ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,507 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th January 2025

Hannah Schumacher

ewheels 5 star review on 22nd January 2025

Ross Buissink

ewheels 5 star review on 6th January 2025

Bobby Bailey

ewheels 4 star review on 1st January 2025

Jonathan Watts

ewheels 5 star review on 12th November 2024

Jason Martin

890

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered 2 scooters now from ewheels and I can say the customer service is great. A really nice thing I was on my last order I received shipping notifications for everything that happened to my scooter which is a nice change of pace from the companies that don't even tell you it was shipped out till you find it on your door step 1 day.”

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Posted 2 years ago

“The team at ewheels is top notch! They shipped quick, communicated well, and responded quickly. The Vsett 10+ is a great scooter and is built like a tank. If you’re in the market for a scooter or parts, I highly recommend them.”

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Posted 2 years ago

“eWheels kept me up to date with very detailed information about the status of my new wheelie, and their customer service was very friendly and informative. I got an awesome wheel, and I love it!”

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Posted 2 years ago

“Bought a few wheels in separate occasion, everything was always as it should be . The first v12 needed a new controller board and the quick communication was awesome and helpful . I really recommend ewheels. Really do. Thanks for the service”

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Posted 2 years ago

“My v12 arrived in superb condition, ready to ride straight out of the box also with an unexpected yet very much appreciated addition to my safety gear. Looking forward to my next wheel from eWheels in the future.”

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Posted 2 years ago

“How can I review it if I haven't received it???”

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Posted 2 years ago

“I physically cannot go into more detail or explain to you enough in regards to how professional my experience with Ewheels and their customer service has been. Everything from the quality of communication, product and timeliness of all factors coming into one creates an exceptional company worthy of high praise. I look forward to doing more business with them and cannot thank them enough for being genuine human beings and taking good care of their patrons. Jason and Eric, you rock. - Luke V”

ewheels 5 star review on 5th November 2022

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Posted 2 years ago

“This is my very first wheel that I ever bought, I am 65 years old and yes it is challenging and as of this writing I am still practicing when ever I have the chance. The EUC responds well, I have no issues with it, I really like the wheel. Don't let age be a factor if you can do it then go for it. Be safe.”

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Posted 2 years ago

“100% good 👍🏼”

ewheels 5 star review on 3rd November 2022

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Posted 2 years ago

“The team at ewheels is top notch! They are very helpful, patient, and respond to questions extremely fast. Every interaction with ewheels leaves me completely satisfied. I’ve purchased 2 wheels from them and would not hesitate to buy another in the future.”

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Posted 2 years ago

“I ordered a Sherman Max and there was a huge delay, but eWheels was very responsive and extremely receptive of my concerns. They're completely focused on making things right and I will continue to be a loyal customer moving forward.”

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Posted 2 years ago

“I recieved the v10f on Monday. Didn't have any idea how hard it would be to be able to drive. On the third day I was able to ride around my yard. Not going to fast but I believe that is a good thing. Am learning to control it, so far so good.”

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Posted 2 years ago

“The seller is super responsive and will reply to all your concern. 2 day shipping and is on point. Great service thank you”

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Posted 2 years ago

“I seldom leave reviews but this time I really want to shout out to ewheels team for the excellent service, even though i’m just ordering some parts, not the biggest order here for sure. So responsive, and they have all the things I need that I can’t find anywhere else. Also more responsive than any other shop that I tried to reach out to.”

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Posted 2 years ago

“They don't truly list what the escooter range actually is. They just copy the theoretical range of the scooters. Be prepared to get less than 50% of what the range is that the website states the scooter can actually get. This is based on someone who weights 140 pounds,riding in a flat area while keeping the scooter in the lowest power settings and driving it slowly,no where near it's max speed.”

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Posted 2 years ago

“Very responsive customer service. Not just a bot responding to emails. They're conscientious with their replies. Also fast order fulfillment.”

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Posted 2 years ago

“I purchased a V12 HS late last year from ewheels. After a quick ride around the block it would not power on. 2 hrs after emailing ewheels about this, they sent me a pre-paid FedEx shipping label. After the repair they sent me a video of my now working v12. I got my wheel back 2weeks after sending it. Nearly all of that 2 weeks was shipping time. 4 months later my wheel died due to the infamous V12 mosfet problem. This was a known and well understood issue with driver board. Once Inmotion had designed and manufactured new boards, they were sent to the distributors. Ewheels gave me the option of installing the board myself or shipping the wheel back to ewheels for them to do the work. I opted to do the self install. 2 months after that my wheel had yet another issue. within hours of emailing ewheels, they had shipped a new driver board to me which i installed. My V12 has been running flawlessly since. I now have 4000miles on the odometer. The bottom line with ewheels is this: they have always been incredibly proactive and have done everything within their power to do right by me. Not once have i had to coerce them into helping me and have never asked for additional payment for parts or shipping. I find their 'what can we do to help' attitude to be refreshing and rare in todays world. I will always make future purchases through ewheels especially given how much the manufacturers are lacking in basic QC these day. I cannot imagine the nightmare it would have been for me if I had purchased my V12 from another vendor.”

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Posted 2 years ago

“I ordered the Sherman max and I am very pleased with it. The only problem I have is putting air in to adjust the pressure. There were a few issues with delivery but Jason and Eric were there assisting me throughout from beginning to end. Excellent customer service! Would definitely recommend them to purchase from with confidence.”

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Posted 2 years ago

“I have bought multiple wheels from eWheels and could not be happier with their service and attention to detail. They always go above and beyond and have become the standard for what service can be in the EUC market. I have had great experiences with wheel reliability, and when there were manufacturing issues, the team at eWheels were quick to make the repair or replacement process as simple as possible. It is safe to say that I would likely not still be buying and riding EUCs if not for this company.”

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Posted 2 years ago

“Fantastic service, placed an order on a Monday afternoon, was unboxing my new EUC by Friday!”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,507 reviews