Esprahome Reviews

Name: Esprahome
Rating: 4.14

4.1 Rating 479 Reviews

78 %

of reviewers recommend Esprahome

4.1

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01642 245 447

Email:

sales@esprahome.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used your company before, but my purchase of a parasol was effortless. I am very pleased with the product. Thank you.”

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Posted 8 years ago

“overall service very good,. slightly concerned with limited communication re delivery advice”

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Posted 8 years ago

“Good friendly service and flexible when I needed to change delivery address. Great product and price too. Happy.”

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Posted 8 years ago

“Delivery withing 48 hours. Difficult place to find . Goods beautifully packed . Very pleased”

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Posted 8 years ago

“Great service happy with what I purchased. Happy with the service and expertise I recieved. Will go back :)”

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Posted 8 years ago

“I bought a Jay-Be Royal Single Folding Bed from Esprahome website. It was the cheapest price I found online. Received free delivery the day after I placed order! The bed is very easy to assemble and very good quality.”

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Posted 8 years ago

“Thank you for your service some concern about lack of communication regarding delivery”

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Posted 8 years ago

“Item mispriced on website and is not being honoured after placing order and making payment in full”

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Posted 8 years ago

“Great bed, good price and fast delivery - very happy customer!”

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Posted 8 years ago

“First class service from start to Finnish and all within under 24hours.If that's not a record what is??.”

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Posted 8 years ago

“Excellent very pleased with my purchase thank you”

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Posted 8 years ago

“Hi, I ordered some chairs and was advised they were due to be delivered, however they did not arrive, and after liaising with Jason was advised they were not available anymore. However, he stepped up to the mark, and arranged an alternative and a refund for the difference . The chairs came and funds refunded. Fab service from Jason 10/10. Website not so good as chairs originally ordered are still being advertised as available but when I queried this I was advised it eas an error. Having said this, I would definitely use this company again as customer service was good. Spoke to a human being who seemed to care about the service he provided. ???? Well done Jason!”

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Posted 8 years ago

“Pleasant communication, very fast delivery and an amazing product. What else we need. Highly recommended. Many Thanks”

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Posted 8 years ago

“Excellent quality goods delivered on time,easy self assembly and very satisfactory results”

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Posted 8 years ago

“Utter waste of time. Over a month after I had placed an order for a floor lamp that was 'in stock', I am finally given the information that the order (which had allegedly been despatched to me twice) was still on order in Germany, and would be a further two weeks. Have to say, that communication from Jason was first rate, despite wrongly advising of despatch twice. I note that the lamp is still listed as 'in stock' on their website - I suspect most items are only ordered from the supplier on purchase rather than kept in stock. I cancelled my order and requested a refund. They did not, however, process my refund until I asked again, 3 days later. All in all, they had my money for 5 weeks. Would not recommend using these guys AT ALL.”

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Posted 8 years ago

“Esprahome bettered a pricematch which was a lovely surprise. All delivery and communication good and went to plan. Lovely glass table really pleased with it, easy to assemble, seats 8, perfect!”

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Posted 8 years ago

“Very pleased with the ease of purchase and the quick delivery. I was also pleased with the attention to the packing which was robust and cleverly arranged. The item is exactly as described and very easy to assemble . The build quality is good and I expect it to last as long as I need it to. Finally, the price was competitive and certainly the cheapest on line. All in all I am very glad I found this company and will certainly consider it first for any other purchases.”

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Posted 9 years ago

“I recently bought an Ottoman bed through the website which was easy and delivered several days later which was great. The email tracking, so you knew the delivery day, was helpful. Whilst ordering, there was a box to leave your number so that you would be called with a delivery time, however after a quick phone call to see what time somebody needed to be home, we were told that they didn't in fact call at all, so there was about 5 hours of waiting around. The bed itself looks nice but isn't the best quality (the bottom of the bed which is used for storage is just a thin felt rather than a solid material which was a bit of a shock) but as the bed was intended for the spare room and not that expensive I wasn't too bothered. I didn't have a bad experience but I probably wouldn't use the website again.”

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Posted 9 years ago

“I ordered by phone and the experience was OK. The courier service was very friendly and obliging. However, when the product (doors) arrived they were the wrong size, they did not match the order/delivery note and were unusable. They had to go straight back and we now have to remedy the situation and wait in all over again for the right product to be delivered.”

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Posted 9 years ago

Esprahome is rated 4.1 based on 479 reviews