ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,506 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th January 2025

Hannah Schumacher

ewheels 5 star review on 22nd January 2025

Ross Buissink

ewheels 5 star review on 6th January 2025

Bobby Bailey

ewheels 4 star review on 1st January 2025

Jonathan Watts

ewheels 5 star review on 12th November 2024

Jason Martin

890

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi all, I was really surprised when I bought my V11 from Ewheels. The staff is the best ever. They were very clear and very helpful in everything from purchasing to service and repair. I was so impressed I bought a second Wheel the V12. And planned to get the V13 very soon. From beginner to experienced this is the go to supper store.”

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Posted 1 year ago

“I’ve ordered three unicycles from ewheels and the communication and service is second to none.”

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Posted 1 year ago

“I ordered a Kingsong 16XS from eWheels about a year ago. It has been the most fun I've had in a long time! (59 y/o) I've put on 1925 miles in that time, riding to work and back, trails, streets (low traffic), and even down to 35 °F in winter. eWheels got my machine to me speedy quick and I have had absolutely no problems with it! I've been wanting to ride for longer distances with other riders, but didn't have a fast charger to keep up with others. I ordered one from eWheels and they had it to me in record time! Like my wheel, absolutely no problems! I can't say enough good things about eWheels. Worth your time to buy from them!”

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Posted 1 year ago

“Hands-down the best customer service I've ever experienced from a company, and that's 3 years running. I've purchased several EUCs and my wife's scooter from eWheels, and will continue to do business with them. They are always prompt with correspondence and go above and beyond the call of duty. Good luck to any other EUC company out there trying to top these guys. You'll need it and a lot of hard work! Keep up the great work eWheels!!! Thank you for all you have done and the great help you have been. - Todd”

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Posted 1 year ago

“Great customer service! Had an issue with my suspension and they sent out a replacement part right away. They even told me what I would need to fix it and made a short video of the procedure.”

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Posted 1 year ago

“After emailing yall and getting a quick response from Eric Cheng I decided to go with yall since Id seen yall recommended on youtube and actually talked to a person about the V12.”

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Posted 1 year ago

“Received with no issues other than there are no instructions nor recommendations on charging. Would’ve been nice to have come with some type of instructions and warnings to before using. Now I’m going to have to take the time to look it up myself.”

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Posted 1 year ago

“I'd never buy a personal-EV anywhere else!”

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Posted 1 year ago

“Fast delivery and prompt customer response to any questions!”

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Posted 1 year ago

“They had great customer service, especially around special requests. They helped with with repairs from a wheel I bought second hand and it was so great they have become my go-to.”

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Posted 1 year ago

“Jason is great to deal with. Helped me out with my Inmotion V12 unicycle that was having motor over temperature issues with less than 100 miles on it.”

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Posted 1 year ago

“Received my first wheel yesterday It was well packaged and shipping was fast. They also gave me confirmation email and I'm excited to learn to ride my brand new Begode A2. My background is esk8ing (electric skateboarding) for two years, now time to learn new skills. Thank you EWeels!”

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Posted 1 year ago

“Purchased my fourth PEV from this company and will use them exclusively for future EUC purchases. The team are very knowledgeable about the devices they sell and have always guided me towards the right vehicle. I've purchased parts and needed advice on installation and maintenance. They were on top of it and gave me the impression that they knew what they were talking about. I have used one other pev dealer and my experience with them was not nearly as positive as it is with ewheels USA. The wheel itself, the Patton, I love it. It has good range for what it is Suspension is so smooth. The feed back fron the wheel while riding is engaging. Feels good to just ride around. I don't feel the need to push it hard. It doesn't take a lot of effort to get it moving. Set up out of the box was very easy. Pad set up was intuitive. Fitted my usual style of riding without much fiddling with the pads. It also looks really good.”

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Posted 1 year ago

“Great people good service”

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Posted 1 year ago

“On point customer support and knowledge of there products. They gave great advice on how to go about learning to use the V13 considering it was my first wheel.. took me a bit to learn and got discouraged, but trust keep trying and dontt get discouraged because it's possible and the feeling of riding is priceless. The day I learned to ride at the park in a dirt road.(vid)”

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Posted 1 year ago

“I have now worked with eWheels and Jason on my 3rd EUC and love the customer support they have provided while navigating the PEV and EUC markets. I now have a Kingsong 16x, Kingsong S22, and now Inmotion V11 and the new V11 is one of my favorite wheels as it is light, nimble, and has very plush suspension! I highly recommend eWheels as the best U.S.-based PEV, or EUC company to purchase your new wheel from.”

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Posted 1 year ago

“This is one of the most honest trustworthy and just going above and beyond companies I've ever encountered in my life. I have never had any company for a brand loyalty until receiving service from Ewheels. I purchased the Sherman s, and the assurance that was made to Quality and safety on E Wheels is greatly appreciated”

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Posted 1 year ago

“Awesome products. Great service. Fast delivery.”

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Posted 1 year ago

“Quick to respond with excellent service. I’m loving my EUC’s”

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Posted 1 year ago

“This is THE place to get your EUC and/or other related supplies. I got my first two EUCs here in less than two months. Both times contact from eWheels was outstanding. Jason, on the ordering side, is very responsive, informative, and easy to work with. He arranged either a discount or a freebie both times and is very relatable. I had several questions during the process - that was no problem for him. He sent pictures when that was the best answer. If you're new to all this, he helps you through it like he was born to help. Eric, on the service side, has also been truly helpful and went far out of his way to be responsive, sending a return email at an unbelievable hour. Please don't hold him to that! Everyone needs downtime. He helped me get my first EUC, a KS16 up and going, however long that took, because the KS app was so dysfunctional. He was also quite responsive and easy to work with. I'm so glad I went here. I bought their brand of battery for each wheel also. Please consider that when you buy because their batteries are so easy to work with to get both a fast charge and you can set the capacity as needed (like 100% isn't always the best idea - usually not, in fact). Some items you may have to search for. On my first wheel, I didn't know I could get the protective cover here. It's not in any dropdown. I figured it out on round 2. You can tell these guys are a team and that it matters to them that they have an outstanding company. Once you engage them, you'll see. Oh, the shipping is just as it shows on the site - fast. I'm impressed with these guys. I wouldn't even consider going anywhere else.”

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Posted 1 year ago

ewheels is rated 4.9 based on 3,506 reviews