ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,451 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I never thought you guys would respond promptly to concerns experienced by customers who bought your products but I'm extremely appreciative of your prompt response. keep it up guys.”

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Posted 2 years ago

“Excellent service and support. Kudos to Jason and William on their support and communication.”

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Posted 2 years ago

“This is my 1st time using the company. Shipping and processing was fast, especially considering other companies shipping problems are taking up to 3 months. The mten3 is nice so far. Aparently a beginner should have started with a 16 inch wheel yet my budget and needs worked out beter with the mten3. Still learning but I am making progress. Hopefully I can be profitient enough to get a faster wheel. I had trouble with the start procedure and I was emailed within a day to silve the issue. I thought it was on but it was not. More instructions or clearer more indepth instructions would be handy. Had to feel my way around in the dark so to speak. The calibrating for a level start place had no coverage in instructions. I figured it out but proper instructions would have saved me a headache or 2. Not ewheels fault just letting you know what could have made it more clear for beginer riders. I do look forward to buying more devices in the future. A wide selection of etransport, very fun to browse around. May your busines thrive so we can put a real dent in polution. Not just fake regulations that do no help to the environment and just screw us out of our money.”

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Posted 2 years ago

“EWheels has the Best customer service of any EUC dealer they actually care about there customer's!”

ewheels 5 star review on 28th April 2022

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Posted 2 years ago

“Smooth transaction, very fast shipping, and the scooter is great!”

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Posted 2 years ago

“Ewheels has always been my ‘GO TO’ distributor for my EUCs and parts since 2016. Top notch in both customer service and support. Jason continues to enhance the quality of his OEM wheels beyond the manufacturer’s specs to ensure maximum safety and reliability for his customers.”

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Posted 2 years ago

“This EUC is amazing and shipped on schedule!”

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Posted 2 years ago

“I couldn’t have asked for a better experience in buying my first EUC from eWheels. Jason was responsive and helpful throughout the process and really made the experience special for me. The website gave me all the information I needed to make an informed decision about which wheel to buy, purchasing was easy, and shipping was fast. I highly recommend doing business with eWheels!”

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Posted 2 years ago

“Genuinely the best place to order a PEV. Great communication throughout the purchase process, the shipping process, and a few repair processes (all on my fault). Gave great advice on how to self-repair and provided parts quickly. Just order here. Jason is awesome.”

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Posted 2 years ago

“Bought a VSett 10+ and it arrived in perfect condition! There was one delivery problem where I was sent an EUC incorrectly and had to return it before they were able to send me the VSett 10+ so there were delivery delays of a few days due to that. But otherwise, no problems. Great and timely communication via email answering any question I had. Would buy from them again. Currently eyeing a steering damper from ewheels and interested in the VSett seat when it comes out.”

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Posted 2 years ago

“Great customer service! Bought my MCM5 V2 and Sherman Max from here. Jason was very helpful and patient with all of my questions. I could buy with confidence. Fast shipping. Both wheels working great!”

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Posted 2 years ago

“William was super helpful. I could not ask for better customer service and frankly, patience and guidance when I know nothing on the subject. I was not pushed into buying the most expensive thing out there, but directed toward something that met my needs and I can't tell you how much I appreciate that.”

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Posted 2 years ago

“Easy to use platform and quick shipment out with no issues. Currently waiting on a response from customer service about a faulty product. Updated after receiving help- Cannot recommend this website enough. Prompt assistance and replies as well as incredibly polite and nice people. Jason, you're the man”

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Posted 2 years ago

“Shipping was prompt and on time. Customer service has been great!”

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Posted 2 years ago

“The guys and staff at ewheels are top notch, I would have a response to an email within 10 minutes and their knowledge is excellent. I got every question answered and even some how to's during the process. I definitely would recommend them because I was recommended them through a friend of mine.”

ewheels 5 star review on 25th April 2022

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“I'm sure it gets better riding it does take sometime to handle this thing cupple of wipe out .I think I can do this”

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Posted 2 years ago

“So far very happy with the quality of the E-Twow GT SE I bought from eWheels. The scooter was shipped out the same day I ordered it and arrived quickly, which is also great!”

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Posted 2 years ago

“The crew at eWheels, Jason and William, are amazing! Purchased my Vsett 10+ 25.6 Ah version and have been super pleased with the response from them with any questions I have. Shipped out the same day I ordered and arrived a day early!”

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Posted 2 years ago

“I bought my first EUC, ever, from eWheels in December 2021 (InMotion V8F), my second the very next day (InMotion V11), and most recently last week (Begode Commander). Every transaction went very smoothly and I received each order less than 24 hours later (because I live so close to their warehouse). Everytime I've had a question about accessories, or about the wheels I purchased, Jason and the eWheels team were always very quick to respond and very friendly and informative with their responses. There's a reason why they're best...”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,451 reviews