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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Excellent service, on time, efficient, good problem solving!
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Posted 4 years ago
Verry pleased
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Posted 4 years ago
I am not happy that you do not take ownership of lost package and act more promptly even if you use different provider. The bad name will go against you
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Posted 4 years ago
No concerns
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Posted 4 years ago
I consider it as very poor and i am not even getting my refunded amount. What in the world is going on? I have asked two times in a row already,its very despicable.
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Posted 4 years ago
Great service at a very reasonable price.
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Posted 4 years ago
Item collected 5 days after scheduled collection! Still not delivered.
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Posted 4 years ago
First time using Eurosender. Was asked 3 times the contents - first time when placing my order, then 2 emails thereafter. It delayed a very urgent package being collected!! Thereafter I got an email saying it would be collected between 5pm & 7.30pm, which was not a time specified when ordering. I phoned DHL who told me this would not be the case as they do not do evening orders. In future I will go direct with DHL.
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Posted 4 years ago
This shipment was the last of a total of 7 items. I am very satisfied with the timings and overall state upon delivery. Thank you very much for such great service! It made my international relocation much smoother than initially expected.
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Posted 4 years ago
Great service, the package arrived on time.
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Posted 4 years ago
No comments
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Posted 4 years ago
Quick and simple booking. Perhaps delivery could be faster, but it is O.K.
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Posted 4 years ago
They say that they can ship alcohol safely but I ordered a shipment of a whisky bottle and it arrived at my address in pieces, like the parcel had been thrown to the walls. And even though they claim any shipment has a basic insurance of up to 200 euros, because of their stuffed terms and conditions they exclude a lot of items and situations in which you could get reimbursed. If you want to ship alcohol - look for another alternative. - too expensive - no shipment safety - no way to be reimbursed for alcohol items
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Posted 4 years ago
The parcel arrived on time and the whole process was pretty easy
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Posted 4 years ago
It took too long to come and I had problems in the moment of the pick up
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Posted 4 years ago
Everything was good. Pickup and tracking. About 1 week to Ireland delivery which was fine.
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Posted 4 years ago
Everything was great, a man came to pick up my package on the agreed date at 9 am, and it successfully got to the shipping address. The only potentially problematic thing is not knowing more specifically when the shipment would be picked up, between 9 am and 6 pm is a very long time interval.
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Posted 4 years ago
Wonderful service. Highly recommended.
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Posted 4 years ago
Good from Italy to Vienna. Very bad pick up in Vienna for return to Italy.
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Posted 4 years ago
You lost my bags and I haved no news for more than 7 days. I still waiting for my bags
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews