Evans Halshaw Reviews

Name: Evans Halshaw
Rating: 2.33

2.3 Rating 341 Reviews

33 %

of reviewers recommend Evans Halshaw

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2.3

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5

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Evans Halshaw 1 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful dealership,clean tidy very professional. After driving over 2 and a half hours to get to the showroom the service was amazing. Elen took me out on a test drive and then later I went out when I was feeling more comfortable. She made me a lovely cup of tea when it was needed not from the machine. All the staff were very friendly. Showroom very clean, sweets ,drinks and even toy cars to play with for younger children. Overall its the best showroom I've been to. So looking forward to collecting my car on Wednesday and Elen is even coming in on her day off to do the paperwork. Couldn't fault the garage and would recommend them a 100%. Good job 👏”

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Posted 11 months ago

“Excellent service from start to finish”

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Posted 11 months ago

“Bought a 2015 automatic Focus from them with only 59k miles, gearbox had to be replaced on the day i got it they literally drove the car to me and handed me the keys of a broken car, parcel shelf is bent and clips missing, engine hasn't been serviced in 4 years, horn packed up after a week, spare key doesn't even work. When that wasn't enough today i woke up and went out to my car to find all the windows down and my car soaked, EH knew about a water leak and attempted to cover it up with just sealer and did a poor job allowing rain to get into the wiring in the boot and ruin the body control module, since this was fixed its been 4 months and now my engine is making a weird noise and seems like timing belt or pulley which is another thing i was lied to about! belt hasn't been changed since built and it wasn't serviced. If you want to buy a lemon use these lot who don't check anything on cars they buy they simply give it a quick poor hoover and wash and chuck a grand on it and sell it on.”

Helpful Report

Posted 11 months ago

“Would give zero stars but it won't let me. Bought a car from merthyr Evans halshaw and regretted it ever since. Had nothing but trouble with the car and with the staff there. The car has been in over 20 times with faults that still ain't been fixed. Payed extra for warranty due to so many electrical parts on the car as advised but waste of time as they refuse to warrent any parts . Customer services are awfull they refuse to answer the phones but as seen in person they get a call and press them off. Takes days to actually get a answer and then a waste of time as all you get is sorry about that. They had the car in for 2 days again recently due to more faults yet ring to ask for extra time to look at it that day and then charge for not even looking at the faults it went in for so why have it in that long charge us and not even sort the fault its gone in for. Also they pretend to service it but don't actually do it then when called up on the matter they play stupid and then have it back in to actually do what they had it in for which that was another 2 days of them doing nothing and having it and no curtesy cars offered any of these times knowing we had a parent on chemo that needed hospital everyday . Never again. They talk all nice but once they got your cash you won't get anything fixed”

Helpful Report

Posted 11 months ago

“Contacted Evans Halshaw Hyundai Service Dept yesterday (22nd Jan 2024) and informed them that the car alarm on my Hyundai Santa Fe, which is less than 3 years old and is serviced by them annually, was activating numerous times a day and at all times of the day and night, which the neighbours are finding rather annoying. I anticipated being offered a quick check with the option of disarming the alarm over the next few days. I was informed that the earliest diagnostic check available was the 25th March 2024 and was offered no further help. Completely un-customer orientated and really a disgrace to the Hyundai brand. Come on Hyundai, either get them to improve their customer focus or strip them of the franchise. I have since organised to have my car checked at a different franchise some 10 miles away, who were far more customer focused and friendly and definitely put Evan Halshaw to shame.”

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Posted 11 months ago

“Excellent service from Krystian Pysinski. Purchase completed with very good and helpful agent Kept us updated all through,and we are absolutely delighted with our purchase Would have no hesitation in recommending at Evans Halshaw,Horsforth”

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Posted 1 year ago

“I had a great experience at Evans Halshaw Nottingham. Their salesman, Simon Watts talked me through all the available options and I wasn't pressured into anything. He went above and beyond to make sure everything went smoothly for me and he couldn't have been more helpful or polite Sarah R”

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Posted 1 year ago

“Dishonest members of staff. Defective vehicle. No aftercare or chance or getting issues resolved.”

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Posted 1 year ago

“AVOID THIS COMPANY. THE WARRANTY IS A SCAM - BOTH THE 3 MONTH AND THE EXTENDED. After 4 weeks of having the car the handbrake was completely ineffective, had to leave the car in gear. Brakes were also bad. Called them and told them - their response "its not covered in the warranty". JUST 4 weeks after purchasing! Had a mechanic look at it amd he said ot should not have been sold in that state and that it is a safety concern. He advised me not to drive it as the rear brakes were siezed on. Upon learning this, the Sunderland branch remain with the "not covered by warranty" jargon. Problem is, if you dig a little deeper they state in documents and on their website that the braking system is indeed covered. You would be better off buying a car from a foreign country with no m.o.t and 0 warranty then spending your hard earned cash with these clowns. CON MEN. They state they perform a 102 point check of which the braking system is a part of - yet 4 weeks later all manner of problems arise. AVOID AT ALL COSTS and make sure you get a good lawyer that can navigate the Sales of Goods Act for you so that you can sue them in all theor glory for breaching contract. Please reconsider before giving this company ANY money. They are con artists.”

Helpful Report

Posted 1 year ago

“I went to evenshaw batley and i Feel like I have been talked in to a good sale. When you look into it it is not what I was told. I bought my car £10,000 cash. I was told it had full service history with it and my manual book, when I got home there was nothing in my car to even say I own the car. after a week of rining them I got told they was no service history and go on line to see my manual. I only got 3 month warrenty,but if i do 3,000miles it is voide I would not recommend going here for a car.”

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Posted 1 year ago

“Sale staff very good. after care.not good.”

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Posted 1 year ago

“Picked my car up on 28th October 2023 had a chip in windscreen alot of damage to the paint work already payed for the car in full they said they would sort it out so went home in the car had the car 5 day and windscreen cracked been on my driveway 1 and half day now they are just not interested. So I am off the road now. not giving me a car to use its now 2nd of November someone is coming out to do the windscreen on the 8th November and they think that's OK its not. If I could drive the car I would have returned it and got my car and money back I think its degrees how they are with customers I will never buy a car from them again after this experience with them you would have thought they would have brought me a courtesy car and got my car sorted for me considering I've just payed 14.000 grand for it in full.”

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Posted 1 year ago

“Purchased car evans halshaw vauxhall shiremoor . They lost second key and have lied continuously since 27/9/23 to me . Asked me to buy key and give them the bill . Not a chance after all the lies . Evans halshaw complaints line at pendragon (still awaiting call) are not fit for purpose and neither are evans halshaw . Customer service is non existent after sale has been completed . Been lied to continuously as to where the key is . I have a car that I park on my drive that every morning I pray is still there and they don’t care one jot. Shoddy is the most understated thing I can say without swearing. I will never go to evans halshaw again for a car even if I win the lottery”

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Posted 1 year ago

“Terrible after sales experience from the Urmston Commercial centre. Once you have parted with your money they are not interested. More to the point neither is the Business Manager!”

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Posted 1 year ago

“Peter fryer was very helpful and answered any queries we had. We were very happy with all aspects of our visit and bought the van we wanted. Peter couldn't of done more for us .thankyou x”

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Posted 1 year ago

“Just picked up my new Focus St from Bury Chantelle and the team were fantastic From order to pickup Can’t fault them for a seemless buy Have bought 3 cars from Evans Brilliant”

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Posted 1 year ago

“khoyrul Hussain who delt with the purchase of of vehicle very helpful and friendly person smooth transaction.”

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Posted 1 year ago

“would not take my Renault anywhere else but EVANS HALSHAWS on penistone road sheffield..they are first class car dealers and will help and advise you on anything to do with cars. my car was in for service today 28/07/2023. The lady explained in detail how much the service was and gave me a pick up time .i collected my car later and found it had been cleaned with all the documents of work done waiting for me an excellent service.as always.”

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Posted 1 year ago

“Got a car from you in 2021.your after custom service is truly shocking. I'm now having to go through pentagon burton on trent. The server is far superior to evans halshaw. I will no longer be using your services.”

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Posted 1 year ago

“Picked up our new (used) car a week ago from Evans Halshaw Leicester. We did a trade in with our car. We were looked after by Sales Executive Imran Moosa. He was very helpful in all aspects of our Purchase. Explained everything in detail. Explained other add on sundries that were available so we were aware of them. No pressure at all. Very friendly guy that made the purchase of our car a nice time for us. He basically did all the paperwork and we've now received the log book so everything's done. On the test drive Imran explained a lot of the controls especially the Electric Parking Brake/Automatic Brake Hold. Not experienced before but heard about. He was very patient bless him. My husband and I are very happy with our purchase and being helped by Imran. A pushy person would have resulted in a no sale. Considering we only nipped in to have a look around we came away very happy.”

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Posted 1 year ago

Evans Halshaw is rated 2.3 based on 341 reviews