ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Fast free shipping. Definitely recommend.”

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Posted 1 year ago

Thanks for the anonymous review! We wish we knew who you were so we could personally thank you, but we very much appreciate you taking the time to submit this review.

Posted 1 year ago

“Bought an Inmotion V8F and I am loving the experience. I had to jump off while learning to ride multiple times and the cover has helped protect the wheel. It is very sturdy. I've fallen off one time on the sidewalk at about 18mph and the eWheels wrist guards saved my wrist and hands while the wheel went sailing across one lane, luckily there were no cars around. The wheel is still going and at 57 I'm having a great time. I've had one issue when learning to ride. A rubber piece appeared below the handle and eWheels helped me repair without having to send the wheel in. Their response was quick and the solution was on point. I plan on buying an Extreme Bull Commander Mini after I gain more experience.”

ewheels 5 star review on 10th August 2023

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Posted 1 year ago

Thanks for taking the time to leave this review! We are especially glad to hear that both the cover and the wrist guards saved you in your fall. The team usually does their best to answer and fix any problems as fast as they can. We'll be here when you're ready to upgrade to the Commander Mini. Stay safe and make sure to always gear up before riding!

Posted 1 year ago

“From start to finish service was A-1. I normally order from Amazon but that's a thing of the past. Jason and his team kept me well informed on my order and help me figure out which tire was good for the type of ridding I was planning on doing. Shipment was faster than Stat track warp speed.. Thank you Ewheels for everything!”

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Posted 1 year ago

Thanks so much for the review, this is exactly what we strive for here at eWheels. Glad the team was able to help you out with your Patton order. We try to ship everything the same day, we know how excited our customers can be when getting a new wheel!

Posted 1 year ago

“Always on time with best batteries and best upgrades. 🙏🏻 Thank you”

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Posted 1 year ago

We pride ourselves in battery safety here at eWheels. We started with the LiTech packs, and now we always try to opt for the Samsung 40Ts when we can. Most of our older wheel offerings have Molicel battery packs. We're not sure who you are, but we really appreciate this review!

Posted 1 year ago

“EWHEELS PROVIDED ME WITH GREAT SERVICE AL THE WAY AROUND MY PURCHASE! Eazy fast safe company to deal with !!”

ewheels 5 star review on 8th August 2023

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Posted 1 year ago

“Hi all, I was really surprised when I bought my V11 from Ewheels. The staff is the best ever. They were very clear and very helpful in everything from purchasing to service and repair. I was so impressed I bought a second Wheel the V12. And planned to get the V13 very soon. From beginner to experienced this is the go to supper store.”

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Posted 1 year ago

“I’ve ordered three unicycles from ewheels and the communication and service is second to none.”

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Posted 1 year ago

“I ordered a Kingsong 16XS from eWheels about a year ago. It has been the most fun I've had in a long time! (59 y/o) I've put on 1925 miles in that time, riding to work and back, trails, streets (low traffic), and even down to 35 °F in winter. eWheels got my machine to me speedy quick and I have had absolutely no problems with it! I've been wanting to ride for longer distances with other riders, but didn't have a fast charger to keep up with others. I ordered one from eWheels and they had it to me in record time! Like my wheel, absolutely no problems! I can't say enough good things about eWheels. Worth your time to buy from them!”

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Posted 1 year ago

“Hands-down the best customer service I've ever experienced from a company, and that's 3 years running. I've purchased several EUCs and my wife's scooter from eWheels, and will continue to do business with them. They are always prompt with correspondence and go above and beyond the call of duty. Good luck to any other EUC company out there trying to top these guys. You'll need it and a lot of hard work! Keep up the great work eWheels!!! Thank you for all you have done and the great help you have been. - Todd”

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Posted 1 year ago

“Great customer service! Had an issue with my suspension and they sent out a replacement part right away. They even told me what I would need to fix it and made a short video of the procedure.”

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Posted 1 year ago

“After emailing yall and getting a quick response from Eric Cheng I decided to go with yall since Id seen yall recommended on youtube and actually talked to a person about the V12.”

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Posted 1 year ago

“Received with no issues other than there are no instructions nor recommendations on charging. Would’ve been nice to have come with some type of instructions and warnings to before using. Now I’m going to have to take the time to look it up myself.”

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Posted 1 year ago

“I'd never buy a personal-EV anywhere else!”

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Posted 1 year ago

“Fast delivery and prompt customer response to any questions!”

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Posted 1 year ago

“They had great customer service, especially around special requests. They helped with with repairs from a wheel I bought second hand and it was so great they have become my go-to.”

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Posted 1 year ago

“Jason is great to deal with. Helped me out with my Inmotion V12 unicycle that was having motor over temperature issues with less than 100 miles on it.”

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Posted 1 year ago

“Received my first wheel yesterday It was well packaged and shipping was fast. They also gave me confirmation email and I'm excited to learn to ride my brand new Begode A2. My background is esk8ing (electric skateboarding) for two years, now time to learn new skills. Thank you EWeels!”

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Posted 1 year ago

“Purchased my fourth PEV from this company and will use them exclusively for future EUC purchases. The team are very knowledgeable about the devices they sell and have always guided me towards the right vehicle. I've purchased parts and needed advice on installation and maintenance. They were on top of it and gave me the impression that they knew what they were talking about. I have used one other pev dealer and my experience with them was not nearly as positive as it is with ewheels USA. The wheel itself, the Patton, I love it. It has good range for what it is Suspension is so smooth. The feed back fron the wheel while riding is engaging. Feels good to just ride around. I don't feel the need to push it hard. It doesn't take a lot of effort to get it moving. Set up out of the box was very easy. Pad set up was intuitive. Fitted my usual style of riding without much fiddling with the pads. It also looks really good.”

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Posted 1 year ago

“Great people good service”

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Posted 1 year ago

“On point customer support and knowledge of there products. They gave great advice on how to go about learning to use the V13 considering it was my first wheel.. took me a bit to learn and got discouraged, but trust keep trying and dontt get discouraged because it's possible and the feeling of riding is priceless. The day I learned to ride at the park in a dirt road.(vid)”

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Posted 1 year ago

ewheels is rated 4.9 based on 3,450 reviews