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ewheels Reviews

4.9 Rating 3,451 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,451 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 12th November 2024
Jason Martin
ewheels 5 star review on 8th November 2024
Casey Bretthauer
ewheels 5 star review on 25th October 2024
Kevin Newkirk
ewheels 5 star review on 21st October 2024
Jay Etchings
ewheels 5 star review on 19th October 2024
Christopher Mcewan
ewheels 4 star review on 5th October 2024
Vega Knight
ewheels 5 star review on 24th September 2024
Joe Haslam
884
Anonymous
Anonymous  // 01/01/2019
The service is great. I've always had prompt and great responses to ANY questions I've had concerning EUCs. I've purchased two wheels from EWheels, and I bought one from a friend, who bought it from EWheels. I ordered two more from them, even though they had the wheels I wanted were on another website. I ordered two sets of honey comb pedals and they called me to ensure I didn't order two sets thinking that only one came in each package; good looking out guys. Keep up the great work.
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Posted 2 years ago
Customer service here is awesome. The folks at eWheels do care about the customer which is important when you are spending a lot of money on fun toys! Any issues I have had, or questions I have had have been promptly handled and answered. The issues I have had are very minor and were immediately taken care of. Shipping times are great and the Vsett scooters I ordered (9 and 10+) have been awesome so far. All of my communication with the company has been via email and 90% of the responses come back within an hour, sometimes a little more.
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Posted 2 years ago
Ewheels has been very good to me. Quick email response times whenever I have questions, had given me multiple prior-customer shipping discounts, and has a fantastic track record for warranty support.
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Posted 2 years ago
This is my third purchase from ewheels. The guys are really good. They ship the product fast. If anything goes wrong , they take very good care of the customer. For this last purchase the wheel was available on Amazon Marketplace for 100 dollars less, but I gladly went with ewheels store, knowing that I can count on a great customer service and support. Thank you Jason and the team!
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Posted 2 years ago
I bought my s18 from ewheels in 2022. I am so glad I bought it from ewheels. The questions were answered quickly. When I had trouble with a control board (my fault) they reaches to kingsong on my behalf and offered to send in a replacement. My next euc will also be an ewheels purchase. BTW The molicel version is a beast.
ewheels 5 star review on 22nd September 2022
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Posted 2 years ago
I haven't enjoyed riding my scooter since it was delivered. I've had to change the all the tubes in the both tires and attempts to reach customer support has not been successful. Please do not buy any product from this company. They do not care about their customers. A word to the wise is enough.
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Posted 2 years ago
The weight, portability, speed is why I purchased the ETwow GT SE. eWheels CS is very good. they did not ship something with my scooter and when I messaged them, they got back to me within 24hours on a weekend and sent the missing product. Theyre very personable. Would purchase from them again
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Posted 2 years ago
Every business has occasional mishaps. But the one thing I can definitely say about Ewheels is how willing they are to do right by the customer. Have multiple transactions and I’m very satisfied with their fast response and shipping times. Would definitely recommend.
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Posted 2 years ago
The only thing I love more than the wheel I bought, (Gotway/Begode MSuper Pro HS) is ewheel's customer support. Amazing and second to none! I always recommend ewheels to everyone interested in EUCs. I purchased this wheel over two years ago, this is a review that stands the test of time
ewheels 5 star review on 20th September 2022
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Posted 2 years ago
Great customer service and suoer fast shipping!
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Posted 2 years ago
Ewheels is the fastest and best way to get anything related to EUC’s
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Posted 2 years ago
The customer service is top-notch. Jason was extremely helpful with questions and shipping. Ordering from eWheels is a no-brainer.
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Posted 2 years ago
I bought an InMotion v12ht, I’ve had some issues with the wheel at first 50 miles, then again at 100 miles. EWheels has been helpful in gettin me back riding and I appreciate the high level of customer service
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Posted 2 years ago
As always fast and good quality I'm glad to see this business still going strong!
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Posted 2 years ago
Jason and his eWheels team always provide the best solutions for their customers. Not only do they take their time to get you the perfect option, but they will make sure you purchase products that are optimized for safety and reliability. Their modified wheels are the best you can purchase in the world. I wouldn't doubt if they were the best store for buying electric unicycles.
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Posted 2 years ago
I have nothing but good things to say about this company! Jason is very patient with answering all my questions and making sure I understood the shipping process (to Hawaii) completely. I will be making all of my future euc purchases with this company from now on.
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Posted 2 years ago
Vsett 8 | Quality Build | Good Performance | Fun to Ride The scooter was shipped fast; I received within a week. I prefer the build quality of the Vsett 8 more than the Plug City scooter (re-branded Zero 8) that I previously owned. The front and rear swing arm suspension makes for a smooth and maneuverable ride. Vsett 8 adds security by requiring a wave of a furnished “card” that must be swiped to activate the scooter. I use Vsett 8 to get myself to and from work via commuter train. It folds up compactly to carry aboard and stow beneath my seat on-board and in my office. The scooter is crazy fun to ride and 25 mph is plenty fast for me. I would recommend this scooter to anyone seeking good build quality and performance. Note, there are three default P-settings to be aware of: 1) P-09: Start without kick is enabled – I prefer to manually give the scooter a kick forward to start moving; 2) P-12: Acceleration is set to maximum – it’s set to highest (#5), I prefer #3 medium acceleration; 3) P-17: Cruise control is enabled – I turn this off.
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Posted 2 years ago
First experience ordering from Ewheels. I ordered my first EUC on a Friday morning. It shipped out that afternoon and I had it by Tuesday. I definately will be ordering from you again.
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Posted 2 years ago
My new Bronco Extreme arrived 2 days earlier then promised Flawless rite out of the box Prompt reply to my questions I recommend Ewheels to anyone in the market for a pev Jason and his team will def take care of you . Refreshing to see such a big company like Ewheels handling business and treating there customers like there a mom & pop store. Thankyou Ewheels
ewheels 5 star review on 2nd September 2022
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Posted 2 years ago
Great Service and Customer Support. Quick to ship and answer questions before and after purchase. Its worth going through a retailer to have the assurance that you will have some support on your expensive purchase if something were to go wrong. I don't make all my purchases through ewheels, but its one of the first places I check when Im looking to buy something EUC related.
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Posted 2 years ago
ewheels is rated 4.9 based on 3,451 reviews