Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.12

1.1 Rating 546 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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Metrics

1.1

Based on 546 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 7th December 2024

Anonymous

Anonymous // 01/01/2019

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“This company is very unreliable. I’m still waiting on the package that they have told me was delivered and signed for would not trust this company an inch if I had known my online purchase was going to be delivered by Fastway. I would never have bought absolute disaster on my recommendation. Do not use. There is no phone number to call and there is no email address to write to which is also very suspicious”

Helpful Report

Posted 3 weeks ago

“Fastway is the worst delivery service in the country. I cannot get a hold of anyone. The driver left my parcel behind a pot and it was gone. I will never order anything from a company who use Fastway. No phone number. They do not answer emails etc etc. I am taking them to the small claims court maybe that will wake them up.”

Helpful Report

Posted 3 weeks ago

“I keep getting emails saying they tried to deliver my parcel I have been home all week waiting on them I also have camaras up they never came I will never buy from a company that uses fastway again and il be sure to tell the company's why fastway should not be allowed to get away with it”

Helpful Report

Posted 3 weeks ago

“The worst company ever always telling lies that they attempted to deliver which they didn’t and they tried ringing which didn’t happen either. I will be checking next time I order something to make sure it isn’t fastway. I can not understand why these companies cannot use DPD or Fastway. This is the 10th time or more this has happened. I have ordered from Monsoon and simply be they use Fastway still waiting on packages pity but I won’t be ordering from them anymore.”

Helpful Report

Posted 4 weeks ago

“awful service claims good delivered but they are not, then after paying delivery expect you to collect goods from depot which miles from where I live.”

Helpful Report

Posted 4 weeks ago

“I ordered two items, the first item was delivered Friday and left at the road, about 500 metres from our house that we can't see until we walk down the hill. The second item was supposed to be delivered yesterday and they never said it would be delayed. They claim that they attempted delivery about half an hour ago at 10 at night but my dog never barked so I don't think they even came near the house as she definitely would have reacted to a van driving up our hill.”

Helpful Report

Posted 4 weeks ago

“Your driver decided to throw my parcel into one of the bins without notifying me. No text or email telling me where they left it. The package has water damage courtesy of your employees. Looks like no proper training was provided. Disgraceful service.”

Helpful Report

Posted 4 weeks ago

“These people should not be allow trade or be in business they are so poor, there should be regulators in place to shut them down. The most inefficient company or organisation I ever dealt with. Its time PrimeTime went went undercover and tracked a few packages and let customers see what really goes on. I've a feeling it could lead us to some interesting places.”

Helpful Report

Posted 4 weeks ago

“The worst company I have to deal with no phone number sent Numerous emails kept getting emails in my junk saying they Attempted delivery I stayed home three days from work. I’m not even a phone call or an email really unprofessional. I give it a zero if I could absolute joke. Of a company”

Helpful Report

Posted 4 weeks ago

“They are rubbish. They tell complete lies that they have contacted you when they haven't and attempted to deliver your parcel and that it was rejected when its not true. I'm still waiting on a parcel from monaghan to come to cavan for almost a week. I don't know why anyone uses them as a courier.”

Helpful Report

Posted 1 month ago

“Absolutely shocking service. Lies updated on tracker. Delivery to rural areas a joke. Has taken 11 working days for a delivery to travel 28miles. Worst Delivery service in Ireland.”

Helpful Report

Posted 1 month ago

“Worst delivery company around. I’m waiting days for my package , I knew once I seen it was collect by fastway there was going to be problems and sure enough I was right . Fastway needs to be shutdown they are nothing but a bunch of scammers”

Helpful Report

Posted 1 month ago

“Woah the drivers are so lazy I left a note in the “ manage my delivery “ section saying plz leave parcel behind side gate . And they couldn’t be arsed to check …so all I get back is “ we’ve attempted to deliver ur parcel we will attempt 2 more times “ I won’t be at the house … what’s the point of having a section where you can manage ur delivery and add a note if delivery drivers don’t bother to check …. LAZY”

Helpful Report

Posted 1 month ago

“Left parcel of an expensive guitar in drive beside road. Absolutely insane and just lucky it wasnt stole”

Helpful Report

Posted 1 month ago

“This is one of the most unprofessional company. They can not be relied and company who use fastway should think whether saving couple of bucks is worth the customer experience you get. No phone number anywhere because well they know they are absolute disaster and if people complain they might have to get up their lazy ass and maybe make few deliveries. Genuine petition to shut down the company and find some other way to scam people.”

Helpful Report

Posted 1 month ago

“Why do they say they tried to deliver? They definitely did not try to deliver my parcel. Where's my parcel?”

Helpful Report

Posted 1 month ago

“I purchased 3 different products from 3different companies recently and never got my deliveries Fastway said they could not deliver as the address was incorrect even though address was on the orders. They do not reply to emails and have discontinued their phone line luckily I got refunded from all suppliers. Why are suppliers still using these couriers”

Helpful Report

Posted 1 month ago

“Shockingly poor courier service in the Dublin area. Consistently make no effort to contact about parcels, will lie and say they have attempted a delivery when no attempt what so ever is made.”

Helpful Report

Posted 1 month ago

“Worst delivery company, no attempt made to deliver to house or no contact made to say was delivered to local shop, not the 1st time it has happened with Fastway. No other delivery company has this problem”

Helpful Report

Posted 1 month ago

“Worst service ever, waiting on delivery, ordered bank holiday Monday, nothing since, no email saying parcel picked up by courier or when being delivered, don't ever use them, period. Would give 0 stars in I could.”

Helpful Report

Posted 1 month ago

Fastway Couriers Ireland is rated 1.1 based on 546 reviews