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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
OKOKOKOKOK
Helpful Report
Posted 4 years ago
espletamento pratica lento errore del software ripetitivo e costante
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Posted 4 years ago
simple and effficient
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Posted 4 years ago
Eurosender e TOP
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Posted 4 years ago
Assistenza al cliente ottima e veloce. Unica pecca ho dovuto pagare 9 euro in più data l'impossibilità di stampare la targhetta da attaccare al pacco.
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Posted 4 years ago
Affidabile
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Posted 4 years ago
A encomenda chegou ao destino mas com alguma preocupação. Antes da recolha da encomenda foi pedido a alteração da morada (inicialmente para um escritório mas com a situaçao do Covid-19 e o início do tele-trabalho foi enviada para a morada pessoal), através do código de localização vi que tinha sido entregue mas não estava na morada pedida. Liguei para o Eurosender para saber se estava na morada antiga ou na nova, disseram que iam averiguar e me diriam algo. Não fosse ter saído de casa (já em situação de lock down no país) e ter ido até à morada antiga e ainda hoje (passado 3 semanas) estava à espera de saber onde a encomenda estava.
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Posted 4 years ago
I paid three suitcases from Italy to Finland and I received two but the only answer is that I should wait until the courier founds the lost one. They separated the suitcases and lost one and don’t know where it is. It’s unacceptable that you even put on the tracking info I’ve already received everything. I’ve sent all the possible codes from my other suitcases to help them find my other suitcase but they don’t know even with that information.
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Posted 4 years ago
Το δέμα παραλήφθηκε εκ μερους των συνεργατών σασ την 31/3/2020 με πρόβλεψη παράδοσης στο Ηνωμένο Βασίλειο σε 3-4 ημέρες. Δυστυχώς παρήλθαν 9 ημέρες και δεν υπάρχει ενημέρωση για τον τόπο που βρίσκεται το δέμα. Επιεικώς απαράδεκτοι. Είμαι σίγουρος ότι δεν θα κάνω χρήση των υπηρεσιών σας στο μέλλον.
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Posted 4 years ago
They've never picked the package from the location. Don't recomend if you are planing to ship the stuff you won at troojwijk auctions.
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Posted 4 years ago
Excellent support team and acceptable prices with simple online order.
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Posted 4 years ago
Veloci e professionali
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Posted 4 years ago
Excellent service, would use again in the future no problem.
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Posted 4 years ago
Très bien
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Posted 4 years ago
Servicii profesionale
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Posted 4 years ago
One of the boxes arrived first not at the destination but to a pick up center near by while the other box took some days after to arrive and it arrived to a pick up center very far away from the original delivery adress.
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Posted 4 years ago
Very good service.
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Posted 4 years ago
Muy buen servicio,calidad, precio.Siempre atienden las llamadas para cualquier consulta y en el caso de no poder atender la llamada y enviar mail,contestan muy rápido. Lo recomiendo
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Posted 4 years ago
Excellent service!
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Posted 4 years ago
Servizio molto efficiente
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews