”

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Posted 4 years ago

“Very useful service for those things you hope might be available e.g. fridge drawers and lawnmower parts! Means you can make easy repairs rather than buying a whole new thing - thanks e-spares.”

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Posted 4 years ago

“I am absolutely thrilled to pieces that I came across e-spares. I will definitely use them again without a second thought, everything was so easy. I googled my dishwasher model no. with the problem, checked their website from the results, not only did I find the part, there was a brilliant ‘how to fix it’ video right there on the page. Normally I would call an engineer but I ordered my spare part (at a great price) and having watched the brilliant video, I had the confidence to successfully repair my dishwasher myself! I did contact customer services to check on my part delivery time, as I ordered my part just days before the total lockdown started, so there was a completely understandable delay. They were polite, efficient and thorough, my part arrived days later and I had regular emails updating me. Im feeling chuffed to bits I did this myself and at a tiny fraction of the cost of an engineer too. Thank you so much!”

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Posted 4 years ago

“My delivery went missing with the delivery co. Due to covid19 I had to leave a time to receive the item. Even after a month I contacted espares about non delivery, within 2 hours I had been contacted and a new delivery arranged. No arguments no quibbles. Absolutely fantastic service,will definitely be using again & recommend to my friends. Thank you espares”

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Posted 4 years ago

“This is the first time I have used eSpares and I would comment that their service was exemplary. The online search for the exact spare for my Beko Freezer was quick and simple, the order was acknowledged immediately and within a very short time Next Day dispatch was confirmed. The next day I received notice that the item would be delivered and then a further advice giving me the delivery driver name and a 1 Hour time slot Brilliant service from start to finish. Well Done all!!”

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Posted 4 years ago

“Needed a compatible replacement for bottle shelf we had broken in 11 yr old JL fridge/freezer/wine cooler. Was delivered within 3 days. Smart unit smart again. Excellent Chat communication and service. Hooray.”

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Posted 4 years ago

“Fantastic fast and polite service every time and on one occasion when I ordered the wrong part they refunded within 24hours. no hassle. polite and professional.”

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Posted 4 years ago

“Great customer service! I found them on Facebook and they helped me from when I ordered the wrong part to the very end! Very helpful. Only if everyone was this helpful 🤪🤣”

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Posted 4 years ago

eSpares is rated 4.5 based on 1,018 reviews