ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Super responsive, great support, great selection of gear.”

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Posted 1 year ago

“Just completed the replacement of the 50T packs on my MSP. Jason and the team guided me through the entire process. I am not a fan of working on/with batteries so I was really surprised how easy the process was following the eWheel instructions. I am very thankful that I do not have to worry about 50Ts anymore. Thank you to eWheels for putting this recall program together.”

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Posted 1 year ago

“Everything was excellent. Thanks to EWheels & Xtreme scooters I was able to get to get the Veteran Patton shipped to Puerto Rico on time and with no issues whatsoever. It got here in less than a week and it even came with some extra goodies! I'll be sure to work with EWheels when I get my next EUC in 2024. Thanks Jason 👍”

ewheels 5 star review on 4th September 2023

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Posted 1 year ago

“The service and support from ewheels has been nothing short of superb. Speedy replies, courteousness, and care are the most defining aspects of ewheels customer support. I'm a first time buyer and rider, and they made an already daunting process much easier. They happily answered my questions and concerns and even added a few bonuses. I find it safe to say that from now on I will be purchasing almost exclusively from ewheels for all my PEV needs.”

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Posted 1 year ago

“Very prompt responses. Great customer service only place in the US to get great euc”

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Posted 1 year ago

We always try to be prompt when replying to our customers. We really appreciate your praise, we do the best we can to stay competitive. There are a few other vendors, we're thankful for your loyalty.

Posted 1 year ago

“I purchased a few wheels and some accessories. Always fast shipping. Any problems and customer service is amazing. Got my wheel working, replaced a bad charger, very satisfied. My brother had an issue that they helped him with... And checked back with him later to be sure he was "good to go". I realy wish MORE companies worked like this!”

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Posted 1 year ago

“Awesome folks with a better price than Amazon.”

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Posted 1 year ago

Thanks for this review! We try our best to have the most competitive prices. Sometimes we aren't the cheapest, but we try to work with each customer by supplying the best after sales support. Glad to hear your delivery went well, we hope to continue providing excellent service.

Posted 1 year ago

“By far the best EUC retailer in North America! Excellent presales and postsales support. Jason is incredibly helpful. I will only buy my EUCs from eWheels. Thanks again for all the help!”

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Posted 1 year ago

Thanks for this review, we'll do our best to live up to your expectations! Glad to hear we could solve your V12 issues, we always try our best to get our customers up and running. We appreciate your loyalty and support, stay safe out there.

Posted 1 year ago

“very fun for e-wheel polo!”

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Posted 1 year ago

Thanks for this review! These machines are great for eWheel polo. Stay safe out there, and make sure you're always geared up.

Posted 1 year ago

“I unboxed my Vetteran Patton last night. I have put 60 miles in less than 24 hours . It’s addictive, the suspension is butter (I ordered the 66lb spring). If I could give E-Wheels 10 stars for their customer service I would ..”

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Posted 1 year ago

Unfortunately, our review system can only handle 5 stars. Thanks again for submitting this review. Hope the Patton treats you well, and provides enjoyment for many years to come!

Posted 1 year ago

“Customer Service was excellent, even when faced with logistics challenges they were very accommodating and helpful. Much appreciation to the team for their communication.”

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Posted 1 year ago

Thanks so much for this review! We try our best to be as transparent as possible. We mainly ship with FedEx, and while they're not perfect, they've been the best option for us. We do everything we can to safely ship our goods, and in a timely manner.

Posted 1 year ago

“They are always easy to get ahold of for any questions or support.”

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Posted 1 year ago

Thanks for this review, we always try our best to be prompt in our responses. There may be some downtime from the weekend, but we get right back to burning the midnight oil during the week!

Posted 1 year ago

“EWheels is the best Euc dealer, they've been doing this longer than anyone and they take care of their customers.”

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Posted 1 year ago

Thanks for that, we really appreciate it! We always strive to be the best, thanks for realizing and appreciating all of our hard work. We wouldn't be here without you guys!

Posted 1 year ago

“When dealing with other EUC providers, I had a couple very bad experiences. Then I found Ewheels and I will stick with them as they are prompt, responsive, honest and I do feel that they do honestly care about their customers and the products they provide to them. Unlike the companies that sell EUC's on Amazon. Thank you all very much!”

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Posted 1 year ago

We always try our best to do right by our customers. If that means being prompt, considerate, and transparent, then so be it! Glad to hear you were happy with the service from the eWheels team. Hope we can continue to be there for you and your future needs!

Posted 1 year ago

“Bought my first wheel from ewheels and absolutely loved the experience. They went above and beyond to get me my package quick and easy plus they threw in some wrist guards for me! Not the first time I’ve done business with them and again it won’t be the last!”

ewheels 5 star review on 18th August 2023

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Posted 1 year ago

Thank you so much for the 5-star review! We're glad you had a great experience with us; especially since it was your first time purchasing a wheel. The free wrist guards should come in handy when teaching others on this learner wheel! We look forward to having you as a customer for many years to come.

Posted 1 year ago

“I have bought a lot of things in my life. Dealt with a lot of companies. Some good, some bad. eWheels is the absolute BEST Company I have ever dealt with. If I could have given 10 stars I would have. Can't thank you guys enough. I'll be a returning customer for sure. Thanks”

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Posted 1 year ago

We are humbled and honored to have been the absolute BEST company you have ever dealt with. We truly appreciate your loyalty and cannot be more grateful for customers like yourself. We look forward to continuing to provide exceptional service to meet all your needs. Once you master the V11, you'll probably come back for a faster wheel!

Posted 1 year ago

“Love the ewheels team! Eric called me about my order immediately to make sure everything was good to go. Jason emailed and let me know order shipped quickly. My local EUC club also highly recommend and shop with ewheels.”

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Posted 1 year ago

Not many leave reviews, we really appreciate the kind words! The eWheels team tries their best, we value your continued support. Glad to hear the team went above and beyond for this order. Hope the 16S is treating you well!

Posted 1 year ago

“My 4th purchase from eWheels and they never Disappoint great customer service fast delivery they are always there for questions and answers And the price is competitive with everyone else I will continue to purchase all my wheels from ewheels this is my 4th purchase with them. Advice to all looking to buy go with them you will not be disappointed with the ewheels.. and I'm enjoying my veteran Patton. Still getting acclimated to the wheel but oh how fun it is.. sincerely, @wheel_mob”

ewheels 5 star review on 15th August 2023

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Posted 1 year ago

“eWheels was very prompt and professional answering my questions and taking care of my order. The Veteran Patton that I ordered was received on time and in great condition. It also came with Power Pads, stickers and a pair of wrist guards. Am very happy with them.”

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Posted 1 year ago

We're glad to hear that you had a great experience with us and that you were pleased with how prompt and professional we were in answering your questions and taking care of your order for the 66lbs ST Patton. It may get busy at times, but we do try our best to be prompt. Thanks again for leaving us this great review!

Posted 1 year ago

“Ewheels and Jason have been my lifeline to the wonderful world of Electric Unicycles. They are always there for me when I have a question or just a repair. The store is always stocked full of goodies and necessary parts. I have purchased 10 vehicles from them over the 7 years I have been riding. Prices are very competitive and they come with a nearby distribution and as always tech support for any troubles that may arise in this developing industry. Jason is an expert on the different models coming from the various manufacturers. He is an advocate for our safety and the reliability of the vehicles he is going to sell. If he doesnt feel good about a product he wont sell it. This eWheels store is driving the innovation and safety of these vehicles because a happy healthy customer is a returning customer. Jason gets it. He rides them and confessed to me that he hasnt driven a car outside of a rental or two out of necessity, for over 3 years. I always feel confident that eWheels and Jason have my back as a consumer in this constantly evolving industry. Have been and look forward to many more years as a customer. All I can say is Way to go Jason and eWheels!”

ewheels 5 star review on 11th August 2023

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Posted 1 year ago

ewheels is rated 4.9 based on 3,450 reviews