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ewheels Reviews

4.9 Rating 3,505 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS โ˜…โ˜…โ˜…โ˜…โ˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 24th January 2025
Hannah Schumacher
ewheels 5 star review on 22nd January 2025
Ross Buissink
ewheels 5 star review on 6th January 2025
Bobby Bailey
ewheels 5 star review on 6th January 2025
Bobby Bailey
ewheels 5 star review on 6th January 2025
Bobby Bailey
ewheels 4 star review on 1st January 2025
Jonathan Watts
ewheels 5 star review on 12th November 2024
Jason Martin
890
Anonymous
Anonymous  // 01/01/2019
New wheel buyer here but very satisfied with my experience with eWheels. They reached out over the weekend (when I placed the order) and let me know that I would receive tracking information on Monday (and I did). I appreciate the information so that I didn't feel left wondering if anyone had received my order or not...
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Posted 1 year ago
excellent!!!! this is my fourth time!!!
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Posted 1 year ago
Great service on the ball sent scooter right out Quickly. Will tell my friends.
ewheels 5 star review on 3rd December 2023
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Posted 1 year ago
Ewheels was fantastic. Fast responses to what I'm sure were dumb noobie questions. Never made me feel stupid. It was a great experience. Well packaged as nothing was damaged. And when I had more questions about the new wheel they were again prompt and non judgmental. Jason and Eric were both great.
ewheels 5 star review on 3rd December 2023 ewheels 5 star review on 3rd December 2023
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Posted 1 year ago
horrible waranty service. Been a month and still now wheel. Refuse to send a new one. They blame the techincian for breaking the wheel, but they were sent videos of the defective parts and they sent new ones. The technican gave a detailed description of the defects and known issues with the wheel, the second technician concured and showed me his own pictures of the same issue happening. ewheels takes no accountability and puts all the blame on the mechanic. They refuse to replace the wheel, or do their job, just throw new parts at a lost cause and take no consideration as to how it affects the customer. Just say shit like we can't just keep replacing parts its expensive and then they want me to pay for half of the cost of repairing the wheel. Don't believe the sponsored bull you hear about this company being the best, it is most definitely not. I am just sick of emailing them and getting a this is on you response, or it will be taken care of half baked crap, at some point I just have to shed light on my experience.
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Posted 1 year ago
My son loves it charges fast
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Posted 1 year ago
Glad we could help with your rapid charger order! Make sure to balance the cells by leaving the charger plugged in for at least an hour, about once in every 10 charges. Thanks again!
Posted 1 year ago
I've been a customer for a few years now, and can say the ewheels team has been very helpful and they respond almost immediately. 10/10 experience
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Posted 1 year ago
Thanks for this review! We always try our best to be prompt, definitely glad we were fast enough to update your previous order. Hope you're enjoying the gold S22, ride safe!
Posted 1 year ago
Arrived ahead of schedule. Communication was excellent. Absolutely no complaints whatsoever. Highly recommend!
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Posted 1 year ago
While extremely rare, sometimes we're actually ahead of schedule. We always do our best to follow through, and be as transparent as possible every step of the way. Glad the V14 delivery went well. We appreciate you and your loyal patronage!
Posted 1 year ago
Jason and his crew are ALWAYS on point. Whenever I have a question or concern theyโ€™re very quick to email me back. Ewheels takes their warranties and customers very seriously. If you have a problem they will do whatever possible to figure it out.
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Posted 1 year ago
Thanks for this 5-Star review! We do try our best over here, especially with getting our customers back up and running. There's nothing quite like our comprehensive 1-year warranty. It's the quality that counts, not the quantity. Hope you're enjoying your Sherman-S and Patton!
Posted 1 year ago
There customer service is on point. I can be a pain, and they were very patient with me. Will get my next EUC from them.
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Posted 1 year ago
Totally no worries, we're here for a reason. We always try our best to be prompt and cordial with each customer and inquiry. We appreciate your loyalty, hope to see that order come through soon!
Posted 1 year ago
Ordered my first EUC , Sherman -s itโ€™s a bit heavy but learning curve is to be expected, shipping was really fast and communication from the shop was excellent.
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Posted 1 year ago
So far, Jason and Eric have been a real pleasure to work with. I was unsure which unicycle I wanted at first but they were very patient and helped me find exactly the one I needed.
ewheels 5 star review on 21st November 2023
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Posted 1 year ago
Thank you Jason McNeil owner of eWheels for not only getting this package here in 6 days but ALSO sending a free bonus 2nd 5A charger for my husband! Your kindness & generosity is out of this world!
ewheels 5 star review on 20th November 2023
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Posted 1 year ago
Service after the sale. Warranty support-- happens more than you might think. Parts. Troubleshooting. Advice. There's no unicycle repair shop in your neighborhood is there?! I find I'm maintaining my own unicycle. Inner tubes. Battery pack. Control board. Cracked covers or broken handles. Quality is what keeps me out of the hospital and my house from burning down. I tried a couple other places, now I depend entirely on eWheels to pick the most solid configuration, make warranty repairs, and stock replacement parts I can trust.
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Posted 1 year ago
I am still in the learning stages when it comes to riding my euc, but the guys at ewheels are terrific. I had a problem with the shipping carrier and they jumped in and helped get it sorted out. Top knotch customer oriented sales.
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Posted 1 year ago
I purchased the Master pro v2 from ewheels and I'm extremely satisfied with my purchase ,, thanks to Jason , Eric and the team for the excellent customer service and support they provided,,,, I'll recommend everyone to do business with ewheels,,,,,,,,,THE BEST !!!!!!๐Ÿ™
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Posted 1 year ago
Fast shipping. Super easy shopping. Thanks guys.
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Posted 1 year ago
Thank you Jason and Eric for supporting me in my EUC journey. They were courteous and helpful and provided me timely information for every request I made. I'm very fortunate to have had an extremely pleasurable experience purchasing my Veteran Patton EUC. I will recommend their services to anyone who wants to get into EUC.
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Posted 1 year ago
Great service!
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Posted 1 year ago
ewheels is great and my trusted site for this crazy euc hobby. i only use them now.
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Posted 1 year ago
ewheels is rated 4.9 based on 3,505 reviews