Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.13

1.1 Rating 509 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the same situation as a lot of the other reviews. Over 2 weeks waiting on 2 packages. One package has no update since 3 December on the tracking. 2nd package on the tracking says there was an attempted delivery yesterday - I was here all day and have cameras all over the house - no courior was at my house yesterday! My husband has been in at the local depot and they were no help. They said they have cages of packages not sorted and just shrugged. He then had my husband looking through packages - GDPR gone out the window there. Avoid Fastway, do not use them! I won’t be ordering off the 2 companies I bought these packages off again unless I know they’ve changed courior.”

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Posted 1 year ago

“Awful service, just dropped my order at neighbors door at the wrong address totally and said I signed at the delivery. Never again I’ll order from ASOS just because they use this delivery company”

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Posted 1 year ago

“Where do I start, I will NEVER buy from a company that has you as a delivery service!!! For years I have had deliveries from DPD and An Post with absolutely no issue as the EIRCODE is on ALL my orders but guess what your delivery man tells you nobody home which is a total LIE as I work from home and nobody called to my door. In future I will be checking from my buyer if you are the courier service and without a shadow of a doubt I will not buy from them. I really don't understand how you are still in business. 3 emails I have sent to your support and not even the curtesy of a reply to any of them. Like all the others here wish there was a ZERO star because that's all you deserve!!!”

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Posted 1 year ago

“"fake" attempts at deliveries and phone calls.....no customer support of note.....no live chat even though they advertise it. Terrible - I will actively seek sites that dont use them. getting one start as i cant give zero”

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Posted 1 year ago

“There are no words to how absolutely deplorable Fastways is as a courier service! “Operational Delay” for 6 days in a row followed by “attempted delivery” which NEVER happened. There should be a ZERO star option”

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Posted 1 year ago

“There should be a zero star option. Consistent problems with deliveries from The Hut Group. Package generally “misrouted”, followed by “package damaged” & ultimately package never arrives. Shocking service. How are they still in business?”

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Posted 1 year ago

“Package just left in middle of driveway, not even at the door, shocking service.”

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Posted 1 year ago

“Should be NO STAR Every time Fastway deliver to me there is a problem ! Last time they took 5 days to deliver from Dublin to Cork, with the tracking showing 'scheduled for next day delivery' showing for 3 days, then the parcel was dropped by the gate in the pouring rain with no message and not discovered until the next morning. This time not delivered for 5 days, first showing as 'mis sorted' then 'scheduled for next day deliver for 3 days ! Unfortunately online sellers keep using them as they get cheap contract deals and the customers get rotten service !”

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Posted 1 year ago

“Ye suck, be better”

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Posted 1 year ago

“This is the second time my items have gone missing first time I got an empty box filled with paper this is the Cork courier this time it said it was delivere6 but it was not dodgy service or drivers something not right”

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Posted 1 year ago

“There should be a zero star button for companies like fastway. There is actually no way of tracking something (although they give you a tracking number I reckon they pay someone just to make them up). Unfortunately I didn’t realise the company I had ordered from used fastway as their delivery service, if I had known I wouldn’t have used them. The last time I had the ‘pleasure’ of this company delivering, they’d thrown my package over the side gate even though both me and husband work from home - I didn’t realise for a week. I kept trying to contact fastway with no joy and it was only by accident that I found it over the side gate. Disgraceful and a shambles of a service.”

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Posted 1 year ago

“ADVISED THAT DELIVERY WAS ATTEMPTED TODAY, NOT POSSIBLE, I WORK FROM HOME, MY DESK FACES THE DRIVEWAY, NO ONE CAME. JUST A COMPLETE LIE”

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Posted 1 year ago

“Never on the date they were expected to deliver and they keep saying “receiver not at home”. Very low professional service and experience.”

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Posted 2 years ago

“Keep saying delivery attemp failed however they did not even knock at the door, I saw van driving by. 😀”

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Posted 2 years ago

“Lost my same parcel twice. Lied about it to seller so I couldn’t get replacement. No number to call and online customer service have no clue what’s going on. Avoid at all costs”

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Posted 2 years ago

“The worst company .something like that should not be on the market .drivers are very rude as well .I have ordered a phone on the 22nd of July fast ways to deliver it ,but apparently was put into the wrong cage and I never got still today is 20th September.even customer service is useless not checking really where the problem is .”

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Posted 2 years ago

“Should be renamed Slowaway Couriers they tell you 1 to 2 working days what a lie that is a week later if your lucky”

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Posted 2 years ago

“They are literally incompetent. Useless, no contact or update and thier famous excuse for being pathetically late is "your parcel was misdirected between our depots". Why are organisations still using them for deliveries?”

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Posted 2 years ago

“We live in rural part if Donegal, my wife has a disability which we have explained to the driver. It's not every day we get out near the town or main road but the driver insists if their is no other deliveries in the area to leave the package in a shop on the main road where it could be sitting for days even though we have paid for home delivery. I have spoken to the lady in the shop who tells me every one is complaining to her so this must be a regular issue but its not her fault. We have no other issues with any other delivery other than fastway. Pooor poor service”

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Posted 2 years ago

“Never use them. They are useless and they constantly lie.”

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Posted 2 years ago

Fastway Couriers Ireland is rated 1.1 based on 509 reviews