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Eurosender Reviews

3.7 Rating 2,039 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,039 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Sehr guter Service, exzellente Kommunikation und gutes Preis-Leistungs-Verhältnis.
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Posted 5 years ago
prompte Abholung, problemlose Zustellung (beim Nachbarn) Freundliche Mitarbeiter
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Posted 5 years ago
Alles super! Schnell und zuverlässig. Gerne wieder!
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Posted 5 years ago
I have used Eurosender to ship items from UK to UK locations and also UK to European destinations. The primary reason that I chose to use Eurosender was because of their competitive shipping rates and offer of “extra insurance" at reasonable cost. Eurosender arranged for a courier to collect the item from my address and ship directly to the delivery address. Tracking was made available for the majority stages of delivery. Both items arrived safely and the recipients were happy with the service. The UK to UK parcel arrived with the recipient one day after collection. The UK to Europe destination parcel arrived after 4 working days. I haven't had a need to claim from the “extra insurance" as both items arrived safely with no damage, so I can not comment on the effectiveness and ease of making a claim, but as I was shipping expensive items I wanted the added “peace of mind". As the name might suggest, Eurosender is a European logistics company, they outsource and arrange courier collection and delivery using various, well-known courier companies. Being a European company the “add address details" section can look a bit “foreign", for want of a better word, but this is mainly due to the way that the UK write their address details slightly different from most other European countries. Another factor to consider is the use of Euros for payment; being a UK customer there was a small “foreign transaction fee" added to the order (which was made via PayPal). Even with the transaction fee included the quote was still the cheapest quote, for my particular needs, that I could find online. Eurosender also offer free insurance to a limited value with every order. I cannot recall the exact amount of free cover offered but I do remember that it was quite generous. From my experience using Eurosender to arrange parcel collection and delivery I would recommend this company.
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Posted 5 years ago
Fast, reasonable price
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Posted 5 years ago
Excellent service had not thought of this method previously. But very good service and well recommended.
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Posted 5 years ago
Very quickly delivery
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Posted 5 years ago
Buen servicio, me deje el móvil en Inglaterra en un coche de alquiler, en la agencia lo metieron en un sobre de burbujas y los de Eurosender lo recogieron y me llegó a cada en España en dos días. Excelente. A un coste razonable de 28 euros.
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Posted 5 years ago
Transporte feito em segurança e rápido. Possível acompanhar todos os passos até à entrega final. Preço muito razoável.
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Posted 5 years ago
Very quick to deliver
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Posted 5 years ago
Ho spedito il pacco il 23 marzo 2020. Da Roma a Bristol. il pacco non è mai stato consegnato ( c'erano persone ad attenderlo sulla porta) nonostante fosse stato confermato un previsto orario di consegna. Poi il pacco è stato re-inviaato dall'inghilterra di nuovo in Italia ( per tentare un secondo reinvio, con etichetta più precisa: la prima era stata scritta male da eurosender). Ma a tutt'oggi (9 aprile) il pacco non è ancora ritornato al sender. INCREDIBILE NON-PERFORMANCE. Da questa esperienza ( non ancora conclusa) direi che Eurosender non è capace di lavorare.
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Posted 5 years ago
Everything perfect
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Posted 5 years ago
Eurosender had ik nooit van gehoord, via internet gevonden. Alles was duidelijk en vragen die ik gesteld had kon ik via e-mail of klantenservice chat snel antwoord. Ze werken met verschillende partners. Eerst zou dhl mijn pakket afhalen de dag van ophaling werd het Dpd. Keurig afgehaald en de volgende dag bezorgt. En het belangrijkste de kosten zijn minimaal 60% goedkoper dan bij dhl of Dpd. Top
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Posted 5 years ago
Snel, betaalbaar, professioneel. Zeer goede service en communicatie!
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Posted 5 years ago
Excellent!
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Posted 5 years ago
Service is good, delivered in time.
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Posted 5 years ago
Statt der angegebenen 5 Tage hattes es 12Tage gedauert. Trackingnummer gab es erst auf Nachfrage
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Posted 5 years ago
A really long delay, lack of organisation
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Posted 5 years ago
Mi-ati pierdut unul din pachete,astept de o luna de zile o rezolvare si ghici ce,nimik
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Posted 5 years ago
Sorry, but the gls transporter destroyed the very well packed item, a surfboard. Not good :-(
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,039 reviews