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Euro Car Parts Reviews

4.3 Rating 258,134 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 258,134 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Thanks for good service!
Helpful Report
Posted 1 month ago
The person on the desk did not know what a wheel stud was and could not find it on the system even using the range of suggestions I gave so left empty-handed. I went online and found it straight away using 'wheel stud' as the search query so I ordered click-and-collect and went to collect later than the time stated (3:30) to be told it would be in the next morning. Not sure I would use them if they were not so close to where I work.
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Posted 1 month ago
Very good staf
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Posted 1 month ago
Good price for the item, Telephone call and email to say it was available. Friendly staff so, overall a good experience.
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Posted 1 month ago
Can't fault staff at Falkirk branch very helpful. Just find euro car parts a bit expensive as you can order parts online with next day delivery at sometimes half price
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Posted 1 month ago
Good parts, poor slow service 3 star rating However after posting this I was contacted with an apology so for that I will up to 5 stars as an apology goes along way in my book.
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Posted 1 month ago
I really like ECP and use them whenever necessary Stock is always readily available and I’m happy with the delivery service too. I have typically always done click and collect but having limited time I used delivery service for the first time and it was great. Thanks again ECP
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Posted 1 month ago
Ordering on line was easy. Pick up from the coventry was painfully slow. Perhaps the company may say tha they are understaffed but it is always so slow. The Coventry branch is really awkward as there is very limited parking and you cannot park anywhere else as you will be issued with a parking fine even if stop on the road let someone out to pick up the items
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Posted 1 month ago
5 stars all day long, website is easy to navigate to find all my car parts and ease of service is outstanding, will definitely be ordering from them again.
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Posted 1 month ago
Good Service
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Posted 1 month ago
Easy to order the correct part. Delivered swiftly and all for a great price. Can't fault them
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Posted 1 month ago
The whole process of ordering and collecting was unbelievably good
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Posted 1 month ago
Quick service very polite too and very helpful
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Posted 1 month ago
The store is convenient for me to visit and it's easy to order from the website and collect at my leisure.
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Posted 1 month ago
Fast delivery and well packaged.
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Posted 1 month ago
Great prices and very quick and easy ordering
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Posted 1 month ago
Very good quality, easy enough to fit yourself and amazing for the price
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Posted 1 month ago
Ordered some wiper blades had a notification saying they were posted next day had a notification saying they are giving me a refund very bizarre would not use this company again
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Posted 1 month ago
I have always received a first class service from Euro Car Parts and will continue to use them in the future. I am writing this on behalf of my husband David Wright.
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Posted 1 month ago
I had to pick up my order direct from store, even though it says free delivery for orders over a certain amount all over your website!? so that means I had to drive 2+ hours just to recieve my order. Then when I got home I noticed that parts of my order was missing. So then had to drive another 2 hours to collect the item. I had no apology from the people working in the store. Do you think it's acceptable for me to spend 4hours of my time, borrowing /lending cars off family and friends, to drive back and forth to wrexham (total of 4 hours) is acceptable for a big co.pany like yourselves.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 258,134 reviews