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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
last time i ordered, service was super fast, client received package in 2 days from Latvia to Finland. Many tanks!
Helpful Report
Posted 4 years ago
THE SERVICE WAS FAST
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Posted 4 years ago
Delivery as scheduled
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Posted 4 years ago
Had an issue at the start re pallet for my mattress but Eurosender worked with me on it and resolved it. I would recommend them James
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Posted 4 years ago
Excellent platform and service
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Posted 4 years ago
Mr. Berry Edmund was very helpfull
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Posted 4 years ago
I only gave 'poor', just to warn Eurosender to choose better partners in the future... I really had a very bad experience sending winter equipment to the hotel I was staying for a ski vacation. GLS was appointed to transport my equipment. The pick-up arrived on Thursday very late in the afternoon, my ski boots only could leave the day after, and they didn't arrive until Tuesday, almost one week later. So, never choose GLS again, please? They are awful. By the way... I had to rent extra ski shoes! How can I get compensation for that cost? Regards, Wilfried Haesen
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Posted 4 years ago
Good service, quick and efficient, as a suggestion: should be good if you can reduce the range of the time of the collection of the package.
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Posted 4 years ago
Very unprofessional service. Not reliable at all. Would not recommend.
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Posted 4 years ago
I dind get my money back
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Posted 4 years ago
very good. the only problem is the company expects you to wait for the collector 9 full hours in your home to give the package. This is too much.
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Posted 4 years ago
Everything was super easy: booking and paying online, then someone came to take the boxes from the house and ship them to a different country. Customer support was really helpful as one of the boxes was shipped in a different truck. They asked for a lot of details making sure the box was identified and shipped properly
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Posted 4 years ago
So fast to delivered the Suitcase.
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Posted 4 years ago
We made four orders and the first two took three weeks before being picked up, then now we sent the bank transfer payment proofs (screenshot from our online banking) and they paused our orders because they said that are "invalid". I think that we are going to change provider.
Helpful Report
Posted 4 years ago
+ Good price and time of delivery. - No answer during the weekend (have not known when could be the earliest collection), late reply after your confirmation of the order (I have been told that I had to confirm in an hour. But the reply I have got 8 hours later)
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Posted 4 years ago
Several cancellations, unaware my suitcase was collected
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Posted 4 years ago
Very Good!
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Posted 4 years ago
I booked a parcel but it got delivered very late. Was bit disappointed
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Posted 4 years ago
Great service! Highly reccomend.
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Posted 4 years ago
The courier didn't arrive for one week till now to pick up the parel
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews