ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I am outstandingly pleased with my purchase from eWheels of a Begode A2+ with the factory-installed knobby tire option and my purchase a few weeks later of some accessories. A little while after I received the A2+, Mr. McNeil of eWheels informed me (without any prompting from me) that the associated free A2 trolley handle kits were once again in stock (I guess they were out of stock when I bought the A2+) and offered to send me a kit. I said "yes please". I then purchased and paid for two other EUC accessories and proposed that he combine-ship all three items to reduce shipping costs. He shared with me the savings in shipping costs per the combined shipping. Everything arrived very quickly and in good condition. Top marks to eWheels. I have added eWheels to my list of most-favoured EUC vendors.”

Helpful Report

Posted 5 months ago

Hi Harold, thanks for your review! Glad we were able to help, the handle kit is a great addition to the wheel's usability, as we're sure you'll find :) Stay safe and enjoy the ride!

Posted 5 months ago

“The best service ever. I am very grateful to Jason and all the eWheels staff; they are always prone to help. Each time I have needed support or warranty, the time window has been the shortest ever. My EUC store choice and recommendation eWheels FTW”

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Posted 5 months ago

“I have purchased multiple wheels from eWheels and they have consistently provided excellent service. Whether you have questions before or after purchasing a wheel, they are quick to respond and thorough in their response. Additionally, eWheels works with vendors to ensure each wheel is separately tested before being shipped. While I’ve never had a problem with a wheel, I hear this company is amazing at support if problems do arise.”

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Posted 5 months ago

“Ordered and shipped on the same day! No waiting around for a couple of days until your order ships. I hate that with whatever business it may be. I ordered on a Thursday afternoon and received my wheel Saturday morning. I appreciate it and it doesn't get better than that! Thank you, Jason!!”

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Posted 5 months ago

Hi Ollie, thanks for your review! Looks like you're having a blast on that wheel, we love to see that! Stay safe and enjoy the ride :)

Posted 5 months ago

“Fast shipping. Wheel arrived in perfect condition. Great communication and assistance with wheel setup.”

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Posted 5 months ago

“Customer service was amazing. wheel came earlier than the original date and was flawless. first time rider of euc and im having an absolute blast i recommend to everyone and anyone who asks i tell them the site.”

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Posted 5 months ago

“Great service. Ewheels is the best euc seller in the USA. There is no doubt about that!”

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Posted 5 months ago

“The folks at eWheels answered a lot of stupid questions from a rank beginner and were very helpful to me in making a great selection. I'm pleased with the 66 lb suspension and with their recommendation that I switch from the tubed knobby tire to the tubeless street tire. I was able to track the purchase, both as it came across the Pacific and on the FedEx truck.”

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Posted 5 months ago

“Fast shipping, great product, and great customer service. Jason was quick to respond to my questions and serviced all my needs.”

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Posted 5 months ago

“Was really happy using wheels. Communication was great and they answered several questions ahead of purchase. One additional item want packed correctly but when I emailed the missing item was immediately shipped out. Thanks for the help getting setup!”

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Posted 5 months ago

“Very responsive to my emails. They answered all of my questions about the product. They also sent me a very informative email about the setup process for my product.”

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Posted 5 months ago

“This company goes above and beyond. I now have 3 wheels ordered from them”

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Posted 5 months ago

“JASON AND HIS TEAM ARE THE MFN GOATS! They shipped my wheel quickly, with everything ready to go basically out of the box. I have dealt with eWheels and one other company but eWheels has always gone above and beyond to help as much as they can with safety, quality, and a superb experience! The EWOG team here in Atlanta love dealing with Jason and his team and I can honestly say I have heard more wow factor stories about them than I have ever heard about any company in the industry. 10/10 will recommend and will definitely be coming back for a new wheel when it's time to upgrade!”

Helpful Report

Posted 5 months ago

Hi Michael, thanks for your review! Glad we were able to help, hope the team is doing well :)

Posted 5 months ago

“E wheels has been a great company to be a coatomer of. I purchased a veteran Patton from them. Shipping was very fast, and the communication about my order was very good. The wheel also came with the settings already switched over for a rider in the US. I'm not sure if that's an E wheels thing, but nice nonetheless. I would suggest Ewheels to anyone interested in an EUC.”

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Posted 5 months ago

“Jason and his team are great to deal with. A stand up business, goes the distance to make sure customers are taken care of. I purchased a new charger for my s22 and it arrived across the country in 2 days and I'm back riding. I wouldn't buy a wheel from anywhere else!”

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Posted 5 months ago

“they have been nothing but honest and helpful to me. I'm a newcomer who is self teaching. Ewheels has went above and beyond for me in helping me with euc's not even from them....amazing company that I will be going through solely for the service team alone.”

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Posted 5 months ago

“Shipping was fast and no damage to anything (though that’s usually on part of the shipper). They kept me informed with emails on the delivery process though!”

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Posted 5 months ago

“Despite a less-than-comfortable amount of customer support, my wheel and other items arrived quickly.”

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Posted 5 months ago

“Like always. Fast shipping, great communication and return customer discounts. Couldn’t be happier.”

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Posted 5 months ago

“I LOVE ewheels! Return customer of theirs, previously purchased two wheels from them. Planning on buying a third one this year. Excellent customer service, responds to emails quickly, free shipping for repeat customers and very knowledgeable. Ewheels is my go to!”

Helpful Report

Posted 5 months ago

ewheels is rated 4.9 based on 3,450 reviews