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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Snelle reactie, vriendelijke en duidelijke communicatie, accurate en bevredigende afwikkeling, prima.
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Posted 4 years ago
Todo estuvo muy bien, tanto en la recepción de las maletas como en la entrega. Mis pertenencias y las maletas donde las envié estaban en buen estado
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Posted 4 years ago
O transporte decorreu como informado, entregue dentro do prazo. O levantamento da encomenda tb foi dentro do prazo . Só que o período para levantamento entre as 9 e as 18 é muito lato obrigando a uma logística apertada para que esteja sempre alguém em casa
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Posted 4 years ago
Terrible!! Package collected then returned a week later with no reason why?? Customer service solution, just pay for another delivery and hopefully this one goes...
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Posted 4 years ago
Nice service
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Posted 4 years ago
Schnelle und unkomplizierte Abwicklung
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Posted 4 years ago
La caja llegó destrozada
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Posted 4 years ago
Respected All, It is very bad experience ever I had because 1) they took 2 days for the pick up and give me the fake resone that we could not find the address and on the same address they have picked my bags after complain so my friend wasted his 2 days for my bags 2) they have mentioned delivery within a day but one bag deliver after one day and second bag has not found at all and the bag was just throw near to road and did not ring my apartment bell or did not inform me at all because driver was affair that he took only single bag of mine from the stroaage due to second was broken. 3) I have call like 20 time to eurosend and dpd and also written mail not getting proper answer and the driver has been deliver my bag after a week and bag was broken from the bottom and i could not move my bag and I have to transfer my stuff at that moment and dpd driver told me that I am not responsible and euro sender saying that i am not responsible, meaning while last 10 dyas they played the blaming game to each other and trying to escape from the problems. After all the complain I have told them taht what should i do with the broken bag and they told me to send me picture and eurosender we will give you some compensation, after two days they send me an email we will not cover the bag damage. it is fine but why you everytime lie to me why you told me to send me picture and all those things why you waste my time ???? why you send me an email that they have attempted two times delivery this is also lie to me. Because I have waited like anything for my bag and did continuous call to eurosend and dpd. meanwhile you cant solve the problem of the customer but at least do not waste anyone important time to believing you lie thing. I hope you can understand my problme and give me the proper solution.
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Posted 4 years ago
Zeli sem zadovolna iz storitviji. Zveseljem se narocim prevoz paketa.
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Posted 4 years ago
Very satisfied with the service.
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Posted 4 years ago
Very good and convenient to send packages.
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Posted 4 years ago
Unkomplizierte Bestellung - schnelle Lieferung - unversehrtes Gepäck - freundlicher Bote - alles in allem: excellent !
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Posted 4 years ago
ΠΟΛΥ ΦΙΛΙΚΗ ΠΛΑΤΦΟΡΜΑ . ΑΚΡΊΒΕΙΑ ΚΑΙ ΣΥΝΕΠΕΙΑ ΣΤΗ ΜΕΤΑΦΟΡΑ ΤΩΝ ΔΕΜΑΤΩΝ.
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Posted 4 years ago
The guy didn't pick up the package so i had to call to have it collected
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Posted 4 years ago
Mein Paket wurde nicht am angegebenen Tag abgeholt, angeblich wegen falscher Adresse. Allerdings war permanent jemand da und die Adresse war richtig. Am Tag darauf wurde es dann nach einem Anruf und einer Mail abgeholt (ein Freitag) und kam am Mittwoch darauf dann am Ziel an. Der Kundenservice (per Anruf) war sehr freundlich und hilfsbereit. Alles in allem schon okay, aber nicht wenn es dringend ist.
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Posted 4 years ago
easy and fast... not best price though!
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Posted 4 years ago
I used eurosender in order to move from one city to another in Denmark. So i sent 9 packages. Despite the fact that one package almost got lost because the service that eurosender cooperates with in Denmark (Postnord) sent it back to its pick up address without any notice, I also received from eurosender a wrong tracking number. Not only that, the courier service that eurosender referred me to and told me that was going to pick up the packages was not the one who did it in the end, so i had to figure it out on my own.
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Posted 4 years ago
I have nothing but amazing things about Eurosender: - best price; - quick response; - fast delivery (pick up on a Friday, delivery on a Wednesday, from UK to Portugal).
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Posted 4 years ago
Recommend. Good service.
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Posted 4 years ago
Fantástico, funcionou na perfeição e prazos foram cumpridos.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews