Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.13

1.1 Rating 509 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely bad service. Checked tracking on my parcel and they have Unable to deliver card left with customer - Rang - No Answer. Been at home the whole day and did not receive one call from them.”

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Posted 11 months ago

“Absolutely joke of a courier service”

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Posted 11 months ago

“Horrible HORRIBLE , HORRIBLE! THE ONLY WAY TO SHUT THIS COMPANY DOWN IS TO MAKE COMPLAINT TO THE TRADES AND CONSUMER RIGHTS OFFICES! IT IS A SCAM OF A COMPANY AND SHOULDN'T BE TRADING! 2 DATS IN A ROW, I AM SEATING BY THE DOOR, NO DOOR BELL RANG, NO KNOCK ON THE DOOR, BUT THE TRACKING SHOWS " CUSTOMER NOT AT HOME" ..... IF YOU VALUE YOUR MONEY, DONT BUY ANYTHING FROM ANY COMPANY THAT USES FASTWAYS! ALSO, SHARE YOUR EXPERIENCES ON SOCIAL MEDIA TO WARN OTHERS! LETS JOIN TOGETHER TO SHUT THIS COMPANY DOWN!”

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Posted 11 months ago

“Fastway are the worst parcel delivery service that I have ever had to deal with. I would recommend that sellers do not use them for anything. I have tried 3 times to make contact with them for a parcel that was not delivered and the tracking shows that it was returned to sender. There is no way of getting in contact with them other than an automated support tab on their website and they send an automated email where they promise to make contact within 24 hours, this does not happen. I wish there was an option to give no stars. Please DO NOT use Fastway.”

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Posted 11 months ago

“This place is a disgrace and should be closed down! My tracking says "signature obtained " but no sign of my delivery , I then send an email as they have no phone number and get told generic rubbish that "Hi, Thank you for contacting Fastway. I have followed up on the shipment and its confirmed delivered to a safe delivery location by the Courier. Safe delivery locations such as the front or back door, side gate, or with a next-door neighbor are commonly used to ensure the security of the package." Worst couriers In Ireland.”

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Posted 11 months ago

“They never contacted me and left my parcel in the shed once I saw it was signed for lucky enough I checked the shed, but it was expensive and should have been handled better.”

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Posted 11 months ago

“Absolute lying bxxxxxxs , saying attempted delivery ,sat in all day waiting , pure lazy drivers , terrible customer service”

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Posted 11 months ago

“tracking number WY0017787419 Parcel left on ditch three quarters of a mile from my house AGAIN. DREADFUL service. You're paid to deliver.”

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Posted 11 months ago

“Ridiculous company, package now lost since start of NOV with no way of contacting the company outside of ,sometimes, being able to access a chat box which is of no use what so ever. When I try their tracking system it tells no my order number doesn't exist. Even prior to this order the driver makes no attempt to deliver to my house , just throws it in with a neighbour. I've been at home with the car out the front and still will deliver to the neighbour”

Fastway Couriers Ireland 1 star review on 25th November 2023

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Posted 11 months ago

“Packages are never delivered to my house, they are delivered to my local shop and delivery is never attempted. I get an email to say I signed for the package. Liars”

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Posted 11 months ago

“Like many many people my package couldn't be delivered because they apparently 'rang and there was no answer'. This has happened more than once with me and is simply a lie. Then my package was loaded today on a van and 'a signature obtained' 26 seconds later! I did not get the package and I did not sign for it-another lie. Awful company. I have written to the supplier who I purchased from to make them aware of this constant problem. Avoid fastway.”

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Posted 11 months ago

“Absolutely the worst delivery service there could possibly be. Ordered to large lamps waited 3 weeks for delivery only to find out from the company I ordered them from, that they were lost in transit when they contacted fastway. Currently waiting on another order tracking says tried to deliver No They did not. No costumer service!! Appalling service.”

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Posted 11 months ago

“Can’t contact them back , no working email or chat support or phone number . My item looks like lost . Anyone know is there any working contact option to enquire about the item i have ordered ?”

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Posted 11 months ago

“If there was an option below 1 star it should be used, honestly don’t use this courier it is absolutely ridiculous how bad it is.”

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Posted 11 months ago

“I was at home expecting a parcel today and was told I wasn’t home? I have a video doorbell and I can safely say that nobody from Fastway attempted delivery! I provided a mobile number for my delivery at checkout but I guess that would be too much to ask that the driver phone the contact if they’re having difficulties delivering! It’s also extremely frustrating to get in contact with anyone there, no phone number, no email address, no Facebook messaging and no ‘Support Button’ on the bottom right hand corner of any screen!!! They only seem interested in selling labels to businesses and don’t give a sh1t about the end user!”

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Posted 11 months ago

“I wouldn’t even give this company one star they deserve zero. I got an email to say my parcel would be delivered in the morning, absolutely no time frame was given. I was out in the afternoon for an hour and when I came home I had an email saying my parcel had been delivered and I had previously opted for no signature to be required which was an absolute lie!!!!! There was no sign of my parcel at all even after checking with neighbours. I had another email from fastway to say they had left my parcel in the lobby.. does this mean left on my doorstep for someone passing by to take??!?!! THE WORST OF THE WORST & no phone number to call.. I did find an email for them but my mail never got a reply. Avoid at all costs!!!!!!!!!!!!!”

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Posted 11 months ago

“Waiting on a package for over 2 weeks now with every excuse on the tracking system. The both numbers of them in cork are not working or have no numbers on the actual site customer care you can't contact The most useless of useless crowd ever”

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Posted 11 months ago

“Saying parcels were delivered when no one called.Waiting in all day for courier. Customer service is none existing. A waste of time.Cannot get in touch with anyone.Terrible service.”

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Posted 11 months ago

“Absolutely terrible company say they tried to deliver parcel no one home total bs more like didn't bother would actually prefer to use a carrier pigeon people stay well clear of this firm cannot even ring to make contact”

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Posted 11 months ago

“Contacted fastway on Tuesday this week and gave me a ref number and told someone will contact me within 24 hours? Phoned up on Wednesday same lies someone will contact me within 24 hours? Thursday same lies from this useless company told lies again will contact me within 24 hours??? Last package told nobody at home yet 3 cars in drive and 4 people are in the house. Delivered next day buy driving up the lane beside the house and driver fired the package over a 6ft high hedge from his window and landed about 50 ft in the drive way. Never made any contact with me This is the worst company to deal with no contact with any human just gone on lone to made contact with them. The company is so bad that's why no body will answer the phone.”

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Posted 11 months ago

Fastway Couriers Ireland is rated 1.1 based on 509 reviews