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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
goods picked up a week after the deadline
Helpful Report
Posted 4 years ago
They picked it on time and arrived just on time.
Helpful Report
Posted 4 years ago
I've been at home for the entire day yesterday, the day the courier was suppose to arrive and he didn't.
Helpful Report
Posted 4 years ago
My package is lost and still not with me so I'm really disappointed and unhappy with Eurosender. Please try to solve it asap. Thanks
Helpful Report
Posted 4 years ago
Sviđa mi se obaviještavanje o mjestu gdje se nalazi pošiljka te treba dodati informaciju o predviđenom terminu uručivanja.
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Posted 4 years ago
très efficace et prix compétitif
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Posted 4 years ago
Very fast and good transportation
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Posted 4 years ago
Good assistance. Good communication. Good tracking options.
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Posted 4 years ago
Quick, easy and fair price
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Posted 4 years ago
Everything went well but the package delivered in 8 working days instead of 6.
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Posted 4 years ago
Commande et livraison impeccables
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Posted 4 years ago
Despite having paid our purchase nearly 4 weeks before, I have never received the parcel I ordered to be picked up!!! Even after having placed the order for a second time, nothing happened and I am still waiting for the parcel to arrive at my home address. Therefore, Eurosender deserves the absolute lowest rating, even less than "Very Poor" because they kept the money without fulfilling the task.
Helpful Report
Posted 4 years ago
Parcel lost by GLS, weak support from Eurosender, products value 1700 euro, only received the standard insurance 200 euro after 90 days. Poor services, a star is too much. Don't recommend.
Helpful Report
Posted 4 years ago
I think this is not safe company. They deliverd 2 my packeges on wrong address.. I am still waiting to see what will be with this situation.
Helpful Report
Posted 4 years ago
Our customer Francesco Buscemi has booked and paid for a parcel with Paypal to collect from us in Finland. Parcel never picked up. And the money paid never refunded by Eurosender to Francesco Buscemi. We and Francesco Buscemi have contacted another courier and the packadge is traveling.
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Posted 4 years ago
Quick and cheap
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Posted 4 years ago
Professional and quick delivery.
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Posted 4 years ago
Der Transport war gut, aber der Umgang mit dem Paket war nicht nachzuvollziehen. Die Keramikspüle war in vielen Teilen zerbrochen, somit habe ich 197€, verloren.
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Posted 4 years ago
Alles zur besten Zufriedenheit.
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Posted 4 years ago
Sendung wurde nicht abgeholt, auch nicht beim dann vereinbarten 2. Termin.
Helpful Report
Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews