FamilyPoolFun Reviews

2.2 Rating 156 Reviews

29 %

of reviewers recommend FamilyPoolFun

Company Reviews

Questions

Metrics

2.2

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact FamilyPoolFun?

Helpful Report

(2 months ago)

You can contact FamilyPoolFun by Telephone, Email and Live Chat.

Helpful Report

(2 months ago)

100.00%

Industry Average

“ The website is nice with detailed descriptions of the pools. The packages you have put together makes it easier to get started. Great Customer Service! They are helpful and knowledgeable. They provided updates that there were delays in the shipment because of the shortages of pools. They assured us we would get the pool and we did. Took longer then we liked; however, the wait was worth it and the family is enjoying the pool. ”

- E Langy

“ People are working from home and customers are expecting the same customer service as when companies were in full production mode. ”

- Michael

“ Incredible customer service. ”

- MICHAEL C TAYLOR

FamilyPoolFun Reviews

Customer Service - Good