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Euro Car Parts Reviews

4.3 Rating 258,356 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,356 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
All good quick delivery, my fault i missed them but went to branch to collect snd all sorted in minutes
Helpful Report
Posted 3 months ago
On website it says they have the part in stock but it's not and must wait from Saturday to Monday
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Posted 3 months ago
The battery indicated by the website for my 46 year old car was the wrong size and wouldn't fit under the bonnet. When I called in to Kings Norton outlet, there was no nonsense. I was credited for the wrong one and a different battery was produced.
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Posted 3 months ago
Ordered online and collected the following day. Cheapest price I could find anywhere. Very impressed
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Posted 3 months ago
Very good price on parts really helpful staff good quality parts.
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Posted 3 months ago
Happy with my purchase Start-stop function works again
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Posted 3 months ago
Have started to use euro car parts less for getting parts for my cars due to the pricing and lack of deals, back in the day you guys absolutely smashed it with the savings
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Posted 3 months ago
Thank you Bob!
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Posted 3 months ago
Euro car parts is invariably great on service, on my most recent visit however there seemed to be a staff shortage as the poor girl behind the counter was taking orders payments fetching and distributing them totally alone. This led to a build up of waiting customers who were complaining. She did an excellent job, was calm and professional. Thanks very much to her - she derserves a bonus !
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Posted 3 months ago
Parts came swiftly and service was good.
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Posted 3 months ago
Nice quick and easy service. Ordered online picked up straight away.
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Posted 3 months ago
I ordered a battery on click and collect, very easy to do and it was waiting for me when I picked it up, very helpful and polite staff, will certainly use again
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Posted 3 months ago
Bought front discs and pads for golf mk7 Wrong pads delivered Went back, changed for slightly more expensive pads Brakes knocking Bought pads from another company, fitted them and they are perfect Poor quality pads from Euro Parts
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Posted 3 months ago
I was sold the wrong part even after “checking” it was correct. I had to return and change it which cost me time and money. I missed my MOT retest and missed a days work. It would have been nice if a small discount was given as an apology after returning and pointing out the mistake. Employee told me he was unable to give discounts. I doubt I will be using Eurocarparts again. Be warned - always check your own parts against what is currently on the car and don’t take ecp recommendations.
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Posted 3 months ago
Efficient service. Friendly staff. Lots of parking. You may have to wait a few mins as it's a busy place
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Posted 3 months ago
Not great was told a battery was allocated and available for me from 9am on a Saturday morning my partner drove there to pick it up and was told it wasn’t there and to come back on Monday. I phoned head office a lovely woman based in Liverpool who was really helpful and she let me know that there were 3 batteries in the Trafford store and one is allocated to me and ready to pick up so we returned my partner went in and was refused service so I came in and got it but it was a bit of a palaver.
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Posted 3 months ago
The right product was available quickly and at a good price.
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Posted 3 months ago
When collecting my order I had a query over a particualr part that I needed. Your sales assistant was extemely helpful, and made the process very easy.
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Posted 3 months ago
I ordered a crankshaft pulley from Euro Car Parts. It was in stock and it was the correct item. I used their click and collect service which operated without a hitch.
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Posted 3 months ago
Simple to place an online order and use click and collect
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 258,356 reviews