ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,451 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Wheel arrived with leak in inner tube. Did not get to enjoy my purchase. The team at Ewheels made it right and gave me a full refund since I did not ride the wheel. Thank you for good customer service.”

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Posted 2 years ago

“I NEVER write reviews but I felt compelled to for eWheels. I'm relatively new to the EUC world(about 1 yr.)but once I got interested I knew I'd be hooked so I did my research on wheels & sellers, eWheels stood out in reviews. I purchased my V11 from them which was on back order, they kept in touch & updated shipments, answered almost immediately every time I emailed, answered every question I had every time, I had my cooling fan go out after a good tumble & they immediately sent me a new fan with instructional video to replace it, EZ/PZ. I just purchased my wife the V8F & paid for faster shipping, Literally had it the very next day even tho the eta was 3 days! I've mostly dealt with Eric & Jason. My 3rd wheel from them is already on order, I'll ALWAYS buy from these guys! Billy W.-”

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Posted 2 years ago

“Really fast shipping, got 3 days after ordering.. I think its the best charger available, shows you all the information so no guessing on when your battery will be done.”

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Posted 2 years ago

“eWheels was amazing throughout the whole process of me trying to decide which wheel to get. I'm very new to the EUC sport and am somewhat of a heavy guy, so I had no idea which wheel was right for me. Through literally 40 emails or so, eWheels held my hand throughout the whole process, answered every single email within the same hour of being sent, and even add some extra free gear within the shipping box as a gift. I will purchase all future EUC's through eWheels from now on.”

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Posted 2 years ago

“Smooth ordering process, great customer service, friendly and knowledgeable team!”

ewheels 5 star review on 30th August 2022

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Posted 2 years ago

“I just recently purchased a King Song 16XS EUC from eWheels. I honestly can report that it was one of the best/smoothest transactions I have ever made with an online company. I was happy to see an email response right away confirming my order and thrilled when I received notice that the wheel was shipped that afternoon!! 3 days later right on time, my new wheel arrived in perfect condition. I also received a "Getting Started" memo from them giving tips on how to learn safely and achieve the best success. I am certain after I learn how to ride and am ready to upgrade, I will be making that purchase from eWheels! Thank you eWheels!!!!!”

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Posted 2 years ago

“The supply chain issues are making this an unpleasant experience. I gave my deposit 11 months ago and I still don't have my ewheel, and now I'm asked to make a review. None of this relates to the ewheels service I got, but it's still part of my experience as a customer. Last I was told, my ewheel is still sittng in a container in LA waiting for Customs to allow for the container to be opened.”

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Posted 2 years ago

“I’ll start off by saying it’s one of the best companies hands-down that I’ve ever had the pleasure to do business with. when I first started gliding I Purchased my Tesla from ewheels great customer service fast delivery top-notch everything, then I upgraded last year and got my veteran Sherman from E wheels again nothing short of the first experience with this company great customer service amazing timing on their shipments..Anytime I have a question I email them and Eric, Jason or any staff member reply immediately..they’re very helpful they’re always there to give you hints technical support by phone or email and as always great choice of wheels that they have to select from. I’ve just pre-ordered my imotion V 13 from them And as long as I can glide and ride I will continue to do business with eWheels. Stay safe out there everyone.. @wheel_mob P.s. let’s not forget they give wrist guards for free 😎”

ewheels 5 star review on 29th August 2022

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Posted 2 years ago

“Great experience with ewheels. Purchased a 16xs and having a great time. Will definitely be getting a bigger wheel soon.”

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Posted 2 years ago

“Jason and Ewheels is well known for excellent service. I have paid in full for my new S-22 wheel, but I have not received it yet and it has not even been sent. I am sure the delay is due to King Song and US Customs. These are unusual times and I am being unusually patient. I know Jason is doing everything possible to get the wheels out.- Gary Moore”

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Posted 2 years ago

“Pretty much the entire EUC community knows eWheels has great, personal customer service. eWheels also has a focus on safety, and has made a pattern of working with multiple manufacturers to use safer battery options. I will never buy an EUC from anyone else. For things they have in stock, shipping is quick and affordable. My EUC has had age-related problems (almost 6000 miles, often trails) and they've provided helpful support and discounts to keep it running well. I can't think of any other company that is this invested in post-sale support. But they aren't without their drawbacks. The website needs some modernization. And while I appreciate that they don't want to spam their customers with emails, I'm on the edge of my seat waiting for my EUC and would love more frequent updates. They are facing major delays due to their battery changes and the after-effects of the 2021 back-ups at the LA port and port customs. It's hard to fault eWheels, but if preorder speed is more important than customer service and safety, eWheels has not been quick with any of my 3 EUC preorders.”

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Posted 2 years ago

“Still waiting almost ready to give up on the s22 I know it's not ewheels fault but I seeing alot of issues with these wheels less Than impressed by king song”

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Posted 2 years ago

“I have not received my wheel yet, and you want a F___ing review. I can see your company is lacking organization. Not happy”

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Posted 2 years ago

“Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.”

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Posted 2 years ago

“I have yet to receive my Kingsong S22 Euc. I’ve had a deposit since November 2021 and made a final payment over a week ago. I’ve only gotten news the item has not shipped yet due to customs hold. I’m from Maine and have a limited time before winter to ride and this is my first EUC purchase. It would be really nice to have this shipped soon. The poor rating may not be EWHEELS issue. If and when this major issue gets resolved, I may edit this review.”

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Posted 2 years ago

“Have yet to receive this item due to customs not releasing the container as per an earlier email. Been over 3 weeks now.”

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Posted 2 years ago

“The ewheels team is always pleasant to interact with. Whether it's asking questions or making changes to orders, they are professional, helpful, quick to respond and considerate.”

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Posted 2 years ago

“Having spent well over $3000.00 for my new wheel that is now sitting at customs, I cannot say I have a favorable impression of the company. I don't think that I would be comfortable spending that amount again. I have made numerous other purchases without issue. This is anxiety inducing and not an experience I care to have again.”

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Posted 2 years ago

“Ewheels is reliable informative with their customers best interest in mind. Make me feel like a family member. When I need help they’re there”

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Posted 2 years ago

“EWheels has gone above and beyond to provide after market service to the electric unicycles I’ve purchased. From my experience, they have quick and very helpful responses to email inquiries and have never hesitated to solve a problem or question I had. I am happy to recommend eWheels to anyone looking for a reputable and respected distributor for all things personal electric vehicle (PEV).”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,451 reviews