FamilyPoolFun Reviews

2.2 Rating 156 Reviews

29 %

of reviewers recommend FamilyPoolFun

Company Reviews

Questions

Metrics

2.2

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How quickly does FamilyPoolFun resolve customer queries?

Helpful Report

(2 months ago)

Greater than 76% of reviewers feedback is FamilyPoolFun takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

100.00%

Industry Average

“ They had awesome customer service. Every time I called they were always helpful and always very nice! ”

- Cierra DeGreef

“ Ordered my 24' round and it was delivered on time-I bought the wedding cake steps to attach to deck-but also wanted the A frame ladder to use til deck was built which came with the premier package but it was left off my order so I called them and they fedexed them and got in 2 days-the customer service was excellent and have recommended them to my friends that want a pool-Great Company and Great Service 😀😀😀😀😀 ”

- Linda Shawkey

FamilyPoolFun Reviews

Customer Service - Good