ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Buying an EUC shipped from China creates a great deal of uncertainty and anxiety when it comes in... Is it built well? Quality control and reliability? Will I get a lemon? What happens if there are issues with it? Buying through eWheels takes all that away. From always receiving good/reliable products (my V8F and V11) to responses from the support team that come in 5-10 min after I hit send... any time of day (24x7). The service is top notch. The responsiveness is almost predictive.. it's a little spooky. No question I'll be buying all future wheels through eWheels.”

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Posted 3 years ago

“eWheels is my go-to for my EUCs and accessories. They have the best customer experience I have ever known, extremely knowledgeable, and quick to help you with all your needs. eWheels puts their customers first and it shows in every transaction. No wonder they have such loyal customers!”

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Posted 3 years ago

“Good Ol fashioned customer service. Best way to describe eWheels. Friendly employee's, that know the business.”

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Posted 3 years ago

“The eWheels team did an outstanding job. They promptly updated me on my order throughout the process. If I sent an email, they replied in less than 24hrs. When my Veteran Sherman arrived it unfortunately had a cracked display. I sent an email and Jason replied and sent me the replacement part in 2 days. I'm more than happy with the service and will be buying my future EUC/PEV's from eWheels.”

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Posted 3 years ago

“This company, blows my mind with the extra mile they go with their customers. I would highly recommend them and would 110% buy from them again. Fast responses, 100% transparency with the customer. Very happy customer.”

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Posted 3 years ago

“Ewheels customer service is excellent, they are very responsive to any inquiries or reported issues. I bought two EUC from Ewheels, Inmotion V11 and Tesla V2. I will definitely continue to shop at their site for my EUC needs.”

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Posted 3 years ago

“I'm new to EUC my boss got me and a co-worker into this, training on his old wheel. I was hooked, He said he buys his EUC from eWheels, so I went to the web site and looked at all the wheels and read all the information and comparison. So I bought a King song 16xs I absolutely love it. I order it and it came in a couple day. Satisfied customer!”

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Posted 3 years ago

“Ewheels is second to none when it comes to service, products, and communication. I would not use any other company other than Ewheels period!”

ewheels 5 star review on 13th January 2021

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Posted 3 years ago

“I’m very satisfied with the ewheels an their top rate customer service. They stand behind the product. willing to assist with any situation a customer may have. I’m very happy with my ks 18 XL Electric unicycle”

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Posted 3 years ago

“I just purchase the Phaeton, and WOW what a BEAST it is!! I can't wait to get some miles on it! This is my second purchase from eWheels, i also got a Lightning Plus from them a few months ago, and i can't say enough great things about this company!! They are there for you before, during, and after the sale!! THE BEST CUSTOMER SERVICE EXPERIENCE EVER!! Thank you eWheels !!”

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Posted 3 years ago

“The phaeton is a wonderful scooter for my son he love it the only gripe is that the ignition switch system was loose and wobble a little while riding but other than that it was perfect.”

ewheels 5 star review on 12th January 2021

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Posted 3 years ago

“Great company to deal with. Orders were behind from kingsong but this company kept me informed and happy. Future purchases will be with ewheels.”

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Posted 3 years ago

“I am a huge fan of eWheels purely due to the level of customer service. They excel at taking care of their customers beyond the the product support. Here is my example with the purchase of my Kingsong s18... I made initial purchase at eWheels of Kingsong s18 in July of 2020. This was to be my second EUC from eWheels as I purchased the Kingsong 16x in February 2020 and was very happy with it. That being said eWheels notified me of delays due to pandemic and production with the manufacturer of which I was satisfied to wait (thanks to their consistent updates). It finally arrived 2 days before Christmas and eWheels support provided necessary information for unpacking and setup (Kingsong information was hardly decipherable and could be improved with english translation). I am providing a video of unpacking and will do a more in-depth review of riding my new Kingsong s18 on my YouTube channel https://youtube.com/channel/UCHa7ociWUZb5oj0WLX2r9eg eWheels is so good at their customer service, I became an affiliate partner.”

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Posted 3 years ago

“Easy shopping process. Fast responses to my questions, overall a very good experience!”

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Posted 3 years ago

“Great customer service and communication. I recommend them to all that are interested in PEVs!”

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Posted 3 years ago

“Excellent customer service. While I’m still waiting for my s18 on backlog the ewheels team has been very responsive to my email questions and the rolls cover shipped right and is waiting to be put on.”

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Posted 3 years ago

“Preordered my V11 in Dec and was kept up to date on all shipment details including tracking the container ship. Very pleased with the delivery and time taken to obtain my V11 from ewheels. I don't know how it could have gone better.”

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Posted 3 years ago

“Love the wheel! Just wish it didn’t spin the wheel so much when lifting! Also wish the seat was included since were already paying 3k!”

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Posted 3 years ago

“This was my first shopping experience with ewheels. I found them after google searching for the T10-DDM / Lightning+ / whatever other name it goes by :) I settled on ewheels for a few reasons. 1) Their rating was fantastic 2) Everything was in stock, and spares / accessories were as well. 3) Warranty on the Lightning So, with a gulp and a breath, I spent 2200 bucks. I was contacted within 15 minutes of my purchase letting me know the scooter was shipping out that day, and that my free accessories will be coming soon when they restock. Great communication, fast shipping, and the product arrived just as it was supposed to - and undamaged. Shipping took longer than it should have, but that was because of New Years - not because of ewheels.”

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Posted 3 years ago

“Ewheels experience has been Great! Prompt, Knowledgable Expertise, Accommodating, Understands Customer Service and Satisfaction. The only con was the wait on my wheel but it was worth it and I ordered a part that was wrong item received they handled it professionally and quickly, and that was more impressive. EWheels has been easy to communicate and prompt to update. When I was referred to them, I was told Ewheels back up their products with their outstanding service, and I see it first hand!”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews