Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.13

1.1 Rating 509 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs, absolute clowns. delivery attempted a few times where I was home all day. I think they look at an appartment gate and just drive off. Worst ever.”

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Posted 2 years ago

“Bad!!! I didn’t get my parcel!!!! irresponsible company!!!!”

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Posted 2 years ago

“I dread when I see that fastway are the courier delivering a parcel. I know it will not arrive on time; I will likely see a tracking message saying there's a problem with the address although all info is supplied; I'll then get another message saying it's been delivered but I don't have the item and, after back and forthing with the company, it will eventually appear although no driver will have alerted us to that. Please, if you are a business choosing a courier company in Ireland with whom to work, choose anyone else. Fastway will ruin your reputation as well.”

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Posted 2 years ago

“Fastway ate the worst courier ever. Can’t track items, website not working, no contact number to call. Already have a few deliveries from them, waited a long time only to find out package has been returned. Notifies no response from household but they never attempted to ring at all when someone’s always at home waiting for the package to arrive. A delinquent service provider for courier. They shouldn’t be called fast way at all but NO WAY. it’s a shame known brands use them as a courier. They must be banned from operating in Ireland.”

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Posted 2 years ago

“Pleased with service , David the driver very efficient and pleasant.”

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Posted 2 years ago

“Consistently “misdirecting” my parcels and they never arrive within the time frame stated. I have genuinely never had a parcel arrive on time. As well as this, the couriers more or less toss parcels over the gate and don’t bother ringing the bell to let me know it’s arrived. They blindly throw them over not knowing what is on the other side. It’s so frustrating especially when the parcel is needed by a specific date. I only use them when I have literally no other options”

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Posted 2 years ago

“If I could put no stars I would. Worst courier in Ireland. Should be called slowway.... Will wait a week or more for something to be delivered and you can't track it. I actually have stopped using companies that use them as their courier, which is not good.”

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Posted 2 years ago

“There was a package to be delivered to me on Thursday, we found it this morning in a neighbours garage, by the look of the package it had been out in the rain for a few days , as the outer packaging was torn and the item inside was damp, I think you are called fast because you'd just throw the packages you are supposed to deliver, and get away as FAST as you can , I would not recommend you'd to my worst enemy, on your rating system of star rating, there is not a star low enough to rate your company and the so called service you maintain you provide”

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Posted 2 years ago

“Worst service never on time never can track my parcel very bad service dublin 4 area”

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Posted 2 years ago

“Fastway is an incredibly brazen excuse for a courier company. I have accidentally had to deal with them as, for some reason, well known companies choose to use them as couriers. In both occasions that they have been tasked to deliver a parcel, they have dropped the parcel off at RANDOM locations. The first time, my parcel was delivered to Nellys shed. Where on earth is Nellys shed? They then managed to retrieve it and proceeded to drop it off at a random Supervalue. Not the address stated. To a grocery store. The second time, they at least didn’t bother with the first step of dropping it at Nellys Mysterious Shed, however they have once again dropped it off at a random supervalue. I honestly do not have the words for how little I want to do business with this sham company.”

Fastway Couriers Ireland 1 star review on 30th May 2022

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Posted 2 years ago

“Fastway, aka Fartway, aka Fastway? Couriers are without boubt the worst courier company in Ireland. Anytime an online company uses Fastway, it's always going to be about 2 or 3 days late being delivered. Im waiting now for 5 days for an item that was sent by a company 60 miles from me. And even at that, it's not a record. That's 2 weeks. I now try and avoid ordering from a company if they use Fastway as a courier service. An massive joke of a company. Oh, and in March 2021, they claimed they were hacked, and personal details of customers were taken. It turns out the "hacker" was someone who found a vunerability in their system, and alerted Fastway to it. Instead of owning up, Fastway lied and said they were hacked. A pure scum of a company.”

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Posted 2 years ago

“Piece a shit courier, didn't deliver parcel even tho I was home .. put my last one inside my gas boiler and didnt leave a note to let me know was there over a week . Waiting ona new parcel they said couldnt be delivered no slip left in the door and again I was home waiting ..have no clue how to contact them for all the good it would do anyways. Would be quicker walking to England from northern Ireland to collect from store”

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Posted 2 years ago

“Absolutely ridiculous experience with fastway. They delivered my parcel to the complete wrong address and have been unable to track it down. I have contacted them every single day since(nearly a week now) to try and sort it out and they have still not been able to help me. Absolute shambles of a company- how they are still in business is a mystery! If I could leave 0 stars I would.”

Fastway Couriers Ireland 1 star review on 12th May 2022

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Posted 2 years ago

“Parcels consistently left on porch step not even behind the porch door but on full view - No phone call or text Usually here No ringing of my bell or my buzzer or my knocker !!!!! Recent one sent from Galway took 10 days Arrived Torn & Open for all to view ( underwear) & I was in and never rang or knocked Couldn’t get to speak with anyone prior to the final delivery It’s all most inefficient DPD text - give you name of driver , time scale that day An post too no issues So your service stinks”

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Posted 2 years ago

“If I could give no stars I would. I ordered of an online shop last weekend and my item has been with fastway since 26th. I paid the extra to have it here quicker but I will not have my item in time. This service is a joke and would not recommend it.”

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Posted 2 years ago

“3 Days waiting for a return collection for Eir. Disgraceful service and cannot be contacted.”

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Posted 2 years ago

“Beyond useless”

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Posted 2 years ago

“Used Fastway for our business for around 10 years, because they were cheap. Unbelievably poor customer service and blatantly obvious that their drivers do not give a monkey's. So many cock-ups that I couldn't list them all here, just shockingly bad overall. Finally binned them and moved on. Avoid them like Covid.”

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Posted 2 years ago

“After several emails to and from fastway couriers ireland regarding a delivery they threw from a van asking me first for the tracking number then for the address and then the name on the parcel all of which I had already given them and I would have assumed they already had they told me to contact the supplier for a refund. This was my response. Why would I need to send pictures to the supplier for a refund or replacement as they were not at fault. The reason I did not receive my parcel in good condition is that fastway couriers threw it from a van in the rain in a garden with 2 dogs when there's a post box on the pillar that it would easily fit into. I will be contacting the supplier however to make them aware that I will purchase no further items if they are using fastway couriers as the delivery method and as expected after wasting my time with back and forth emails the response regarding your company's incompetence has been totally unsatisfactory and again thank you for wasting my time. Do your self a favour and don't purchase from any supplier that uses this joke of a company as their carrier”

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Posted 2 years ago

“one of the drivers (Darragh) is fantastic! He is trust worthy and really cares about your parcels. He's also good at communicating where he would leave your parcel if you werent at home. We're lucky to be served by Darragh”

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Posted 2 years ago

Fastway Couriers Ireland is rated 1.1 based on 509 reviews