FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.15

1.2 Rating 445 Reviews

3 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.2

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 8th April 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing like what I ordered. Then they tell me the substitutions used were acceptable. Nobody asked me about substitutions. News to me. Big disappointment especially for the cost. Was worth less than half of what I paid.”

FlowerShopping.com 2 star review on 2nd March 2025

Helpful Report

Posted 1 month ago

“Hello customer service, The order made February 18, #4035014 was very disappointing. I ordered the deluxe with 24 white, 8 pink and 3 rose with a ribbon. 13 pink and 13 white arrived and was not worth 133 dollars. The arrangement was very small, nothing like the display. Please refund some of the money. I will not order from here again. Sincerely Lavonne”

Helpful Report

Posted 1 month ago

“FlowerShopping.com has a very nice photo selection of all types of arrangements, however; I can only speak to my order of the Paradise Palm & Paradise Found items. The items that arrived were on time.The photos were lovely but, the items delivered to the funeral home were not like the description on website. Please don’t be fooled into believing you will receive what you observe on the website. You will be disappointed as I was not to mention embarrassed by the attempt of the florist they used to recreate the look. The website does mention the florist can make substitutions of equal or greater value but that’s up for debate. I was thankful to have something arrive for my brothers funeral but extremely disappointed in what I saw. I even looked past the arrangements that were my order because they weren’t what I saw online. I would not recommend using this website unless you’re willing to accept the fact that they can make substitutions without notifying you so maybe you can have some say so in the final look. FlowerShopping.com is aware of my dissatisfaction & their response is “we apologize for your unhappiness…” they believe the substitutions made were suitable in order to deliver “nice arrangements” for the service. Do Not think what you see is what you’ll get & if you’re okay with that then you will be satisfied with FlowerShopping.com.”

FlowerShopping.com 2 star review on 25th February 2025

Helpful Report

Posted 1 month ago

“Customers beware....I ordered a non toxic palm for my friend who has pets. The company did a substitution plant (a peace lily) which is toxic to cats. Without contacting me first. After a few back and forth with customer service they basically said they'd take 10% off of the plant they substituted. Doesn't do me any good, recipient still can't keep the peace Lily due to safety concerns for her pets. Make sure you contact company if you have pets or allergies and need the plant you ordered. 90+ dollars out the window. Very bad customer service. Had to go out and grab a palm at the grocery store fir 1/5 the price of the poor substitute plant. Unhappy customer here”

Helpful Report

Posted 3 months ago

“This is my second year shopping with this company and I never get what I order. Flowers were not full like in the demonstration picture and they never have the beautiful vases they promote on the page. But yet you pay a good amount of money and all they offer is a 15% refund. What a joke! Never again I'll shop with this company.”

FlowerShopping.com 2 star review on 30th July 2024

Helpful Report

Posted 8 months ago

“Horrible substitution policy that basically allows them to give you any flowers regardless of what you order/pay for.”

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Posted 1 year ago

“The flower arrangement I ordered was loved by the receipient. The sunflowers were what I wanted because they're her favorite. But.... I ordered the arrangement with a stuffed Bee that said "Be Well". The arrangement had a teddy bear that said get well. I chose the "Bee Well" Bee because she is recovering from hip surgery, she is not ill. I was extremely disappointed. The teddy bear was ordinary, could have bought anywhere.”

Helpful Report

Posted 2 years ago

FlowerShopping.com is rated 1.2 based on 445 reviews