“Great experience. Received the generator in basically new condition. Put It together and put oil in it, started right up as it should. Haven't been able to use for extended period of time yet. Price was great! I will definitely use Factory Pure for any future needs.”
“Purchased to use with RV. It runs everything in RV with clean sine wave We use CPAP's and need clean power. I use propane only . I sold my old Champion 3500-4000 watt generator that was not inverter and 16 years old. It still runs great and sold it to my plumber. I figure it cost me 83¢ a month. Also have Champion trash pump. Champion products are good.”
“Great product. Easy to follow instructions, although there is very little to assemble upon delivery. The unit is heavy but rather easy to move about for a 72yo fellow due to the handle and large diameter wheels. Starts right out of the shipping crate by just pushing the 'start' button, both on the unit as well as the remote, as the battery comes charged. Only downside so far (only one camping trip) is that it is rather noisy, even for someone whose hearing isn't the best. Overall, a great purchase, so far.”
“My order (25 Ton Champion Log Splitter) was shipped very quickly and arrived in excellent condition. The main Frame of the splitter is pretty heavy and will require 2 men or a lift of some sort to ger assembled. The splitter works very well and powers through some pretty tuff and narly logs. Would highly recommend the splitter and also FactoryPure if you are looking to buy.”
“They are scammers, asked the feedex to return the pack to the shipper, and asked me to drop the dispute in Paypal to receive the device, take care when try buy something with that guys”
“Very poor customer service. Product they sent were defective and it took a month before their representatives finally conceded to letting me return the product. However, they had me pay for shipping and then charged me a 20% restocking fee.
If you can guarantee that their will be no shipping problems, no problems with the item you're buying, and no problem with any third party affiliate - then fine order with them. But if you think there's any chance someone will make a mistake, then get ready to pay for it. Because they will make it your problem.”
“I placed an order with FactoryPure (Order #143793 confirmed) and have sent two emails regarding my purchase. It’s been over 4 days without any response. It’s really disappointing for a company that claims to have 5-star customer service. On top of that, their online chat is always offline. This kind of service is unacceptable”
“Generator is hooked up and ready to go. We've already had a power outage & the generator worked perfectly. So glad we decided to install this generator.”
“Read the reviews before buying from this seller. Purchased 10/03/24 and followed up with a phone call to verify the order was received. Received confirmation and would ship in 5-7 days. Received a cancelation notice today 10/09/24. No offer of backorder or substitute just link to shop other generators. Could hurricanes and demand for generators caused this?”
“Almost a month after ordering they submitted my order to Duramax for my generator. It has been over 2 months and a week and still no generator and others who ordered after me are receiving their orders. Tried to cancel and they are not sure I can so guess next step is call my credit card company and dispute the charge and hire an attorney. Would never advise anyone to order from Factory Pure order directly from Durmax. Pure SCAM to hold my money for a month and not place the order with Duramax!!!!”
“I ordered a Tosot AC unit, I was told it was shipped and to wait,
It never came.
Prices raise often as well, website is inconsistent and customer service does not respond to chat or email.”
“I wasn't familiar with FactoryPure, and had questions about a walk behind leaf blower. I called got the information I needed, the asked how much and how long to get it. I was told shipping was free and within a week, and they were right. The blower was delivered to my doorstep and literally the easiest piece of equipment I've ever bought to put together. The customer service was friendly, polite, and professional. I will definitely shop here again.”
“We purchased the BigBear Power BBC 52 tornadic 5" 15 HP chipper and are very happy with it! It runs great and quickly cleans up a lot of our slash pile.”
“Order placed Sunday evening. Realized item too big for my application, sent email to cancel Monday morning 6:30am. Talked to sales rep 11:03am Monday morning to confirm cancellation, said he would take care of it. Monday afternoon 3:06pm, recived email item on it's way. Monday afternoon 5:28pm, second sales rep said no big deal, they will stop shipment. Wednesday 8:42pm item departs shipping facility, on it's way. Again, sales rep gives excuses. From Monday early Am through to Wednesday late afternoon, they had plenty of time to stop shipment. Nothing but lies.”
“The X-Stream Hoverboard is fun for everyone, including my 4-year-old grandson, who loves riding with the seat we got for him. Its sleek design and colorful LED lights make it attractive for kids and adults alike. Even though he's young, my grandson finds it easy to ride thanks to its simple controls. It's reassuring that my daughter can control the speed through the app. With safety features like overheat protection and non-slip foot pads, I feel confident he's safe. Though the battery could last longer, it's still a great choice for families seeking endless fun.”
“Encourages Imagination Checks All the Boxes
The PonyCycle Ux321 Ride On Horse in Chocolate Small has become a beloved toy in our household, captivating not only my 4-year-old grandson but also his 1 1/2-year-old sister and granddaughter. Here's why it's a hit with our little It proved to be an investment in their growth, as it encourages their imagination and leads them on numerous adventures. Design (5/5): It's lifelike design and chocolate brown color immediately draw the attention of young riders. Its realistic features and adorable appearance make it irresistible to both my grandson and granddaughter, adding charm to their playtime adventures. Functionality (5/5)”
“Factory Pure pricing is very competitive, better than most. Not to mention outstanding customer service, taking time to answer many question & quick delivery. Making this purchase smooth. While initially skeptical of the stroller wagons price tag, its quality and versatility have proven invaluable. Beyond its primary use, its resale value attests to its enduring appeal. Indeed, the peace of mind and convenience it offers are beyond measure, making it a worthy investment for any family with little ones. I am happy to give you a rundown of all the features we are thrilled with. Whether your a parent, grand parent, friend or family member trying to make a purchase decision I have hit all the highlights that sold us. It has all the features needed for a growing family. We purchasing it when my granddaughter was an infant, the design and features have allowed for all the stages of growth. Venturing on numerous adventures with my spirited 4-year-old grandson and my vivacious 1 1/2-year-old granddaughter often feels akin to embarking on a grand expedition. All the prep is exhausting. Yet, with this reliable wagon in tow, every outing seemed to transform into a seamless journey, particularly during our frequent visits to SeaWorld. Prioritizing safety above all else, this stroller/wagon guarantees a snug and secure ride, courtesy of its dependable harness system and its adjustable & moveable seats. Whether we're navigating crowds or waiting during a layover, I take comfort in knowing that my grandchildren are securely fastened & comfortable for the duration of our escapade. A highlight of this stroller wagon is its ability to shield the grandbabies from the sun's rays. We added a battery-operated fan as well.. Comfort remains paramount, particularly when accommodating the occasional naptime. Blessed with a snug design, this stroller provides a sanctuary for my grandchildren to rest, shielded from the sweltering Texas heat. Additionally, the stroller's generous storage space is always greatly appreciated. From snacks and beverages to spare attire and diapers, there's ample room to keep all the essential paraphernalia required organized & to keep our little ones content throughout the day. The versatility of this wagon is truly remarkable. Maneuvering through cramped spaces, its agility and maneuverability has ensured our outings are a breeze. Moreover, its effortless folding mechanism facilitates hassle-free storage and transportation, just fold and stow. It provided invaluable during my daughter's cross-country travels with her family. Maintenance is a breeze, with the stroller disassembling effortlessly for washing and reassembling just as easily. So as you can see from the review, our family is thrilled to have found this gem!”
