Login
Start Free Trial Are you a business?? Click Here

Euro Car Parts Reviews

4.3 Rating 258,262 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,262 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Great service unfortunately I had to bring the product but back but staff were very friendly and helpful could not of asked for better customer service
Helpful Report
Posted 2 months ago
A very quick and excellent service at a very competative price.
Helpful Report
Posted 2 months ago
Orderee 2 side lights bulbs, one was correct the other one not. How difficult can it be to pick a part...?
Helpful Report
Posted 2 months ago
Ordered an oil filter online, on picking up was presented with a box which was the correct box for the filter I ordered, but inside the box was an entirely different filter, not even the same brand. Cheers guys!
Helpful Report
Posted 2 months ago
Wrong brake pads don’t fit
Helpful Report
Posted 2 months ago
First time purchase but there nuts and bold was missing in the packing and the packing was very as it was already unpacked before my purchase, i didn't know all of it as my mechanic told that this is not the proper packing and some nuts and bold was missing, so he used his own nuts and bold to fix the part in my car, so part is fine but the pack and missing part was a bad experience for me.
Helpful Report
Posted 2 months ago
Guy who served me was great Quick service
Helpful Report
Posted 2 months ago
The price and quality seem great but the wait to be served it bad I got there and waited over 15 minutes to even be seen.
Helpful Report
Posted 2 months ago
Prompt delivery
Helpful Report
Posted 2 months ago
very good service ,quick delivery , well ;packaged ,great price ,will buy again
Helpful Report
Posted 2 months ago
I asked for 2x1ltr oil and 2x(new car scent) air fresheners and got charged for all 4 items as you would expect. Only 1 item arrived! After I phoned up to see where the rest was I got told it had been missed and they will get someone to send it out that afternoon. This did not arrive. I had to phone again the next day to arrange this to be delivered and when I received it I was given the wrong scent air fresheners! Although this isn’t a big deal I expect to receive what I have ordered and paid for.
Helpful Report
Posted 2 months ago
Good service
Helpful Report
Posted 2 months ago
Eurocarparts Longbenton is a pleasure to deal with. The woman serving has a nop nonsense attitude dealing with idiots and a fast, efficient working attitude dealing with the everyone else. Still my first choice for car parts.
Helpful Report
Posted 2 months ago
Found the parts easy to order, and had them in stock.
Helpful Report
Posted 2 months ago
No parking space near store.
Helpful Report
Posted 2 months ago
My online purchase experience was pathetic and so awful, I made an order on 26th of October received email for 26th between 7-9pm. Received another email that unable to deliver today and will deliver tomorrow and that tomorrow never came. I was keep contacting eurucar part n evri playing ping pong and end result zero. I called n cancel my order over the phone but still not received my money back, the lady over the phone listen whole story put me on his for ten minutes and said ok I am going to cancel your order without a single word of apologies or sorry. Twice I booked machnic appiontment have to cancelled, my lieu day was ruined and I have to spend extra cost for travelling and spent huge time in finding my order. I have visited your Sutton store the guy was amazing super helpful and friendly,Hod blesses him. Honestly speaking it was worst experience of my life,instead of sending the email customer needs results to sort it out their matters. I am sorry if I am sound rude but that's my honest opinion. Hope someone look into in and try to fix these issues. Regards TA
Helpful Report
Posted 2 months ago
Tip Top, A plus.
Helpful Report
Posted 2 months ago
I entered my vehicle registration and picked up parts which were supposed to be for my car for only to realise at the garage they were the wrong ones. Had to put the car back together and take it to the garage next day with parts from another store.
Helpful Report
Posted 2 months ago
Simple and straightforward ordering process. Sensible price. Immediate, no fuss pick up. Welcoming and helpful staff. Website can be confusing at times.
Helpful Report
Posted 2 months ago
Perfect shop
Helpful Report
Posted 2 months ago
Euro Car Parts is rated 4.3 based on 258,262 reviews