ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,454 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Jason at ewheels has been very helpful. I purchased a gotway mten3 from his company and shipping was quick.”

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Posted 4 years ago

“I am very satisfied with my wheel . My only complaint and it could be operator error, but I cant get the gotway app to work so I can adjust settings on wheel . Also an English manual would be great”

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Posted 4 years ago

“I purchased several uni related products. They arrived very quickly.”

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Posted 4 years ago

“Love the great service Jason provides!”

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Posted 4 years ago

“I purchased the 100v Tesla Plus 1800wh 21700 pack. I’m old and I still like to talk to human people. I’ve worked with before Jason. As always he was kind courteous and knowledgeable. I was on the fence between two wheels. Jason pleasantly walked me through the pros and cons of both models, and I made my decision. I couldn’t be happier! **Not only great customer support, phenomenal after sales service** Not only is Ewheels.com My electric vehicle provider of choice. Ordering parts from them is convenient too. Even a new motor when I chose to bring my first EUC to mint condition. Have fun and please enjoy responsibly.”

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Posted 4 years ago

“Communication, delivery, and service is excellent! Shipment is speedy. Ordered Wednesday and received Friday afternoon.”

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Posted 4 years ago

“I first contacted Ewheels on a Sunday evening after researching various electric scooters online. Not expecting a response anytime soon, I was surprised when Jason contacted me less than 5 minutes later. Trying to decide between a few models over the course of several days, Jason was always quick to respond and honest about the positives and negatives regarding the different models. I eventually ended up purchasing two scooters - a Dualtron 3 and a Turbowheels Swift. While I was completely satisfied with my Dualtron 3 however, the Swift that I purchased for my daughter that Jason recommend was a big surprise. The quality of the Swift blew me away and was absolutely perfect for my 10 year old. Purchasing expensive items online that you’ve never had the opportunity to see in person requires a lot of trust between you and the salesman. I felt I could trust the guys at Ewheels so I made my purchases and wasn’t disappointed. Customer Service is paramount to me which is why I’m taking the time to write this review for Ewheels - highly recommended!”

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Posted 4 years ago

“The GotWay MTen3 is my first EUC, and honestly I couldn’t be happier with it. I had some basic noob questions at first and Jason answered them quickly and very informative. I’ve seen about 50/50 percent of people say this is a good wheel/not a good wheel for a beginner, but if you’re up to the task, you’ll have a blast. I got the 325wh/84V model, the range is pretty good for what I use it for, and it’s insanely quick for its size. I will definitely be purchasing another wheel from eWheels in the near future. Their prices are great and customer service is equally as great. And I’ll add that I’m in SoCal, so I got my wheel next day after it was shipped, which was awesome. I love this new addicting hobby.”

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Posted 4 years ago

“I recently bought a new V8F, my second wheel. Jason answered all my email questions, and the wheel was shipped out on time and arrived in good shape. Very happy with the service.”

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Posted 4 years ago

“Very fast shipping and everything was preassembled. Awesome company!”

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Posted 4 years ago

“Consistently fast delivery speed! Past fantastic customer service and additional add-ons (larger pedals/wrist guards) made me come back to eWheels for my 3rd EUC. These guys really take care of you and do whatever they can to keep you riding. I'll be back to buy from them again eventually!”

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Posted 4 years ago

“great customer service!! very helpful team and quick shipping”

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Posted 4 years ago

“Purchase and shipment was a breeze. Big shout out to the "starter" email Jason sent out, which included a handy "how to ride" YouTube link. Without that, I'd probably be lost.”

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Posted 4 years ago

“Among the best customer service I've ever received in any industry. Always prompt replies and helpful advice. The hype is real”

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Posted 4 years ago

“Purchased a fast charger for my inMotion v10f and it works awesome! It’s also used for the 84v gotway wheel so when I ride with Zen and the Euc Las Vegas group we can charge other wheels as well... Thank Jason and Zen!”

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Posted 4 years ago

“Fast, friendly service. No complaints here.”

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Posted 4 years ago

“I bought a used v10 from OfferUp that only came with the slow charger so I purchased the rapid charger from ewheels. It was in possession 2 days earlier then I thought and the customer service from ewheels has been too notch”

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Posted 4 years ago

“After months of looking at scoots and reading online reviews, we finally bought two Swifts for the family to use (two teens and two adults). Upon arrival, one of the scooters kept shutting off, and after a quick back and forth with EWheels, they sent me a prepaid label and I sent it back while they sent a replacement the same day: really great service and response time, even if it was a bummer. As for the scooter: it is bigger and better built than I thought it looked in the picture. Its actually really impressive. The dual shocks on the rear work well, and the pneumatic front tire with small spring shock work okay, though I see why bigger tires equals a better ride. The Swift is plenty powerful, and I even had my neighbor try it out because they have the ninebot max, and they said it has a lot more power than theirs. Although I wouldn't want any more power for my two teen girls, I wouldn't mind a bit more power for myself, as we live in a really hilly area and it does slow down going up the big hills (I guess I'll have to look at the lightning for myself). The scooter's lights are totally adequate, though it doesn't have the fancy light effects of the 9, but for $200 less, it was a good choice. The breaking is great, another benefit over my neighbors ninebot max, and I'm glad that it has dual mechanical breaks to go with the regen brake. Overall, we are happy with it; I'm not totally sure how the real world range is, though my daughter did take it a couple of miles to her friend's house and back and it's still reading full charge. Thanks again for the great customer service. Update: after a couple weeks with them, we really like them. They easily go the 10 miles of hilly bike paths we bought them for with juice to spare. The rear shocks soften up a little too much for a 175lb rider, but are still better than no shocks, and they are perfect for the two teens. They do die on steep hills, but all single motor scooters do, from what I hear. The only other thing to say is that its way better than our neighbors ninebot max. Faster, peppier, better range, and shocks...”

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Posted 4 years ago

“Jason is very responsive with emails so there isn't much worry about problems. Prior to buying, I emailed eWheels with questions about the different wheels, specific the ks16x and ksq8xl. He was quick to respond to the questions without being biased or pressing for a quick sale. Post purchase, Jason also helped address some concerns about the king song app.”

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Posted 4 years ago

“Bought a King song 16x from ewheels and the transaction was awesome. They answered several pre-purchase questions through emails and even canceled a previous order I had placed with a prompt refund. Excellent customer service! And getting quality free wrist guards thrown in was nice touch. A little advice if you are new to electric unicycles, protect your investment with gaffers tape during the learning phase. It has paid off.”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,454 reviews