Flannels Reviews

3.8 Rating 21,063 Reviews

68 %

of reviewers recommend Flannels

3.8

Based on 21,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Flannels:

Flannels is a Home to contemporary mens and womens designer fashion, footwear and accessories. We stock your favourite labels such as DG, Hugo Boss and Stone Island. We have eight stores across Manchester, Liverpool, Leeds, Cardiff, Birmingham and Nottingham. Our ultimate online luxury fashion destination, offering key collections from this season’s best men’s and women’s fashion from the world’s top and most original designer brands.

Visit Website

Phone:

0344 245 9243

Email:

cs@flannels.com

Location:

Flannels Unit A Brook Part East Shirebrook
Manchester
NG20 8RY

How long does Flannels take to deliver?

Helpful Report

(4 years ago)

Flannels normally delivers within 5 Days.

Helpful Report

(4 years ago)

44.26%

Industry Average

“ The strap on the bag was very creased and deformed, I'm guessing due to being transported in such shoddy conditions without a protective box, and no doubt sliding round the back of a dpd delivery van. ”

- Brendan

“ Delivery charge is too much! £6.99 for one pair of trainers and I have to pay to send them back as well as I ordered ladies Mallet trainers in size 6 and couldn't even get them on! More like a size 4 or 5 Won't be ordering from here again ”

- Michelle Medlock

“ 99 for next day delivery and after waiting days with no order updates I get an email saying sorry for the delay here’s a free delivery code for next time you order. ”

- Anonymous

Flannels Reviews

Delivery - Slow